Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

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2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

MAY 21, 2020

With more states lifting sanctions on dine-in options, Modern Restaurant Management (MRM) magazine reached out to Yelp's Small Business Expert Emily Washcovick to learn about ways restaurants can successfully make the transition and slowly ramp up operations, while keeping guest and staff safety top of mind. Emily Washcovick.

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Customer Experience Consumer Goods Social Media Dine-in 228

Aaron Allen & Associates

MAY 10, 2024

This article delves into how innovative financing structures can not only safeguard but also propel your business forward in uncertain times. They provide a way for investors to access dividends generated from real estate investments without needing to buy, manage, or finance properties themselves. What Are REITs?

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Hospitality Fast Casual Cash Management Hotels 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Execution will play a pivotal role in building customer trust and ensuring today's diners remain loyal."

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Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Aaron Allen & Associates

FEBRUARY 15, 2024

Will consumers like it just as much as the management team does? In this context, the only way to work your way out of inflation is innovation. From POS to robotics to commercial kitchen equipment , the landscape is changing and the B2B approaches to get to the end customer are changing as well.

2002 52

2002 Point of Sale Back of House 2023 52

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Hart is considering ways to accommodate customers without credit or debit cards.

Cash Management 85

Cash Management Point of Sale Fast Casual Café 85

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. Quick service has reached nine consecutive weeks of strong positive comp sales growth.

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2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

JANUARY 13, 2023

In this column, Modern Restaurant Management (MRM) magazine looks at newly introduced menu items from top brands. Prizes range from discounts off a meal, free pizza for a year, a trip for two to California and cash prizes from $500 to $50,000. Each envelope contains a secret prize, redeemable on a future visit.

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2023 Menu Seasonal Menu Back of House 100

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. Restaurant Management Is Evolving Rapidly Too. A Historical Look at the Evolving Restaurant.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out. On the Road to Recovery. POS Performance Data. Ready for Contactless?

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

BNG Point of Sale

SEPTEMBER 2, 2021

It is difficult to make a profit when you are trying to satisfy your customers with high-quality ingredients while at the same time not overcharging. Get it super-right and you could be looking at a profit margin of up to 40%, although the ‘take-home cash’ in such instances is likely to be low compared to other restaurant models in this list.

Food Truck 52

Food Truck Loyalty Program Food Point of Sale 52

Modern Restaurant Management

MARCH 24, 2020

Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” The transaction marks the addition of the first fast-casual concept to Yum! Brands funded the transaction using cash on hand and available borrowing capacity under its credit facilities.

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Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. “We’re both humbled and lucky to support our amazing customers during this critical time. . “We’re both humbled and lucky to support our amazing customers during this critical time.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Black Box Intelligence

FEBRUARY 1, 2022

Our standalone solutions offer you simplified access to restaurant analytics that help you understand your customers, your employees and your competitors. And with a keen understanding of your restaurant finances, you can identify opportunities to innovate and reduce the risk of implementing new ideas.

Point of Sale 83

Point of Sale 2021 Leadership Fast Casual 83

Apicbase

APRIL 20, 2022

Franchising is a time-tested business model that allows restaurant owners to scale their business fast and efficiently. Verify that both customers and employees understand your brand concept. Each restaurant within your franchise will have to replicate your dishes and dining experience using the resources and expertise you provide.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Virtual Barbecue Pit.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

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Cash Management 2017 Restaurant Law Fast Casual 36

Single Platform

AUGUST 3, 2018

Cashless restaurants do not accept cash payments and instead require customers to use credit cards, debit cards, cash cards, or contactless payment systems. So, should your restaurant go cash-free? There are some clear reasons that more and more restaurants have been ditching cash.

Cash Management 28

Cash Management 2017 Restaurant Law Fast Casual 28

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” So, for the first time, restaurant owners and marketers are able to see exactly what their customer’s buying journey looks like.

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Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

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Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Frequent hand washing following CDC guidance and food code.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

SEPTEMBER 24, 2021

The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. “My great-grandfather, Billy, believed that happy employees make happy customers, and that has remained our core focus for 100 years,” said Lisa Ingram. Nathan's Famous in France. Nathan’s Famous, Inc.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

JANUARY 27, 2020

Heads-up customer displays to show real-time order estimates across all channels. Ultimate now gives restaurants of any size this ability to please diners with an easy, digital pickup experience," said Matt Maloney, Grubhub founder & CEO. "With This is a game changer in quick-serve and fast casual restaurants."

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 7, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Our customers, suppliers, brokers, and ultimately our consumers who brought us to their dinner tables for decades. This was not a one-person job and it never could be.”

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Food Food Supply Fast Casual Small Business 129

Modern Restaurant Management

JULY 23, 2020

In regions where the number of new cases has dropped, restaurant patrons may experience “fatigue” regarding strict safeguards and social distancing when trying to enjoy a meal out. That consumers are extremely concerned about staying safe is confirmed by a recent survey of 8,511 restaurant customers nationwide by VIPinsiders.

Technology 206

Technology Kitchen Safety Food Safety Customer Experience 206

Modern Restaurant Management

MARCH 13, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Ira Moreland, Managing Director of ICV, said, “We are very pleased to complete this transaction and are enthusiastic to deploy our expertise to help grow the Buffalo Wild Wings brand.

Franchise 145

Franchise Franchising Customer Experience Customer Service 145

Modern Restaurant Management

JUNE 19, 2020

” “The addition of SuperFi enables us to extend our reach and better serve our customers, while complementing our strategy that is focused on innovation and expansion,” said Robin Johnston, COO of Bloom Intelligence. Financial details of the deal were not disclosed. Yelp Adds COVID-19 Help Features.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

A unique partnership with the James Beard Foundation (JBF) complements the launch of the film through a custom mentorship program, presented by KitchenAid, developed to advance women in culinary arts and support the industry at large as it rebuilds.?. in a management role at the Officers’ Club. 20, 1955, and served in the U.S.

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Allergens Kitchen Safety Guest Recovery Customer Service 145

The Restaurant Times

DECEMBER 21, 2020

However, technology solutions like the latest restaurant management software can play a significant role in determining its long-term success. A powerful restaurant management software can boost operational efficiency and optimize customer experience. Ordering Ease. Supports Mobility Features.

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POS Mobile Ordering Cash Management Inventory 52

Modern Restaurant Management

MAY 12, 2020

Made with #5 polypropylene, customers can recycle the K-Cup® pods by peeling and disposing of the lid, composting or disposing of the grounds, then recycling the remaining empty cup. ” SevenRooms Streamlines Payment Experience. A 360-degree guest experience platform is a must-have for operators.”

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Recycling 150

The Restaurant Times

AUGUST 30, 2022

A restaurant POS system helps you manage everything from inventory to staff members, easing out a lot of the complexities involved in running a restaurant business. A restaurant POS system makes the management of operations in a restaurant smoother and much more convenient. Inventory Management.

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EATER

NOVEMBER 1, 2021

And then there’s the customers, who might harass or abuse you. While the pandemic has unfortunately emboldened some customers to be more demanding than ever , it has also opened a conversation about the realities and difficulties of restaurant work. Technology can make things smoother for busy fast-food restaurants.

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Kitchen Safety Fine Dining Front of House Back of House 145