Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) than they do in casual restaurants (16.5 percent at fast casual restaurants. percent at fast casual restaurants.

Fast Casual 197

Fast Casual Fine Dining Employee Relations Customer Service 197

7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Lavu

MARCH 25, 2020

In recent years, fast-casual establishments have dominated the restaurant industry. Customers, especially Millennials, are looking for delicious food at affordable prices. Fast-casual restaurants are adapting to meet the demand of their customers. It used to be that fast-casual restaurants were for eating in and taking out only.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Modern Restaurant Management

APRIL 4, 2024

That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Pro tip: many will be tempted to do more than they should.

Sustainability 196

Sustainability Book Waste Food Supply 196

Foodable

JULY 6, 2020

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Dover discuss the evolution of technology and operations in the fast casual industry.

Fast Casual 101

Fast Casual Casual Operations Consumer Goods 101

7 Shifts

DECEMBER 16, 2022

With that team, they've built a brand of 11 locations serving fresh, fast, and healthy food to the Atlanta metro area. They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. Table of Contents.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

7 Shifts

JANUARY 26, 2021

million out of work, it was nothing short of devastating. Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JULY 12, 2023

Key takeaways include: More than half of consumers surveyed (51 percent), felt that independent restaurants have been impacted the most by not having enough staff to take orders, cook food, and handle deliveries – followed by major chains (36 percent) and mid-sized regional restaurants (14 percent).

Customer Experience 167

Customer Experience Food Order Fast Casual Consumer Goods 167

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 196

Franchise Franchising 2022 Fast Casual 196

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Prepare for Changing Conditions. Create Frictionless Transactions.

Customer Experience 239

Customer Experience Fast Casual Customer Service Mobile Ordering 239

Modern Restaurant Management

JANUARY 19, 2023

If you want to have a successful restaurant, great food is not an option — it is a necessity. Still, great food is not enough. Any restaurant can have great food. Great food with a great concept is a winning combination that will bring diners back again and again. Will it feel formal or casual?

Food 180

Food Customer Experience Social Media Food Order 180

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. The first gusto!

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

EATER

MARCH 19, 2024

Chefs sometimes call these “modern” takes on brasseries and bistros, largely because they diverge from the traditional French definitions. Some take a more playful approach — at D.W. French food, by virtue of its history, is familiar. You were not a chef if you couldn’t make a mother sauce (why do you think we call them chefs ).

Food 114

Food Fine Dining Seasonal Menu Dine-in 114

Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Owning the End-to-End Experience. million new downloads.

Mobile Ordering 218

Mobile Ordering Fast Casual Download Customer Experience 218

Modern Restaurant Management

MAY 7, 2021

We’ve been crayon pros for over 30 years, ever since we started partnering with the fast-growing casual dining restaurant chains of the 90s. Read on to learn more about crayons—the unsung heroes of casual dining. Two out of three parents surveyed said they take crayons with them when they leave the restaurant.

Fast Casual 197

Fast Casual Fine Dining Casual Consumer Goods 197

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. . Fast food reigns supreme.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). The data revealed an overwhelming 72 percent of diners plan on ordering pizza this year on either The Big Game, National Pizza Day, or both.

2024 196

2024 Loyalty Program Food Order 2030 196

Mad Mobile

FEBRUARY 5, 2024

Whatever the size of your operation, a tableside ordering system can help—it’s certainly not a tool for just large corporate restaurants. In fact, surveys show that 56% of people dine out at least twice a week! Implementing a tableside ordering system like CAKE from Mad Mobile can reshape how you run your business.

Ordering 52

Ordering Fast Casual Mobile Ordering Customer Service 52

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous. Update Online Ordering Technology.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Restaurant Clicks

APRIL 9, 2021

With so many options of where to grab pizza on the go or for dine in, keep reading to find out the top pizza restaurants all around the Washington, D.C., Known as the Neighborhood Neapolitan Pizza restaurant, Pupatella is a casual pizza place that currently offers outdoor dining. Order Online. Order Online. Colony Grill.

Online Ordering 158

Online Ordering Casual Food Order Dine-in 158

Modern Restaurant Management

OCTOBER 20, 2021

Dine-out will continue to drive full-service traffic. Every segment should tighten its belt as consumers plan to dine out less in the future. Breakfast and casual eateries/coffee shops can be optimistic. Nearly one in five frequented a casual restaurant/coffee shop more in September compared to 13 percent in May.

2021 215

2021 Dine-in Customer Service Casual 215

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Foodable

MARCH 3, 2021

The Fast Casual Global virtual event features the rising stars, executives, and innovators in the fast casual restaurant sector. This event series will present some of the most sought after research and insights driving fast casual restaurant business growth and innovation.

Fast Casual 52

Fast Casual Casual Fine Dining Technology 52

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

APRIL 1, 2020

As the novel coronavirus outbreak leads to state-mandated dining room closures, many food service franchisors are struggling to maintain business. In response to the influx of delivery and pickup orders at Teriyaki Madness, the brand has added drive-thrus in TMAD parking lots where they didn’t exist originally.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

FEBRUARY 17, 2023

By restaurant category: 50 percent reported using quick-service restaurants “more” or “much more” 36 percent increased visits to full-service restaurants 39 percent increased visits to casual eateries 39 percent increased visits to breakfast restaurants So who are these frequent users? Lean on technology. ”

Loyalty Program 188

Loyalty Program Mobile Ordering Customer Service 2022 188

Modern Restaurant Management

JULY 22, 2021

First of all, with so many people still working from home and taking regular video calls instead of meetings, breakfast and lunch demand has significantly dropped. Diners finally realized how much they can actually save by not eating out. Online Ordering Will Continue to Thrive. Make the Most Out of Data.

Allergens 208

Allergens Fast Casual Online Ordering Food Safety 208

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The following trends show how brands are taking advantage of this growing movement. And why not?

Fast Casual 189

Fast Casual Customer Service Sustainability Customer Experience 189

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 108

Fast Casual Food Food Order Mobile Ordering 108

Modern Restaurant Management

NOVEMBER 21, 2022

In August of this year, the cost for consumers of purchasing food away from home rose by 8.3 Additionally, menu prices at casual dining establishments rose by an average of 9 percent year over year from 2021. So what can restaurateurs and food business operators do to cope in this economic landscape? It's Time to Adapt.

Operations 197

Operations Cash Management Seasonal Menu Loyalty Program 197

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Easy online ordering – Easy online ordering was nearly tied for second.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

MARCH 8, 2023

It seems like no one goes out to eat anymore, but maybe today’s consumers are just looking for something new. From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor.

Social Media 180

Social Media Customer Experience Website Management Customer Service 180

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able. Mixed take-out bag. COVID-19 Consumer Dining Trends.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Sling

JANUARY 4, 2023

and discuss how it differs from a restaurant and other types of food-service establishments. According to this theory, Russian soldiers used a Slavic word pronounced like “bystry” — which means “quick” or “hurry” — to demand that their food be produced as soon as possible. Table of contents. What is a bistro ? What is a bistro?

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Fast Casual Fine Dining Seating Food Order 78

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. consumers being new to ordering meal delivery services (up from 47 percent in March 2021). meal delivery consumer spending.

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Restaurant Clicks

APRIL 21, 2021

Mexican food is highly flavorful and perfect for a night out with friends. Mexican food is particularly diverse, and the options are endless with fillings for dishes such as enchiladas, burritos, and tacos! It can certainly take multiple attempts to find the best Mexican restaurant in any city. Top Mexican Food in DC.

Fast Casual 143

Fast Casual Online Ordering Casual Transportation 143

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. Takeout is Taking Over. How quickly can third-party delivery groups get in and out of the food and beverage space? Long Live the Community Table.

Design 223

Design Fine Dining Online Ordering Dine-in 223