Ken Burgin

JULY 5, 2022

Every week in the Hospo Reset Newsletter, we share a product or service that’s caught our eye – for kitchen & beverage management, staffing, facilities management, marketing and overall productivity. Food, Menus and Kitchen Management. Event Management & Booking Systems – for Restaurant and Function Venues.

Kitchen Safety 78

Kitchen Safety Food Safety Website Management Online Ordering 78

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term can refer to the logistics of any and all tasks in a restaurant, including its finances, its kitchen, its staff, and its service model. All tasks in a restaurant are interconnected. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

DECEMBER 28, 2020

A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen. Safety is paramount: Gone are the days of buffet style displays and bulk serving.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

MAY 11, 2020

Update your restaurant policies and operating procedures In order to reopen your restaurant safely and successfully, you’ll need to update your restaurant’s policies and operating procedures to comply with the latest safety guidance provided by the FDA, CDC, and your local government. Book a demo to learn more.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool. We’ll talk about this more later on.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Ken Burgin

MAY 17, 2022

Friction between floor staff and kitchen is wasteful and unnecessary, but it won’t go away by itself. The kitchen often complains they’re treated like mushrooms: kept in the dark and fed you-know-what. Refer to communication skills right from the beginning. Don’t let them loose on customers, let alone near the kitchen.

Front of House 74

Front of House Kitchen Safety Training Sports 74

Modern Restaurant Management

AUGUST 19, 2020

Chris Boyles, VP of Food Safety for Steritech. Ghost kitchens allow you to order from multiple brand menus at a single location. From a food safety perspective, far UVC light is a growing area where the light destroys germs, but doesn't harm humans. At the same time, they have the same safety concerns others do.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

Modern Restaurant Management

AUGUST 19, 2020

US Foods Ghost Kitchens. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. US Foods Holding Corp. We help the operator through every major decision. and the brothers wanted to continue the legacy.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

7 Shifts

SEPTEMBER 19, 2019

Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards. Monitor serious maintenance issues in the manager log book to notify other managers. Build a culture of communication.

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees. billion to $25 billion.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

The Food Corridor

NOVEMBER 29, 2022

Clear policies and procedures will support your kitchen contract in enforcing the rules you have set. Below, we’ll cover everything you need to know to make sure that your kitchen contract sets clear expectations for your clients. This information comes straight from the Shared Kitchen Toolkit.

Equipment 52

Equipment Food Supply Book Kitchen Safety 52

Modern Restaurant Management

DECEMBER 31, 2020

Offering both convenience and the safety of an in-room workout, hotels will offer rooms with integrated wall mounted home gyms like Mirror and Tonal for a way to work-out without going to the gym. Foodmix Marketing Communications. Foodmix Marketing Communications’ 2021 Predicted Food Trends. United Airlines?

2021 199

2021 Hotels Airlines Guest Recovery 199

Ken Burgin

MAY 9, 2021

Here’s a bunch of areas where you need to have emails, social posts and communication at the ready – almost like a putting the fire drill into action…. Contact function & event bookings , if there are restrictions on group size or service style. Stand down those not needed, and understand your rights in this situation.

Social Media 78

Social Media Email Marketing Communication Customer Service 78

Modern Restaurant Management

OCTOBER 8, 2020

Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. With Flippy ROAR, production speeds increase and social distancing concerns in the kitchen are quickly addressed.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139

Modern Restaurant Management

JULY 7, 2020

. “Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Its new Business Dining 2.0

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. We are excited to support their mission to help independent restaurants optimize online ordering and generate incremental revenue from under-utilized kitchens.”

Online Ordering 140

Online Ordering Customer Service Seasonal Menu Food Order 140

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 133

Bar Cash Management Loyalty Program Point of Sale 133

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. Yelp Sees COVID Effect. See all of our Yelp Economic Average reports and other resources at yelpeconomicaverage.com.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Broader SMB concerns.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

Modern Restaurant Management

JUNE 14, 2020

WorkMerk partnered with Robert Irvine to launch VirusSAFE Pro, a mobile health and safety checklist and verification software solution that will help businesses reopen around the country. Italian Kitchen from FoodFirst Global Restaurants. Rentable storage space designed to store equipment and perishable products. BRIO and BRAVO!

Food Safety 148

Food Safety Loyalty Program Kitchen Safety Online Ordering 148

EATER

JANUARY 25, 2023

I had no intimation of what was to come: the billion-dollar multinational flavor and fragrance companies, the “spray-dried” broth, the “clean label protein solutions,” the “kitchen-like ingredients,” and the corporate dream of a “fully sustainable chicken stream.” Still, something didn’t add up. Chicken Broth (Made from Bones),” it read.

Email Marketing 109

Email Marketing Kitchen Safety Food Safety Consumer Goods 109

Modern Restaurant Management

DECEMBER 14, 2020

The updated data and recommendations were developed for US Foods by The Acheson Group (TAG), a global food safety consulting group that helps companies throughout the food supply chain more effectively mitigate risks, improve operational efficiencies and ensure regulatory and standards compliance.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Greg Fuchs serves as the Senior Facilities Manager for Applebee’s, MOD Pizza, Del Taco, Olga’s Kitchen and Wendy’s restaurants in the TSFR portfolio.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

Modern Restaurant Management

AUGUST 28, 2020

. “Over the last century, women, despite their incredible contributions, have struggled to make it in professional kitchens — held back by inequalities unfairly put upon them,” said Rob Sundy, Head of Brand Marketing & Creative Studios at Whirlpool Corporation, the parent company of the KitchenAid brand.

Allergens 125

Allergens Kitchen Safety Guest Recovery Customer Service 125

EATER

DECEMBER 23, 2020

When they finally decided to escape the deteriorating air quality, Kyle and Katina Connaughton packed their two cats, two dogs, and one of their two daughters (the other was in Boston) and her fiance into a farm truck and headed toward safety in Washington state. We’re communicating with the kitchen: ‘This is almost there.

Menu 128

Menu Agriculture Seasonal Menu Vineyard 128

Open for Business

OCTOBER 20, 2023

Think about the flow of traffic from the kitchen to the tables. Health permit A health permit is mandatory and is issued by the local health department after inspecting your establishment to ensure it meets all health and safety standards. Customer service skills should be a key focus , as should teamwork and communication.

License 78

License Email Marketing Seasonal Menu Front of House 78

Next Restaurants

MAY 26, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion. Be open and transparent with your employees – tell them about the changes in your operations as well as any threats to their safety.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

The Food Corridor

MAY 22, 2020

Either way, social distancing, an increased focus on personal hygiene, face mask wearing, and contact tracing at all kinds of restaurants and in kitchens may be the new normal. Food trucks can be many things in an uncertain world, from mobile meal prep kitchens, to food delivery vehicles, to portable mini restaurants. Dining Out.

Food Truck 80

Food Truck Online Ordering Kitchen Safety Catering 80

Touch Bistro

MAY 26, 2021

This means you’ll have to continue to follow strict safety protocols to make sure everyone is safe and that your restaurant remains on the right side of the law. A mobile, tablet-based POS streamlines the order process because it allows servers to take orders tableside and send them directly to the kitchen. Finally, consider time-off.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

MAY 12, 2020

Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. Zuul Studios works with restaurants and real estate owners to leverage their existing brand equity and kitchen infrastructure into digital, delivery-forward businesses.

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

Modern Restaurant Management

MARCH 26, 2021

Chief Communications Officer. “We want to do our part to to help ensure the safety and well-being of older adults during this difficult time, and Meals on Wheels America has the support system in place to reach seniors in need. The Simple Greek was founded in 2015 by entrepreneur and TV personality Marcus Lemonis.

Franchise 152

Franchise Franchising Fast Casual Loyalty Program 152

Restaurant365

NOVEMBER 26, 2019

Near Field Communication (NFC) payments (i.e., A delivery feature should also allow you to transfer orders efficiently to kitchen staff, as well as integrate fully with your inventory management system. GPS tracking of delivery drivers for safety and customer tracking of order.

2020 117

2020 Management Management Mobile Ordering 117

MBB Hospitality

APRIL 25, 2018

Strong Communication Skills. When dealing with customers and other staff, your communication skills of course have to be on pointe. Not only should any prospective hospitality employees be able to clearly communicate important messages, they need to not be afraid of diffusing difficult situations. Must Love People.

Hospitality 40

Hospitality Franchise Franchising Recruiting 40

Embrace the Suck

JUNE 13, 2022

I had a couple of events, private events, corporate dining events, and there were two more left on the book. And so, the fact that so many people with World Kitchen and some of these other organizations have pivoted into the work of feeding people who are really in trouble. When I got back, it began to be so surreal. We sold those.

Retail 221

Retail Social Media Events Take-out 221

Modern Restaurant Management

JANUARY 9, 2020

He then founded Snap Kitchen in 2010 and expanded the brand as CEO and President to almost sixty stores and kiosks before stepping back in 2017 to focus on new projects. C3 Signature includes a variety of personalized kids’ meal entertainment options such as activity books, menus, cups, crayons, and meal bags.

Fast Casual 103

Fast Casual Customer Service Online Ordering Casual 103