Black Box Intelligence

JUNE 4, 2025

The key is consistency: both in terms of the sources of feedback you analyze and – crucially – HOW you analyze it. If you analyze different feedback sources using different tools or methodologies, dont expect to get a clear picture. This means ensuring you incorporate different review channels and survey responses.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

7 Shifts

MARCH 16, 2022

In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus. And what better way to source that information than from your employees themselves?

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

ChowNow

JANUARY 17, 2020

This is why branded, commission-free online ordering will be instrumental as you open your doors. . These apps usually don’t require any upfront investment, but instead take considerable—sometimes even ruinous—commissions on every order. Instead, you should get your restaurant your own branded, commission-free online ordering system.

Online Ordering 195

Online Ordering Mobile Ordering Email Marketing Food Order 195

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. In today’s fast-paced world, consumers appreciate the ease of using credit/debit cards, mobile wallets, or other digital payment options.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Hot Schedules

MAY 10, 2021

Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). Use your Instagram, Facebook and/or Twitter feeds to announce job openings and have your team share them on their channels in order to amplify the message. b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Restaurant Engine

MARCH 26, 2025

This may mean dining in at your restaurant or ordering for pick-up or take-out. Restaurants that optimize their online presence to target hyperlocal audiences using Google Maps, Google My Business, local directories, and optimized mobile-friendly websites are going to be the clear winners.

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Hot Schedules

OCTOBER 5, 2021

You pride yourself on sourcing the best ingredients with the partners who deliver reliably and at an effective cost. Responsiveness – Sometimes orders need to change on the fly. Having a supplier that treats you like a partner and not just a revenue source makes your end of the process much more satisfactory. Is it a Win-Win?

Food Supply 137

Food Supply Food Mobile Ordering Hotels 137

Chowly

JUNE 18, 2025

But if you're an independent restaurant operator trying to increase margins, drive more direct orders, and track real-time performance, branding alone won’t cut it. Agency vs. But they rarely track what happens after a click, where the order came from, how much you made, or whether a guest will return. Agencies don’t own your results.

Marketing 45

Marketing SEO Mobile Ordering Email Marketing 45

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Other ways to increase convenience in your business are increasing delivery options, allowing online reservations via app, and allowing customers to pay by mobile app.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

ChowNow

APRIL 16, 2021

It also means appearing prominently on the websites your customers use when deciding where to dine or order from. . In fact, 89% of dining research is done by mobile before visiting a restaurant. The more places you show up online, the more opportunities for diners to learn about – and order from – your restaurant.

Online Ordering 195

Online Ordering Mobile Ordering Dine-in Food Order 195

Chowly

JUNE 12, 2025

For independent restaurant operators, showing up in those moments makes all the difference to drive more orders and foot traffic. The Stats to Know Over 80% of “near me” searches happen on mobile. Half of all local searches are both mobile and location-based. 78% of local mobile searches lead to a purchase.

Mobile Ordering 45

Mobile Ordering Website Management Online Ordering Seasonal Menu 45

Restaurant365

MAY 15, 2020

How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. If you have a mobile app for employees, use it as the main source for your staff to access the schedule. Combined with a mobile app for employees, staff can access an up-to-date schedule from anywhere.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Group

NOVEMBER 20, 2024

Ensure it’s easy to navigate and mobile-friendly. Source Ingredients Locally Support local producers and appeal to eco-conscious customers. Use Technology to Stay Competitive Adopt digital menus, reservation apps, or online ordering systems. Consistency builds trust and keeps guests coming back for more.

Loyalty Program 78

Loyalty Program Customer Experience Social Media Customer Service 78

Qu

NOVEMBER 25, 2024

New Online Ordering 70% of guests prefer ordering directly from restaurants 1 , and guest expectations for fast, seamless digital experiences have never been higher. As the demand for efficient online ordering solutions continues to grow, many restaurants struggle to keep up.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Restaurant Engine

JANUARY 27, 2021

It’s another revenue source that with some marketing and planning can help cover your expenses right into the dinner hour. In order to market your daily lunch specials, you need to determine your target audience, so you know who you’re marketing to. Use Mobile Ads. You’ll be more profitable if you can increase your lunch sales.

Specials 116

Specials Mobile Ordering Catering Social Media 116

Modern Restaurant Management

OCTOBER 29, 2019

The Company has since dramatically expanded its services and capabilities to ship millions of orders per year for more than 5,000 perishable items across 150 brands. By leveraging its own proprietary algorithms, Green Rabbit ensures that all orders are managed and packaged appropriately, resulting in 99.9% delivery success rate.

Food Supply 216

Food Supply Franchising Franchise Customer Experience 216

Cheetah

SEPTEMBER 7, 2019

As you probably already know, serving through rush-hour is no easy task, and mobile restaurants, especially, run the risk of running dry mid-service. If it’s within your budget, you can order custom-made cabinets or cooler spaces to maximize the space. Be careful not to over order.

Food Truck 96

Food Truck Mobile Ordering Food Food Order 96

Gourmet Marketing

SEPTEMBER 10, 2021

Follow our blog to soak up some of the lessons we’ve learned along the way. Mobile Takes Priority. More than 50% of all web traffic comes through mobile phones, so when it comes to web design, mobile traffic is key. You need to ensure that every element of your restaurant website design is mobile-ready.

Design 98

Design 2021 SEO Mobile Ordering 98

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Source: Yelp ).

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Forecast to order correctly.

Inventory 138

Inventory Management Management Point of Sale 138

Rocket Fuel

FEBRUARY 19, 2025

YOY and up 372% since 2020 Mobile is up 66.9% YOY and 285% since 2020 With delivery and mobile orders skyrocketing, DSPs will continue to be a major part of the QSR ecosystem. Of course, this trend also signals a rise in the amount of money lost to canceled and adjusted delivery orders. This is where Delaget specializes.

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Indoor Media

APRIL 5, 2018

You may need to spend time learning HTML and CSS in order to get the website you really want. Mobile First: More people access the internet on their smartphones than they do on a computer. Design for mobile devices first—and use Google’s Mobile-Friendly Test to see how well your website performs on mobile devices.

SEO 78

SEO Mobile Ordering Social Media Small Business 78

BNG Point of Sale

JUNE 19, 2020

In this blog, we’ll take a look at different types of POS software solutions we offer and how they work with your business. Mobile payment processing. Our mobile payment processing puts the benefits of POS software in the palm of your hand. Table-side ordering. The overall benefits of a BNG POS System.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Restaurant365

NOVEMBER 19, 2019

Tools like cloud-based scheduling and centralized mobile apps for employees can help make labor scheduling more efficient. Tools based on accurate inventory, like smart ordering, suggested purchasing amounts, or smart receiving (tracking when vendor ingredient costs are above normal), help maintain the profit margin of individual menu items.

2020 92

2020 Operations Mobile Ordering Social Media 92

7 Shifts

JUNE 16, 2024

Source fresh ingredients by working with local suppliers So, what does where you get your ingredients have to do with marketing your restaurant? When their users open their delivery app, they usually browse for food chains near their area, which can be a great way for them to discover your restaurant and order from you online.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Restaurant365

APRIL 14, 2020

Much of the typical food and beverage inventory in restaurants tends to have a relatively short shelf life, making accurate inventory numbers essential to run a functioning kitchen, make economical orders, and adapt to long-term trends. Schedule consistent restaurant food inventory audits in advance. Forecast demand.

Inventory 109

Inventory Delivery Management Management 109

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Cheetah

SEPTEMBER 8, 2019

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Qu

MARCH 12, 2025

Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. One such platform, What’s Good , was born as a spin-off from Crave, an aggregator system that makes it easier for chefs to order quality ingredients from local suppliers.

Food 87

Food Online Ordering Food Order Customer Service 87

Lavu

DECEMBER 4, 2019

Along with applying for parking permits and standing out in a highly competitive arena of the food industry, food truck operators must also contend with their mobility and its limitations, a lack of space for bulk inventory, marketing new locations, and more. When it comes to making a profit, your mobility is your best asset.

Food Truck 78

Food Truck Catering Book Social Media 78

Cheetah

SEPTEMBER 7, 2019

As you probably already know, serving through rush-hour is no easy task, and mobile restaurants, especially, run the risk of running dry mid-service. If it’s within your budget, you can order custom-made cabinets or cooler spaces to maximize the space. Be careful not to over order.

Food Truck 60

Food Truck Mobile Ordering Food Food Order 60

Restaurant365

MARCH 10, 2020

With manual ordering, you’re not taking advantage of such time- and money-saving advancements as digital counts, smart ordering and automated vendor invoices. Understanding these important metrics allows you to make more informed supply orders. More Accurate Ordering. What is Restaurant Inventory Management?

Inventory 103

Inventory Management Management Waste 103

Touch Bistro

MAY 18, 2021

Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more. location, previous orders, loyalty program membership, etc.). Launching a Restaurant Email Marketing Strategy in 6 Steps.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97