Modern Restaurant Management

SEPTEMBER 27, 2023

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) than they do in casual restaurants (16.5 percent at fast casual restaurants. percent to 8.07 percent to 8.07

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Fast Casual Fine Dining Employee Relations Customer Service 197

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive.

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Fast Casual 2021 Back of House Casual 195

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. On the other hand, skimping on ingredients increases the likelihood that a guest won't come back – and may even tell others not to do the same. Table of Contents.

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Operations Inventory Hiring Customer Service 363

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

7 Shifts

DECEMBER 16, 2020

The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters. Outdoor dining One way they evolved their operations was by taking advantage of San Francisco’s new shared spaces program to extend their dining outdoors in order to keep revenue up.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

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Franchise Franchising 2022 Fast Casual 196

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

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2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

MAY 2, 2023

So, when I dropped out of a PhD program I was supposed to start and that's when I started working in restaurants. Because I needed a job and I was looking around, and I didn't know clearly at that time where my life was going to take me, I just knew I needed money. And the only professional food I had cooked was Spanish food.

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Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. While these local favorites are great at attracting their neighbors to visit again and again, to out-of-towners, they’re just another restaurant that looks like it could do with some renovations. So, where do you start?

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Marketing 2020 SEO Loyalty Program 418

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

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Hiring Front of House Back of House Document 195

Transact

OCTOBER 25, 2022

But Taco Mac’s road to growth faces many of the same challenges that other brands are encountering in 2022: labor has never cost more, and it’s difficult to properly staff a restaurant in order to keep up with demand. Inexperience and understaffing can lead to inconsistencies in the back-of-house for some brands.

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Sports Bar Back of House Food 147

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

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Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. We need to move back towards a staff supported by tech mentality. Lots of restaurants are already understaffed.

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Technology Front of House Fast Casual Back of House 123

Restaurant Clicks

OCTOBER 9, 2021

Over time, taking various road trips and having stopped at many of the restaurants in the city, I’ve listed my favorite Wilmington restaurants below. It can be tricky when you’re trying to find different food choices. It can be tricky when you’re trying to find different food choices. Order Online.

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Back of House Fast Casual Front of House Online Ordering 147

Modern Restaurant Management

APRIL 29, 2020

Learn how one brand is doing what it can to fuel essential workers with fresh food during the COVID-19 outbreak. How did you get the idea to contribute your food to hospitals? How did you get the idea to contribute your food to hospitals? Putting good food in your body for sustenance can be an important part to fuel your work.

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Social Media Front of House Fast Casual Back of House 189

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Casual dining – 28%. Fast casual – 26%. The days of forcing restaurant managers to be tied to a PC in the back office for management tasks are over.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. “Will this look good on Instagram?

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Chick-fil-A even reported disabling curbside ordering in some locations to reduce strain on their workers.

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2022 Hospitality Loyalty Program Point of Sale 189

Restaurant Clicks

DECEMBER 19, 2021

As Maine’s largest city, Portland offers tourists and residents plenty of things to see and do while taking a break from their busy schedules. But, you may have one question on your mind: where can I find the best food to try during my stay in Forest City? Order Online. Best Restaurants in Portland. Eventide Oyster Co.

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Front of House Seasonal Menu Online Ordering Back of House 113

Sling

JANUARY 4, 2023

and discuss how it differs from a restaurant and other types of food-service establishments. According to this theory, Russian soldiers used a Slavic word pronounced like “bystry” — which means “quick” or “hurry” — to demand that their food be produced as soon as possible. Table of contents. What is a bistro ? What is a bistro?

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Fast Casual Fine Dining Seating Food Order 78

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Here are their responses. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. How is the US On Premise shaping up as it continues its journey back from COVID-19 disruption? foodservice industry.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

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2024 Loyalty Program Customer Experience Customer Service 132

Restaurant Clicks

SEPTEMBER 14, 2021

But I encourage you to test out some other seafood waters too. Thames Street Oyster House Dylan’s Oyster Cellar Faidley’s Seafood L.P. Thames Street Oyster House. View this post on Instagram A post shared by Thames Street Oyster House (@thamesstreetoysterhouse). Order Online. Faidley’s Seafood.

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Back of House Online Ordering Seasonal Menu Reservations 158

Restaurant Clicks

DECEMBER 17, 2021

You can also frequent Dumbo’s famous flea markets and food markets to fill up on local eats and search for unique trinkets. If you’re looking for delicious sushi in Dumbo, I have compiled a list of my favorite spots that range in dining experiences from casual takeout spots to fine-dining Japanese bistros. Order Online.

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Front of House Fast Casual Fine Dining Back of House 101

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. “Business owners have proven their resilience throughout the course of this pandemic.

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Food Supply 2019 Food Truck Back of House 198

Restaurant Clicks

DECEMBER 3, 2021

Astoria’s rich history, multicultural makeup, and laid-back vibe make it both a great place to live and to visit. Watawa Sushi Bai Sushi Aji Sushi House Sushi Yasaka Kondo Pink Nori JJ’s Fusion Nobu fifty Seven Sushi Yasuda HAMA Hatsuhana Sakura Sake Kawa Koyo Mochiron Izakaya Suzuki Shokudo Moriyan Ramen & Curry.

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Fast Casual Fine Dining Online Ordering Seasonal Menu 109

Modern Restaurant Management

FEBRUARY 21, 2022

Starting out as a whole grain diet for radicals, vegan food culture has evolved into Michelin star worthy mega trend for future chefs and culinary experts. Nowadays, vegan food is becoming normal in restaurants and fast food joints. Plant-based eating was previously limited to some selected restaurants and casual cafes.

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Fine Dining Fast Casual Food Supply 2022 221

Restaurant Clicks

NOVEMBER 21, 2021

San Jose is also home to the Winchester Mystery House, a mansion the widow of gunmaker William Winchester constructed over many years. La Foret is a French restaurant housed in a storied building, once a boarding house during the California Gold Rush. Order Online. Indeed, more than one million people live in the city.

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Back of House Online Ordering Front of House Seasonal Menu 118

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on. Here are the top features to look out for to make that happen.

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Management Management Point of Sale Kitchen Safety 52

Restaurant Clicks

DECEMBER 23, 2021

One of the best parts of Downtown Brooklyn is the food. A hot spot for students and young professionals, Downtown Brooklyn is overflowing with cute cafés, casual eateries, and hip restaurants. With so many restaurants located in Downtown Brooklyn, it can be challenging to parse out which ones are worth checking out.

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Online Ordering Fast Casual Back of House Food Order 128

Restaurant Clicks

APRIL 21, 2021

Mexican food is highly flavorful and perfect for a night out with friends. Mexican food is particularly diverse, and the options are endless with fillings for dishes such as enchiladas, burritos, and tacos! It can certainly take multiple attempts to find the best Mexican restaurant in any city. Top Mexican Food in DC.

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Fast Casual Online Ordering Casual Transportation 143

Goliath Consulting

JUNE 15, 2021

Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).

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Supplies Food Supply Fast Casual Front of House 165

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. The cost of living in a specific area factors into the going rate for a job, and salaries at fast casual restaurants differ dramatically from those in fine dining. You’ll find national averages for pay below.

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Fast Casual Cash Management Front of House Fine Dining 78