7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. But we're at an inflection point in the restaurant industry.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

MARCH 15, 2023

Modern Restaurant Management (MRM) magazine asked Molly Burke, senior restaurant analyst, Capterra, for additional insights on the survey results. Is it too risky, particularly now coming out of the pandemic and with people paying more attention to their budgets? Can I hold out for a few hours for a discount?

Pricing 190

Pricing Consumer Goods Customer Experience Food Order 190

Modern Restaurant Management

MARCH 10, 2020

Cash is dirty; and 4) we will soon launch bundled food delivery, acting as a marketplace for cloud kitchen delivery. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Cash is dirty.

Kitchen Safety 202

Kitchen Safety Food Safety Cash Management Food Supply 202

Modern Restaurant Management

MARCH 13, 2020

As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines. And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food.

Front of House 194

Front of House Back of House Restaurant Law Food Safety 194

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. Also launching today, is a special edition of the company’s Food Fanatics magazine.

Webinar 180

Webinar Loyalty Program Online Ordering Social Media 180

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind.

Customer Experience 226

Customer Experience Consumer Goods Social Media Dine-in 226

Modern Restaurant Management

JULY 1, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. When is the last time you costed out your recipes? To do this, ask yourself honestly: When is the last time you costed out your recipes?

Menu 193

Menu Food Supply Supplies Food Order 193

Modern Restaurant Management

APRIL 14, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With grocery store shelves barely stocked, you can (and should) successfully add grocery items to your delivery, take out, or drive thru menus. Simplify Pricing.

Healthcare 183

Healthcare Front of House Social Media Website Management 183

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Best practices for calculating cash flow. Also launching today, is a special edition of the company’s Food Fanatics magazine.

Webinar 191

Webinar Mobile Ordering Loyalty Program Online Ordering 191

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

APRIL 18, 2023

I’ve always been a writer, though not formally, and have written for school newspapers, general leisure/poems to friends, and even co-authored a technical book “The Complete Restaurant Management Guide” in 1994. What do you hope people take away from the book? Why did you write this book and why now?

Fast Casual 167

Fast Casual Casual Food Book 167

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. " – John Oakes, Revenue Management Solutions CEO. Slow movers tie up inventory -and the cash needed to by that inventory. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Restaurant365

DECEMBER 6, 2021

This article was published in QSR Magazine. While the Association provided sound solutions to the White House that would have a positive long-term impact if implemented, most operators are simply not in a financial situation in which they can wait for the supply chain issues to be sorted out at a national level. Inventory is expensive.

Supplies 78

Supplies Food Supply Waste Inventory 78

Modern Restaurant Management

JULY 27, 2020

Working with Modern Restaurant Management (MRM) magazine, In July 2020, Reach3 Insights conducted a study exploring consumer expectations around the dine-in restaurant experience amid COVID-19. Not comfortable- I don't want to take any risks! But how do consumers feel about the reopening? 18 percent. 43 percent. 39 percent.

Mobile Ordering 206

Mobile Ordering Online Ordering Consumer Goods Food Safety 206

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? When you give back to the community, the community takes care of you. Here are their responses. Click here for part two.

2020 166

2020 Online Ordering Point of Sale Fast Casual 166

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Here are their insights. Frances Allen CEO at Checkers & Rally’s.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Starting Monday, January 16, CPK will hand out sealed Thank You Card envelopes to guests dining in or taking out at any location nationwide*. The best part is every card is a winner!”

2023 98

2023 Menu Seasonal Menu Back of House 98

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

Online Ordering 209

Online Ordering Back of House Customer Service Small Business 209

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

EATER

MARCH 22, 2024

Annual dues can run as high as $5,000, a small price to pay to rub elbows with legit celebrities like Amy Adams, or to spot Prince Harry and Meghan Markle out on date night. Somehow, the "wrong crowd" managed to infiltrate New York’s Soho House — a crowd of corporate suits. Photo: Soho House The drawing room at Soho House in New York.

Back of House 94

Back of House Social Media 2017 Hotels 94

EATER

MARCH 22, 2024

Annual dues can run as high as $5,000, a small price to pay to rub elbows with legit celebrities like Amy Adams, or to spot Prince Harry and Meghan Markle out on date night. Somehow, the "wrong crowd" managed to infiltrate New York’s Soho House — a crowd of corporate suits. Photo: Soho House The drawing room at Soho House in New York.

Back of House 86

Back of House Social Media 2017 Hotels 86

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. The product will be rolled out in phases, with an introductory product available in the North American market in the coming weeks.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

The Restaurant Times

DECEMBER 30, 2021

Most consumers now take greater ownership of their health and have started to put a stronger emphasis on preventive health measures. A well-thought-out plan takes cognisance of various future aspects of your business, such as capital outlay, expected cash flow, payback period, etc. Source: FSR Magazine.

Food 52

Food License Cash Management Consumer Goods 52

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Checklist app automates daily food safety and operational task management as well as regular maintenance and audit procedures.

Healthcare 189

Healthcare Employee Relations Online Ordering Customer Service 189

The Restaurant Times

JUNE 25, 2021

In the year 2021, Daryaganj won the Restaurant of the Year Award-2021 from Delhiites Magazine. The biggest challenge the industry is facing today is poor cash flow. However, when the cash flows dry up and sales drop, restaurants end up with limited working capital. Moreover, the rental deals had to be negotiated again.

Customer Experience 72

Customer Experience Dine-in Kitchen Safety Cash Management 72

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. As the food and beverage industry continues its digital transformation, restaurateurs need to prepare to take advantage of a tidal wave of data these interactions create. Here are their responses.

2021 193

2021 Kitchen Safety Food Safety Mobile Ordering 193

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant companies held on to most of their managers. Adoption of Restaurant Online Ordering is Growing.

2020 111

2020 Guest Recovery Online Ordering Point of Sale 111

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Restaurant of the Future Panel.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Sling

FEBRUARY 5, 2021

In this article, the workforce management experts at Sling discuss some of the best employee appreciation ideas you can use to show your team you care. Whether you manage a team face-to-face or online through the internet, productivity is the issue of the day (not to mention being one of the keys to your team’s success). Funny money.

Cash Management 78

Cash Management Communication Website Management Hiring 78

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. 35 percent decided not to go out due to the protests.

2020 165

2020 Guest Recovery Kitchen Safety Online Ordering 165

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” These types of services are going to drastically alter the way we think about going out to eat.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Restaurant365

APRIL 16, 2021

In-house online ordering systems capture customer data for your customer relationship management system (CRM). QSR Magazine shares from a recent study that 70% of guests expect a restaurant’s website to offer online ordering. Captures Valuable Customer Data. However, it doesn’t stop there. Boosts Online Presence.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 99

Online Ordering Insurance Mobile Ordering Website Management 99

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. Document Management & Search — Easily store, search, and access invoices from anywhere. Shake Shack Inc.

Food Safety 125

Food Safety Customer Experience Website Management Employee Relations 125

Modern Restaurant Management

AUGUST 3, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the state of flavor, COVID-19 restaurant operations, public acceptance of delivery charges, the best of the best and the most allergy-friendly restaurant chains. Frose is out, with only 2.1 DoorDash Deep Dish.

2020 183

2020 Franchise Franchising Food Order 183

EATER

FEBRUARY 13, 2024

Once we do, the children may be unknowingly competing for the title of CEO, but they’re just acting out basic parables; it’s their guardians that are the real target audience, the ones who need to be educated in the morals of pure, youthful fantasy. We don’t even enter the titular chocolate factory until near the halfway point.

Food 142

Food Food Truck Consumer Goods Food Order 142