How Fast-Casual Marketers Can Prepare for 2022 Dine-in Traffic
Modern Restaurant Management
FEBRUARY 1, 2022
Food that naturally travels well—chicken wings, burritos, Chinese food—was bound to have a leg-up. Smart QSR and fast casual chains like Chipotle and Shake Shack reconfigured their strategies to lean heavily into delivery apps, digital ordering, and loyalty programs. But the platform is where the real winners shook out.
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