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In fact, 74 percent of online adults say they want to be able to communicate with businesses in the same way they communicate with friends and family through messaging 1. in returns for businesses. Business Messaging Usage Research by Kantar. Today’s digital consumers want more than one-way messaging. in ROAS 4.
In fact, the larger the business, the more safeguards are required to effectively monitor health and wellness at scale. coli spread through hand contact in commercial kitchens? A team member's hands may contact this surface while reaching for another ingredient. Can you break down the science of how pathogens like E.
Recent enforcement actions highlight the severe consequences businesses face for non-compliance. Let’s explore past ICE enforcements against restaurants and, most importantly, what you can do now to protect your business. They must comply within three business days or risk fines. Contact legal counsel immediately.
To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post New Tariffs and the Potential Impact on Restaurants appeared first on.
Mixer Care Know-Hows As a first order of business, inspect the mixer daily for any damage or loose parts that could negatively impact the equipment’s performance. Remember to always unplug food prep equipment prior to any care or cleaning! Never hose down mixers, food processors or slicers, as it will damage the electrical components.
2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages. Having a reliable mode of communication during such situations is key to keeping operations running and staff in constant contact during critical moments.
There are automated food labeling systems that make it easier for businesses to stay in compliance. There are even light-based decontamination technologies to help keep food contact surfaces or clear liquids safe. Create a Food Safety Culture We get it–you’re busy. Instead, document the complaint in detail.
Here, restaurants must ensure they provide accurate information, such as hours, contact details, and attributes like outdoor seating or delivery options. Users rely on TikTok to learn about a restaurant’s ambiance, food presentation, and overall experience, even if the platform lacks detailed business information.
What are some things restaurant operators do to protect their businesses from AI-generated fraud? For this reason, businesses should remain vigilant and take extra precautions if a transaction or complaint seems remotely suspicious. How should operators better inform themselves about AI concerns for their business?
” Testing Problem-Solving Ability Problems can arise at any moment in our fast-moving, customer-facing business, and adapting and thinking on one’s feet is crucial for maintaining customer satisfaction and operational momentum. She felt confident enough to order and appreciated my effort to address her needs.”
An all-in-one solution can also streamline location data management , which is the process of ensuring search engines across the web reflect accurate details about the business, such as store hours, contact information, menus and more. Contact tracing is an important part of preventing the spread of COVID-19. Labor Scheduling.
AI-driven platforms like Ovation and Popmenu enable hospitality businesses to quickly generate thoughtful, consistent responses to customer feedback across multiple review sites. Here’s how AI can transform review management in the restaurant industry and what owners should keep in mind when implementing it.
Growing a restaurant or catering business is no small feat. If your catering business isn’t growing as fast as you’d like, you might be facing some common roadblocks. Inefficient Operations and Workflow One major hurdle that can slow down the growth of your catering business is inefficient operations and workflow.
This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. This can present serious issues for a business. Sure, people are busy and always on the go. They want to feel heard, understood, and valued.
Understanding the Fractional CFO Role A fractional CFO is a seasoned financial expert who partners with businesses on a part-time or contract basis. Think of successful business navigation like driving a vehicleyou need clear views from all windows.
To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post How to Get Your Kitchen Ready for Summer Weather appeared first on.
Include contact information so the reviewer can get in touch with management if they would like to follow up. Invite the review writer to contact you if they have any more questions or if you want more information about their experience. Please contact us. Thank them by name and offer your contact information. Thank you.!”
That’s a significant amount of lost business tied to something you can improve on your own, but the problem is that most operators have no idea where to begin fixing the issue. That means visible online ordering buttons, clear contact details, and an up-to-date menu with high-quality photos.
By eliminating the need for single-use plastic bottles and the transportation associated with them, businesses can significantly reduce their day-to-day costs, as well as the time needed to coordinate these deliveries. From a long-term perspective, integrated water systems are a smart financial investment.
To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Hiring the Right Content Creator for Your Restaurant appeared first on.
Many professional athletes transition into the business world after their playing careers, and the restaurant industry has become a prime investment opportunity for some of the biggest names in sports. Lets look at four athletes who have excelled in the restaurant business and the lessons they offer.
Whether they closed entirely or adapted their business model to some other form such as delivery or curbside pickup, restaurants have had to rely more heavily on wireless technologies. The COVID-19 pandemic has necessarily prompted the hospitality industry as a whole to adapt to new business models or risk folding entirely.
Implementing a proactive holiday security plan ensures the safety of your staff, customers, and business. These best practices can help you maintain a safe and enjoyable environment during this busy season. Adding motion sensors and alarms enhances security and deters break-ins, especially during non-business hours.
If a domain comes up for renewal and the new point of contact doesn’t receive the notification, the domain name will expire. If the restaurant uses a third-party hosting service for its website, be sure to get record of the login information and contact information of the service provider.
Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 9, 2025. Krispy Kreme is out of the cookie business , selling its remaining stake in Insomnia Cookies for $75 million. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content.
Its the number one way customers discover new restaurants and if your business isnt showing up in the search results, youre losing diners to competitors who are. In this article, you will learn: How to optimize your Google Business Profile to boost visibility and credibility. When people are hungry, they turn to Google.
Most restaurants and food businesses have done a great job adjusting to the new COVID-19 protocols. The way we serve food has changed, as we must limit contact as much as possible. with all contact information compiled. Take actionable steps to help protect your employees, guests, and business. Prioritize Training.
Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. Set up partitions or plexiglass dividers to mitigate potential contact from one table to the next. Restaurants could also consider implementing a modern point-of-sale system to streamline their business processes.
To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Emerging Trends in Healthy Foods and Restaurant Concepts appeared first on.
The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry. So it makes good business sense to revamp your marketing strategies. The Pandemic and the Restaurant Business. Thousands upon thousands of restaurants were forced to close for safety reasons, some permanently.
Customers can be stopped in their tracks by negative reviews, keeping your business from growing the way it should. Now, with review platforms such as Google, Yelp and Facebook, to name a few, unhappy customers can share their discontent causing further damage to a business. There are also options beyond text and voice contact.
Earn a free item after X qualifying orders Builds customer loyalty and increases repeat business. This kind of targeted messaging makes customers feel seen and appreciated while encouraging loyalty and repeat business. Customers can easily see their progress, making them more likely to order again to unlock their next reward.
Make your contact information visible. To let your guests know what to expect during their visit, you can add the following information, depending on the measures your business is taking: Face masks required for staff in public areas. Make your business story authentically yours. Make Your Contact Information Instantly Visible.
Crafting a Captivating Website Experience Your restaurant's website is the first point of contact for many potential customers, making it crucial to create a captivating online experience. Ensure that your site is intuitive and easy to navigate, with clear menus, contact information, and reservation options readily accessible.
DoorDash has said that adding SevenRooms will allow restaurants to grow their in-store business through reservations and personalized marketing tools. These capabilities reflect DoorDashs focus on empowering local businesses to deepen their relationships with customers, however they choose to connect.”
To learn more about our services including menu development, business strategy, marketing, and restaurant operations, contact us at [link] or email us at getresults@goliathconsulting.com The post Why Hospitality Still Matters: The Heart of Restaurant Success appeared first on.
We get it, you’re busy. Just getting your restaurant’s business page started on social media? Make sure important information like your hours and phone number are readily available in the contact information. Facebook also allows you to add multiple locations if your business has expanded.
Gen Z foodies might prefer TikTok and Instagram Reels, while busy parents or professionals may respond better to Facebook updates or LinkedIn lunch promos. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.
These organizations offer a range of benefits that can enhance your business, save you money, and provide critical advocacy for the industry. Networking and Business Development Running a restaurant can feel isolating, but being part of an association provides valuable opportunities to connect with industry peers, suppliers, and experts.
Anyone can come into a restaurant, enjoy a great meal and service that’s personalized to them, and enjoy a convivial experience alone, with friends and/or surrounded by strangers also seeking human contact. Modern menu digitization can deliver a two-fer: accessibility and safety for all your guests and emancipation for your business.
So, how can the restaurant industry regain people’s trust and increase business? Masks, hand sanitizer, social distancing, non-contact service, and other CDC recommendations are being followed in addition to the food safety protocols already in place. Get a Better View of Your Business. restaurants was an astonishing 43.38
Many business owners believe that emailing is an obsolete form of marketing. Eighty-three percent of global consumers state that they prefer emails when receiving communications from businesses. The purpose of a newsletter is to give your customers updates concerning your business and services. Newsletters. Promotions.
First, make sure your Google Business Profile is fully optimized. Double-check that your hours, location, and contact info are correct, and most importantly, add a direct link to your online ordering page. Contact ChowNow to learn more about automated email marketing and how it can increase your online order volume.
Restaurant marketing revolves around making your business known. It also determines whether prospects would continue their interaction with the business offline. Show restaurant contact details and address. Update local listings, such as Google My Business, Facebook, OpenTable, and other directories.
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