Modern Restaurant Management

FEBRUARY 17, 2023

Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Be mindful of consumers’ time and patience so that they can reward you with loyalty.

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Focus POS

DECEMBER 11, 2019

Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Excellent service in-house and out-of-house. Loyalty Perks. The ability to split checks efficiently and accurately makes taking care of the bill easy.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Modern Restaurant Management

DECEMBER 16, 2021

Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience. Use Data and AI to Reach Out and Touch Your Customers. pickup, delivery, drive-thru, ghost kitchens).

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

JANUARY 7, 2021

While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start? Need a napkin?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Future Food

SEPTEMBER 6, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Engagement with the community can take the simplest forms by running a contest to win a prize that is valued by the Centre customers.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Engagement with the community can take the simplest forms by running a contest to win a prize that is valued by the Centre customers.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever.

Fast Casual 164

Fast Casual Food Safety Loyalty Program Customer Experience 164

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." " At the same time, planning these events takes time and creativity, and the end product—if organizers are not careful—isn’t always stellar.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

NOVEMBER 21, 2022

Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. According to a poll from Ipsos, meals purchased at restaurants and take out foods are usually the first extraneous expense to be cut by consumers. Some implemented loyalty programs to promote recurring customers.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

7 Shifts

NOVEMBER 1, 2022

There are more options for eating out than ever before. And the big restaurant brands are only getting bigger , making it even harder to stand out. Your plan should be comprehensive, well thought out, achievable, and consistent. Before you get any ideas for a cheesy radio spot, take a step back and look at the bigger picture.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Sling

APRIL 2, 2023

Take the year-end or holiday bonus, for example. Your business can build and run its IP program any way it sees fit. So, for example, you may set up a program that challenges every server in your restaurant to upsell the chef’s special during the month of April. Those classes are casual and structured.

Cash Management 78

Cash Management Loyalty Program Casual Specials 78

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 24, 2020

Now, they are missing out on a key element for survival. Many smaller restaurants still rely on taking delivery orders over the phone, if delivery is even an option. Take the casual-dining chain, TGI Fridays, for example. Stand out from the crowd rather than being just another choice on a third-party site.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Check out these successful restaurant ideas. You may want to list out: Team Management.

Point of Sale 397

Point of Sale Back of House Document Download 397

Modern Restaurant Management

MAY 5, 2022

Such advancement of technology in the food industry expanded into the use of cryptocurrency in the restaurant industry, leading to the rise of crypto restaurants taking their place in the blockchain world. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. They are currently sold out.

Serving 189

Serving Loyalty Program Food Supply Point of Sale 189

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Touch Bistro

MAY 18, 2021

When looking for an ESP for your restaurant, your best bet is to choose a service that’s integrated with your restaurant loyalty program (if you have one). That’s because your loyalty program is likely your biggest source of customer data, so you want to make sure you can easily reach everyone in your rewards program.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Taking time out for one-on-one check-ins, daily team huddles and taking the pulse of the organization’s workforce likely feels like just one more thing to try to accomplish in an already hectic restaurant environment.

Healthcare 203

Healthcare Cash Management Social Media Communication 203

Lavu

NOVEMBER 18, 2022

For additional help, check out Lavu’s free ebook How to Build a Restaurant Business Plan. What will make your business stand out from others? Will your restaurant be fast casual or sit down? Will you offer delivery or only take out? Will you offer delivery or only take out? How much space do you need?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Sling

JULY 24, 2023

Although the challenges of the restaurant business haven’t changed, the tools available for taking them on have. With Sling, you can create schedules quickly and easily, taking into account availability, time off, and shift trade requests. 19) Yodeck Many fast-casual restaurants and cafes use TVs or similar screens as menu displays.

2023 78

2023 Management Management Tip Distribution 78

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 82

Loyalty Program Social Media Customer Service 2022 82

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Eataly style food halls – taking advantage of a weak commercial real estate market with a large supply of available large spaces. Anything plant based!

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Mad Mobile

FEBRUARY 16, 2024

Restaurants place printed codes — pixelated squares — at tables, on the host stand, on bars, wherever diners hang out. There are so many options out there! Test the QR code : Before rolling it out, test the QR code on multiple mobile devices to ensure it directs to the right webpage and loads efficiently.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . KDS can help your restaurant in several ways.

Management 120

Management Management Mobile Ordering Point of Sale 120

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Apicbase

MARCH 28, 2024

Let’s take a more detailed look at precisely what BOH operations entail. This person organises tickets and checks orders are going out correctly. BOH roles vary depending on the restaurant’s service model— whether it’s a full-service restaurant, casual dining restaurant, fast casual eatery, or QSR.

Back of House 52

Back of House FOH BOH Front of House 52

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. In 2020, 53% of all adults said that purchasing food through take-out and delivery is essential to the way they live 1.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. Turns out, they’re saying a lot of the same stuff. Our CTO podcast guests all emphasized the need to take big risks, be courageous, and not be afraid to fail.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52