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The Cost of B-ing Good

Modern Restaurant Management

B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.

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Bridging the Gap: Integrating Legal and Insurance Considerations into Restaurant Cybersecurity Response

Modern Restaurant Management

Brands (owner of KFC, Taco Bell, and Pizza Hut) suffered a ransomware attack that forced the closure of approximately 300 restaurants in the UK and exposed personal information of hundreds of thousands of employees. Implementing a formal vendor risk management program helps restaurants track these requirements across all partners.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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What Restaurateurs Need to Know about Third-Party Cybersecurity Risks

Modern Restaurant Management

First, bad actors gain unauthorized access to your POS vendor’s development environment, perhaps by exploiting known security vulnerabilities or using phishing tactics to steal employees’ login credentials. Request proof of security certifications and compliance with industry regulations.

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Managing Risk and Protecting Your Brand

Modern Restaurant Management

And to survive this crisis (and any future crises), restaurants need to effectively manage the ongoing risks to protect their brand reputation and avoid costly liabilities. When employees feel safe, informed, and engaged, then customers will feel safe. Increase Self-Assessments at Every Location. Invest in Software Solutions.

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Best Practices for Handling a Data Breach

Modern Restaurant Management

A former employee filed a class-action lawsuit against Panera, following a data breach earlier this year. The suit claims that Panera is to blame for the breach, which exposed employees’ personal information, including Social Security numbers. What can restaurant operators learn from this experience?

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Elevate Your Food Safety Culture to Survive the COVID Crisis and Future Ones

Modern Restaurant Management

” Restaurant employees would practice proper protocols behind the scenes: cooking foods to proper temperatures, avoiding cross-contamination, washing hands and equipment, etc. When consumers venture out to restaurants, they want to see tables separated by at least 6 feet, employees cleaning constantly, and everyone wearing masks onsite.