Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. And during the current climate, it has become more important than ever.

Fast Casual 132

Fast Casual Food Safety Loyalty Program Customer Experience 132

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business. Fast Casual.

2021 144

2021 Fast Casual Mobile Ordering Social Media 144

Future Food

SEPTEMBER 6, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Engagement with the community can take the simplest forms by running a contest to win a prize that is valued by the Centre customers.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

As the cost of living pressures continue to bite in Australia, consumers are becoming increasingly discerning about where, when and how much of their disposable income they spend on eating out. Engagement with the community can take the simplest forms by running a contest to win a prize that is valued by the Centre customers.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Modern Restaurant Management

AUGUST 17, 2020

The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. But while limited dining options are available, people have shown an increased desire to help out independent restaurants. Mixed take-out bag. Can't touch this.

2020 191

2020 Loyalty Program Mobile Ordering Fast Casual 191

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Phil Quackenboss, VP of Restaurants & Growth at Fetch.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

OCTOBER 31, 2022

Taking the time and energy to create one proves to others (and yourself) that you're serious about the venture. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Check out these successful restaurant ideas. Mission Statement.

Point of Sale 398

Point of Sale Back of House Document Download 398

Modern Restaurant Management

DECEMBER 16, 2021

Restaurants can soften the impact of the labor shortage in 2022 by doubling down on retention, shaking up the traditional business model and taking advantage of technology to increase efficiency and streamline the dining experience. Use Data and AI to Reach Out and Touch Your Customers. pickup, delivery, drive-thru, ghost kitchens).

2022 182

2022 Hospitality Loyalty Program Point of Sale 182

Modern Restaurant Management

JUNE 24, 2020

Now, they are missing out on a key element for survival. Many smaller restaurants still rely on taking delivery orders over the phone, if delivery is even an option. Take the casual-dining chain, TGI Fridays, for example. Stand out from the crowd rather than being just another choice on a third-party site.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." " At the same time, planning these events takes time and creativity, and the end product—if organizers are not careful—isn’t always stellar.

Transportation 180

Transportation Loyalty Program Fast Casual Fine Dining 180

7 Shifts

JANUARY 7, 2021

While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So, where do you start? Need a napkin?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. March Sales Decline. percent in March.

2020 169

2020 Fast Casual Point of Sale Online Ordering 169

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. Here are their responses.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MAY 5, 2022

Such advancement of technology in the food industry expanded into the use of cryptocurrency in the restaurant industry, leading to the rise of crypto restaurants taking their place in the blockchain world. After announcing the partnership, the company ran a pilot program in outlets in Denver this month. They are currently sold out.

Serving 179

Serving Loyalty Program Food Supply Point of Sale 179

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchise 197

Franchise Franchising Fast Casual Point of Sale 197

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

APRIL 11, 2022

Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Taking time out for one-on-one check-ins, daily team huddles and taking the pulse of the organization’s workforce likely feels like just one more thing to try to accomplish in an already hectic restaurant environment.

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Lavu

NOVEMBER 18, 2022

For additional help, check out Lavu’s free ebook How to Build a Restaurant Business Plan. What will make your business stand out from others? Will your restaurant be fast casual or sit down? Will you offer delivery or only take out? Will you offer delivery or only take out?

Loyalty Program 78

Loyalty Program Download Document Point of Sale 78

Modern Restaurant Management

DECEMBER 16, 2021

We expect restaurants to place more emphasis on these things given increased competition in the space as operators aim to increase brand loyalty both internally and externally. Eataly style food halls – taking advantage of a weak commercial real estate market with a large supply of available large spaces. Anything plant based!

2022 176

2022 Food Supply Back of House Kitchen Safety 176

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 95

Loyalty Program Social Media Customer Service 2022 95

Sling

JULY 24, 2023

Although the challenges of the restaurant business haven’t changed, the tools available for taking them on have. With Sling, you can create schedules quickly and easily, taking into account availability, time off, and shift trade requests. 19) Yodeck Many fast-casual restaurants and cafes use TVs or similar screens as menu displays.

2023 78

2023 Management Management Tip Distribution 78

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses.

Franchise 119

Franchise Franchising Loyalty Program Kitchen Safety 119

Aaron Allen & Associates

MARCH 3, 2022

In this roundup, we will take a look at some of the best restaurant management software out there. So whether you’re just starting out or you’ve been in the business for years, here’s the software that will help you increase productivity in your restaurant. . Restaurant Dashboards & Reporting.

Management 120

Management Management Mobile Ordering Point of Sale 120

Apicbase

MARCH 28, 2024

Fast and friendly service. Let’s take a more detailed look at precisely what BOH operations entail. This person organises tickets and checks orders are going out correctly. Pass – the service counter where food is plated or boxed, ready to be served or sent out for delivery. Cost control. Food safety. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

JULY 20, 2021

CGA’s surveys of consumers in various states have tracked a rise in numbers planning to go out to eat over the next two weeks—to 74 percent in New York, for example, compared to just 34 percent in December 2020. Check values up. Older people coming back to the market. It’s not just young people driving sales in US.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. Turns out, they’re saying a lot of the same stuff. Our CTO podcast guests all emphasized the need to take big risks, be courageous, and not be afraid to fail.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

BNG Point of Sale

JUNE 21, 2021

It can be a casual dinner or a 5-star, white-tablecloth affair. Fast Food and Fast Casual Restaurants. As the name implies, this category includes fast-food restaurants and any type of quick-service restaurant in which customers order from a counter, fill their drinks, and dispose of their trash. Food Trucks.

Fast Casual 52

Fast Casual Food Truck Customer Service Online Ordering 52

Modern Restaurant Management

DECEMBER 21, 2020

Yet at the same time, every marketer blasted out email updates “we’re in this together” filling consumer’s inboxes, rendering email virtually ineffective and driving down open rates from the pre-pandemic abysmal 20 percent. When you give back to the community, the community takes care of you.

2020 146

2020 Online Ordering Point of Sale Cash Management 146

BNG Point of Sale

OCTOBER 7, 2021

They streamline processes to record stock, manage your menu and staff, deliver detailed sales readings, and effectively take orders while ensuring you achieve profit goals. An intuitive ordering interface minimizes errors and warns if items are out of stock so customers can quickly reselect. Auto totals for fast and correct billing.

Point of Sale 52

Point of Sale 2021 POS Loyalty Program 52

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space. Jimmy's John's New Incentive Program.

Franchise 163

Franchise Franchising Loyalty Program 2022 163

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. The short answer is offering enticing 4th of July specials.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

BNG Point of Sale

SEPTEMBER 2, 2021

Get it super-right and you could be looking at a profit margin of up to 40%, although the ‘take-home cash’ in such instances is likely to be low compared to other restaurant models in this list. Fast Food And Quick Service . Loyalty Program . Yet, they still ensure an excellent customer experience.

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

OCTOBER 17, 2019

Wahlburgers launched a mobile app featuring user-friendly experiences such as online ordering and access to extended member benefits through its WahlClub, the brand’s loyalty rewards program., Taking the Schlotzsky’s Brand Across the Rio Grande. ” More MOD in Colorado.

Franchise 69

Franchise Franchising Mobile Ordering Loyalty Program 69

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. “White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle.

Mobile Ordering 131

Mobile Ordering Certification Loyalty Program Kitchen Safety 131

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.”

2019 99

2019 Compost Mobile Ordering Point of Sale 99