Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Recent technology advancements, mobile devices, and the pandemic all shifted the way restaurants need to operate. What are AI and ML?

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Front of House Mobile Ordering Loyalty Program Back of House 211

Restaurant365

JUNE 26, 2020

With more than 30 years in the franchising business, C21 Group/BLCO Enterprises has grown into managing 29 KFC, Taco Bell and A&W franchise locations across Canada and parts of the U.S., Our operations team as well as our accounting team are very happy with the information being provided from R365. Background.

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Franchise Franchising Cash Management Demo 148

Focus POS

JUNE 17, 2019

What is restaurant point of sale (POS) software? It’s a system that takes the place of a traditional cash register and provides much more than basic transaction functionality. Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations.

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Point of Sale Cash Management POS Franchise 113

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. and Canada.

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Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

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Online Ordering Back of House Customer Service Small Business 212

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. To keep up in a fast-paced industry, restaurants might consider adding a new role, commonly called “profitability strategist,” to the management team.

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Waste Cash Management Point of Sale Inventory 78

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. These team members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. News of the anticipated Pancheros comes during a timeframe of strategic franchise growth for the brand.

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Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

MARCH 30, 2020

To help managers limit the number of people in their store at one time, party sizes and shopping windows will vary depending on the business. We hope this new solution provides similar support for retailers and grocers to help them safely manage the influx of shoppers.” PARk it™, powered by Ready Software USA Inc.

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Food Safety Food Order Technology Social Media 100

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Qualified Businesses Include but not Limited to: Restaurants Independent or Franchise. Grocery Stores. Liquor Stores. And Others.

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Online Ordering Insurance Mobile Ordering Website Management 115

7 Shifts

AUGUST 24, 2022

And for those who do show up in-person at a quick-serve restaurant , they're paying in cash less than one-third of the time. Cash Tip Jar Ideas. Cash Tip Jar Ideas. Cash tip jars don't require any credit card reconciliation or POS taps - just a split of the funds among all eligible staff at the end of the shift.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

FEBRUARY 4, 2020

Having served as the company’s Chief Operating Officer, Wyatt will oversee a newly created “Office of CEO” that includes Chief Financial Officer Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller. .” Boston Market® named Eric Wyatt as Chief Executive Officer. PPX Hospitality Launches.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

NOVEMBER 11, 2019

In order to create a brand-loyal, returning guest, operators should focus on offering locals: Unique and diverse food and beverage options : 24 percent of Americans agree that if a hotel in their area has unique and diverse food and beverage options, they’re more likely to consider booking with the same brand when traveling. (PAR),

Travel 118

Travel Food Hotels Loyalty Program 118

Marketman

DECEMBER 21, 2019

Whether your restaurant is preparing for its grand opening night or will be celebrating its 10 year anniversary, it is never a bad time to begin implementing the best restaurant management practices and improving your processes. Restaurant management spans over a wide variety of elements including: Customer service. Staff management.

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Management Management Cash Management Inventory 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Modern Restaurant Management (MRM) magazine quizzed Anderson and Sr. How is tech incorporated into operations? Famous Dave's is one restaurant brand that evokes salivation satisfaction.

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Advertising Social Media Loyalty Program Technology 144

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Landlords remain supportive but are taking steps to protect their legal rights as they look to pay operating costs and taxes.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. POS Performance Data. Revenue Management Solutions (RMS) survey POS data from more than 100,000 locations in more than 40 countries. On the Road to Recovery.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. This year’s Neighborhood to Nation Contest will double the number of winners to award 20 prizes of $5,000 in cash along with a robust marketing package.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

BNG Point of Sale

JULY 16, 2021

Knowing what your first location brings in, understanding seasonal fluctuation, the ability to attract customers with special offers, and being all too familiar with revenue factors like seasonality, events, or out-of-the-ordinary occurrences, make you an expert on your operations financial performance (like a pandemic).

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Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Daily order counts grew despite an overall reduction in restaurant operating hours per day. Financial Trends Insights.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 27, 2020

There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app. "Students enjoy the convenience of self-ordering opportunities, and we've seen demand for our food service operations increase since installation across our campus.

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Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash. reducing to approximately 3.0x by the end of fiscal 2021.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 7, 2020

The PPP has been a bridge for many during the shutdown, but the restaurant industry is still looking at months of starts and stops to find a new normal in business operations. Our team is thrilled to partner with BurgerFi’s senior management to support the numerous growth initiatives underway and to drive operational excellence.”

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Mobile Ordering Restaurant Law Seating Customer Service 192

Focus POS

JUNE 27, 2019

Restaurant management is a complex task requiring a delicate balance of managerial skills and software. We’ve put together a guide you can use to help you choose the best technology for your restaurant and how it can help you run a more profitable business: General Restaurant Management. » Visibility is critical to your operation.

Management 121

Management Management Franchise Franchising 121

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Here are their responses. To read part two, click here.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

DECEMBER 27, 2019

Silvestri comes from Disruptive Group (a division of sbe), where he served as Chief Operating Officer, overseeing all of the food and beverage operations for venues across the sbe portfolio globally, including culinary concepts, nightlife venues and Umami Burger. Photo credit: Bill Milne.

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Mobile Ordering Customer Service Point of Sale Customer Experience 123

Rocket Fuel

MARCH 2, 2022

Delaget and RASI became API partners and started their mission together in 2019 to increase operational value and efficiency to growth-focused restaurateurs looking to streamline their process and scale by insights. The duos’ automation of accounts payable data has resulted in both time and financial gains for operators across the country. .

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Cash Management Operations Consumer Goods Inventory 98

Restaurant365

OCTOBER 31, 2019

Although Zia Taqueria has only about 75 seats and just two locations, accounting and operations were both a constant struggle. For example, both inventory management and recipe costing were time-consuming and error-prone processes that failed to give the accurate insight necessary to succeed in an industry with tight margins.

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Demo Cash Management Back of House Inventory 17

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. Fixed POS Terminals Account for Majority of Market Value. COVID-19 Foot Traffic at QSRs.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

SEPTEMBER 15, 2020

Since the acquisition, SALIDO has operated in stealth mode, strengthening its product team, focusing on product development, and introducing many key features. Additionally, SALIDO has launched integrations like Oracle OPERA to support the evolving needs of SALIDO’s hospitality operators during this challenging time.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JUNE 19, 2020

This singular focus has allowed Bloom to create a world class enterprise analytics and marketing platform that saves at-risk customers, builds and manages online reviews, while increasing customers’ frequency. “Now more than ever, operators need tools to better run their businesses. Yelp Adds COVID-19 Help Features.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Restaurant365

OCTOBER 31, 2019

Over the next five years, owner Ahmed Baqer hopes to open 20 to 25 new locations in Washington, Idaho, and Montana, and might consider franchising. Instead, he realized, he needed a modern solution — ideally, one that offered accounting, operations, and scheduling in a single platform, as well as integration with his POS system and bank.

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Back of House Point of Sale Demo POS 21

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. Enter dark kitchens.

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2020 Kitchen Safety Consumer Goods Point of Sale 138