Remove Certification Remove Customer Service Remove Website Management
article thumbnail

2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

2025 419
article thumbnail

What Restaurant Operators Need to Know About Music Licensing

Modern Restaurant Management

To learn more about music licensing, misconceptions, playlist trends, and more Modern Restaurant Management (MRM) magazine reached out to Ola Sars , CEO of Soundtrack , a streaming service that brings music to businesses of all kinds, including restaurants. The misuse of these personal music services can put the business at risk.

License 221
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Restaurants Can Utilize a Small Business Loan to Fuel Growth

The Rail

Expanding Operational Capacity to Meet Higher Demand When customer demand increases, businesses that do not scale up quickly lose valuable opportunities to competitors. By lowering wait times and hence avoiding service interruptions, capacity increases also help to improve customer satisfaction.

article thumbnail

The Rise of Transparent Dining and What It Means for Restaurants

The Rail

These figures underscore that sustainability benefits the environment and helps restaurants as well by improving their efficiency, saving costs, and strengthening customer loyalty. Whether its showing supplier names on a menu or using traceability software behind the scenes, transparency reinforces quality at every level of service.

article thumbnail

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. What Customers Want and How Operators Can Deliver Consumers want speed, ease of use and rewarding experiences.

article thumbnail

Being Short Staffed Is No Excuse for Poor Customer Service

Modern Restaurant Management

And now, as the pandemic subsides, and customers return to restaurants in growing numbers, owners and managers are dealing with another crisis: being short staffed. But being short staffed, even though it’s a legitimate excuse, is not justification for poor customer service. Your customers do not want to hear it.

article thumbnail

Avoid Digital Pitfalls When a Restaurant Changes Hands

Modern Restaurant Management

Beyond the brick and mortar, there are many digital assets to manage during the transition phase. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.