Modern Restaurant Management

FEBRUARY 25, 2025

Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. Users rely on TikTok to learn about a restaurant’s ambiance, food presentation, and overall experience, even if the platform lacks detailed business information.

SEO 324

SEO Social Media Customer Experience Customer Service 324

Modern Restaurant Management

MAY 28, 2025

What are some things restaurant operators do to protect their businesses from AI-generated fraud? For this reason, businesses should remain vigilant and take extra precautions if a transaction or complaint seems remotely suspicious. How should operators better inform themselves about AI concerns for their business?

Employee Relations 251

Employee Relations Beverage Food Order Customer Service 251

Modern Restaurant Management

NOVEMBER 5, 2024

” Testing Problem-Solving Ability Problems can arise at any moment in our fast-moving, customer-facing business, and adapting and thinking on one’s feet is crucial for maintaining customer satisfaction and operational momentum. She felt confident enough to order and appreciated my effort to address her needs.”

Hiring 419

Hiring Leadership Customer Service Customer Experience 419

Modern Restaurant Management

SEPTEMBER 15, 2020

An all-in-one solution can also streamline location data management , which is the process of ensuring search engines across the web reflect accurate details about the business, such as store hours, contact information, menus and more. Contact tracing is an important part of preventing the spread of COVID-19. Labor Scheduling.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Goliath Consulting

NOVEMBER 6, 2024

AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites. Here’s how AI can transform review management in the restaurant industry and what owners should keep in mind when implementing it.

Email Marketing 221

Email Marketing Customer Service Customer Experience Bar 221

Modern Restaurant Management

MARCH 20, 2025

Growing a restaurant or catering business is no small feat. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks. Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. This can present serious issues for a business. Sure, people are busy and always on the go. They want to feel heard, understood, and valued.

Customer Experience 251

Customer Experience Customer Service Social Media Email Marketing 251

Goliath Consulting

FEBRUARY 19, 2025

Understanding the Fractional CFO Role A fractional CFO is a seasoned financial expert who partners with businesses on a part-time or contract basis. Think of successful business navigation like driving a vehicleyou need clear views from all windows.

Cash Management 243

Cash Management Leadership Seasonal Menu Sustainability 243

Goliath Consulting

JUNE 8, 2025

To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post How to Get Your Kitchen Ready for Summer Weather appeared first on.

Kitchen Safety 243

Kitchen Safety Seasonal Menu Food Safety Equipment 243

Modern Restaurant Management

MARCH 8, 2022

Include contact information so the reviewer can get in touch with management if they would like to follow up. Invite the review writer to contact you if they have any more questions or if you want more information about their experience. Please contact us. Thank them by name and offer your contact information. Thank you.!”

Customer Experience 563

Customer Experience Customer Service Small Business Reservations 563

ChowNow

JUNE 6, 2025

That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. That means visible online ordering buttons, clear contact details, and an up-to-date menu with high-quality photos.

Social Media 195

Social Media Online Ordering Email Marketing Website Management 195

Modern Restaurant Management

APRIL 16, 2025

By eliminating the need for single-use plastic bottles and the transportation associated with them, businesses can significantly reduce their day-to-day costs, as well as the time needed to coordinate these deliveries. From a long-term perspective, integrated water systems are a smart financial investment.

Back of House 251

Back of House Waste Food Supply Transportation 251

Goliath Consulting

MAY 26, 2025

To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Hiring the Right Content Creator for Your Restaurant appeared first on.

Hiring 221

Hiring Social Media Fast Casual Email Marketing 221

Goliath Consulting

FEBRUARY 8, 2025

Many professional athletes transition into the business world after their playing careers, and the restaurant industry has become a prime investment opportunity for some of the biggest names in sports. Lets look at four athletes who have excelled in the restaurant business and the lessons they offer.

Fast Casual 221

Fast Casual Franchising Sports Franchise 221

Modern Restaurant Management

JULY 2, 2020

Whether they closed entirely or adapted their business model to some other form such as delivery or curbside pickup, restaurants have had to rely more heavily on wireless technologies. The COVID-19 pandemic has necessarily prompted the hospitality industry as a whole to adapt to new business models or risk folding entirely.

Customer Service 598

Customer Service Customer Experience Technology Dine-in 598

Goliath Consulting

DECEMBER 12, 2024

Implementing a proactive holiday security plan ensures the safety of your staff, customers, and business. These best practices can help you maintain a safe and enjoyable environment during this busy season. Adding motion sensors and alarms enhances security and deters break-ins, especially during non-business hours.

Bar 195

Bar Cash Management Seasonal Menu Email Marketing 195

Modern Restaurant Management

FEBRUARY 12, 2024

If a domain comes up for renewal and the new point of contact doesn’t receive the notification, the domain name will expire. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.

Social Media 454

Social Media SEO Online Ordering Website Management 454

Restaurant Business

JUNE 13, 2025

Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Krispy Kreme is out of the cookie business , selling its remaining stake in Insomnia Cookies for $75 million. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content.

Operations 204

Operations Leadership 2025 Fast Casual 204

ChowNow

MARCH 7, 2025

Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. When people are hungry, they turn to Google.

SEO 195

SEO Online Ordering Mobile Ordering Website Management 195

Modern Restaurant Management

NOVEMBER 25, 2020

Most restaurants and food businesses have done a great job adjusting to the new COVID-19 protocols. The way we serve food has changed, as we must limit contact as much as possible. with all contact information compiled. Take actionable steps to help protect your employees, guests, and business. Prioritize Training.

Food Safety 553

Food Safety Social Media Food Order Audits 553

Modern Restaurant Management

OCTOBER 28, 2020

Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. Set up partitions or plexiglass dividers to mitigate potential contact from one table to the next. Restaurants could also consider implementing a modern point-of-sale system to streamline their business processes.

Outdoor 531

Outdoor Food Safety Social Media Food Truck 531

Goliath Consulting

JANUARY 25, 2025

To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Emerging Trends in Healthy Foods and Restaurant Concepts appeared first on.

Dietary Restrictions 221

Dietary Restrictions Food Email Marketing Customer Experience 221

Modern Restaurant Management

APRIL 30, 2021

The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. So it makes good business sense to revamp your marketing strategies. The Pandemic and the Restaurant Business. Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently.

Marketing 568

Marketing Food Safety Social Media Small Business 568

Modern Restaurant Management

APRIL 5, 2023

Customers can be stopped in their tracks by negative reviews, keeping your business from growing the way it should. Now, with review platforms such as Google, Yelp and Facebook, to name a few, unhappy customers can share their discontent causing further damage to a business. There are also options beyond text and voice contact.

Technology 445

Technology Social Media Customer Experience Communication 445

ChowNow

FEBRUARY 7, 2025

Earn a free item after X qualifying orders Builds customer loyalty and increases repeat business. This kind of targeted messaging makes customers feel seen and appreciated while encouraging loyalty and repeat business. Customers can easily see their progress, making them more likely to order again to unlock their next reward.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Modern Restaurant Management

FEBRUARY 12, 2021

Make your contact information visible. To let your guests know what to expect during their visit, you can add the following information, depending on the measures your business is taking: Face masks required for staff in public areas. Make your business story authentically yours. Make Your Contact Information Instantly Visible.

Design 520

Design Online Ordering Mobile Ordering Reservations 520

Modern Restaurant Management

JULY 3, 2024

Crafting a Captivating Website Experience Your restaurant's website is the first point of contact for many potential customers, making it crucial to create a captivating online experience. Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible.

SEO 489

SEO Website Management Online Ordering Customer Experience 489

Restaurant Business

JUNE 13, 2025

DoorDash has said that adding SevenRooms will allow restaurants to grow their in-store business through reservations and personalized marketing tools. These capabilities reflect DoorDashs focus on empowering local businesses to deepen their relationships with customers, however they choose to connect.”

Reservations 199

Reservations Leadership Advertising 2025 199

Goliath Consulting

APRIL 18, 2025

To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Why Hospitality Still Matters: The Heart of Restaurant Success appeared first on.

Hospitality 221

Hospitality Email Marketing Mobile Ordering Customer Service 221

Modern Restaurant Management

JANUARY 21, 2020

We get it, you’re busy. Just getting your restaurant’s business page started on social media? Make sure important information like your hours and phone number are readily available in the contact information. Facebook also allows you to add multiple locations if your business has expanded.

Social Media 613

Social Media Marketing 2020 2019 613

Goliath Consulting

MAY 1, 2025

Gen Z foodies might prefer TikTok and Instagram Reels, while busy parents or professionals may respond better to Facebook updates or LinkedIn lunch promos. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.

Social Media 195

Social Media Marketing Email Marketing Influencer 195

Goliath Consulting

MARCH 3, 2025

These organizations offer a range of benefits that can enhance your business, save you money, and provide critical advocacy for the industry. Networking and Business Development Running a restaurant can feel isolating, but being part of an association provides valuable opportunities to connect with industry peers, suppliers, and experts.

Food Safety 248

Food Safety Certification Restaurant Law Healthcare 248

Modern Restaurant Management

NOVEMBER 3, 2020

Anyone can come into a restaurant, enjoy a great meal and service that’s personalized to them, and enjoy a convivial experience alone, with friends and/or surrounded by strangers also seeking human contact. Modern menu digitization can deliver a two-fer: accessibility and safety for all your guests and emancipation for your business.

Front of House 547

Front of House Certification Back of House Menu 547

Modern Restaurant Management

OCTOBER 19, 2020

So, how can the restaurant industry regain people’s trust and increase business? Masks, hand sanitizer, social distancing, non-contact service, and other CDC recommendations are being followed in addition to the food safety protocols already in place. Get a Better View of Your Business. restaurants was an astonishing 43.38

Food Safety 539

Food Safety Food Employee Relations Consumer Goods 539

Modern Restaurant Management

FEBRUARY 14, 2022

Many business owners believe that emailing is an obsolete form of marketing. Eighty-three percent of global consumers state that they prefer emails when receiving communications from businesses. The purpose of a newsletter is to give your customers updates concerning your business and services. Newsletters. Promotions.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

ChowNow

FEBRUARY 21, 2025

First, make sure your Google Business Profile is fully optimized. Double-check that your hours, location, and contact info are correct, and most importantly, add a direct link to your online ordering page. Contact ChowNow to learn more about automated email marketing and how it can increase your online order volume.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

OCTOBER 1, 2022

Restaurant marketing revolves around making your business known. It also determines whether prospects would continue their interaction with the business offline. Show restaurant contact details and address. Update local listings, such as Google My Business, Facebook, OpenTable, and other directories.

Marketing 508

Marketing Email Marketing Social Media SEO 508