Culinary Cues

APRIL 22, 2024

What’s next – up-charging for butter, condiments, and maybe the ice in your water glass? Or maybe, as is being done in NFL football stadiums now, restaurants should simply charge a lease fee for the right to make a reservation. Let’s not allow this to happen to the business of hospitality.

Consumer Goods 284

Consumer Goods Pricing Customer Experience Hospitality 284

Culinary Cues

JULY 31, 2022

This is meant to be a chat with all the stakeholders: cooks, chefs, servers, bartenders, managers, owners, dishwashers, and customers. That’s a load of negativity to digest – no wonder the title to this article makes some people believe that it’s true. Now that I have your attention, let’s have a serious conversation.

Food Supply 392

Food Supply Training Supplies Café 392

Culinary Cues

NOVEMBER 11, 2022

Push it out, how many covers, lock, and load, finish strong, over the hump, wrap it up: this the language of the kitchen during service, these are the timestamps like the number of quarters in a football game or innings in baseball. Can they meet the crowds and even exceed budgeted customer counts on a given day?

Customer Service 344

Customer Service Customer Experience Uniforms Point of Sale 344

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?”

Cash Management 299

Cash Management Uniforms Food Supply Café 299

Indoor Media

JANUARY 12, 2021

If your restaurant has a website, you’re halfway to creating a blog. Blogging is an effective way to reach hungry consumers in your area and build an audience. By publishing helpful and relevant content, your restaurant can increase its local influence and reach new customers and regulars alike. But never fear!

Blog 78

Blog Coupons Advertising Influencer 78

Indoor Media

JANUARY 2, 2019

What content has performed best for your blog? Since our blog is fairly new (started in the fall of 2017) we’ve been experimenting with different content topics, audiences, and writing styles. Still, blogs geared toward auto shop and restaurant owners seem to reign supreme. Here are our top 5 blog posts of 2018.

Blog 78

Blog 2018 Coupons Advertising 78

7 Shifts

AUGUST 15, 2022

Check out this blog and video on the top 9 interview questions to ask as an owner. We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. This can make you and the interviewer more relaxed, and it shows who you are as a person. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Culinary Cues

FEBRUARY 20, 2024

Chefs know how to play it safe; cooks understand what it means to stick to the basics, and many customers do like to embrace predictability. The most creative, thrilling, energy packed, inspired chefs can shake things up BECAUSE they eat, drink, and sleep the fundamentals, the SAFE part of cooking.

Coaching 350

Coaching Small Business Café Entertainment 350

Culinary Cues

JANUARY 11, 2022

Those who think they are entering the restaurant business with visions of wealth and prosperity are more often than not setting themselves up for disappointment. Those who think they are entering the restaurant business with visions of wealth and prosperity are more often than not setting themselves up for disappointment.

Customer Experience 367

Customer Experience Café Training Hospitality 367

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Suggestive selling and up-selling are similar tactics, and can be used interchangeably.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

JULY 30, 2021

With plenty of restaurants to choose from, you want to make sure yours stands out from the rest. From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Culinary Cues

MAY 8, 2023

I was just listening to some old Beatles tunes and A Hard Day’s Night came up. We sweat profusely, and even though a full staff of cooks might be the ones assigned to work in front of a range cranked up as high as the temperature will go, the chef usually finds a way to feel the pain and the steady rush of sweat down his or her back.

Kitchen Safety 428

Kitchen Safety Food Safety Coaching Training 428

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Culinary Cues

MARCH 26, 2022

If you were to address them all then maybe, just maybe, you can make it work. [] ASSUMING THAT IT WILL BE EASIER AS AN OWNER. These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Training ALWAYS pays back in dividends.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

Culinary Cues

OCTOBER 30, 2023

If fine dining is your objective, then make the commitment knowing what’s involved. If, on the other hand you want to operate a hot dog stand then make sure you are relentlessly in pursuit of the label “most unbelievably outrageous hot dog to be found anywhere on the planet”. How’s that for an introductory sentence?

Fine Dining 353

Fine Dining Front of House Dine-in 2016 353

7 Shifts

AUGUST 12, 2020

But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. There are only 4 months of 2020 left where you can push your restaurant’s marketing hard and set yourself up for success going into 2021. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. One way to keep customers coming back? of customers make a monthly purchase based on marketing emails. Strengthening relationships with customers. A great email newsletter.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

Restaurant365

JUNE 26, 2020

In response, many restaurants adapted to shutdowns across the country by offering drive-through or curbside pick-up, allowing them to remain partially open and serve customers who were sheltering in place. It’s been a challenging year for the restaurant industry, and the ever-changing landscape makes it difficult to plan accordingly.

Blog 78

Blog Audits Employee Relations Restaurant Law 78

Culinary Cues

JULY 8, 2021

With a real need to try and make-up for a lost year and an overnight demand for dining out – restaurants are faced with a new pressing issue: where do we find the staff and how do we keep them? When demand exceeds supply in any situation – businesses know that prices inevitably go up.

Sports 473

Sports Take-out Café Training 473

Culinary Cues

JANUARY 8, 2021

Sometimes the change curve can be mapped out allowing ample time to gear up with new skills, new products, new methods of production, and a laser focused marketing strategy, while on occasion, something environmental takes place that forces a more immediate response. Such is the case in 2021. Doing more with less will be the name of the game.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Table of Contents.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

OCTOBER 19, 2022

To boil it down even more, if Google can quickly find a credible and useful website, that website will appear higher up in search results. When done right, SEO can build brand awareness, increase web traffic and drive overall online customer engagement. The trick is knowing when you use one or the other…or both!

SEO 189

SEO Social Media Website Management Online Ordering 189

Culinary Cues

OCTOBER 27, 2020

Whether it is the military, your favorite baseball or football team, FedEx, UPS, the airlines, or your favorite musical group – structure and a level of discipline are essential if the end result is going to be accomplishment of business objectives. There is comfort in following the directives on a prep list, a recipe, or a banquet order.

Uniforms 463

Uniforms Airlines Fine Dining Food Order 463

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. If this applies to you, you'll want to make sure that menu items are enticing, well-portioned, and profitable.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Here’s a cheat sheet to help you make your decision: Choose the right restaurant website builder Choosing the right platform for your restaurant's website is critical to its success. How to build your restaurant’s website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Culinary Cues

JANUARY 23, 2023

THE LEADER/COACH IMPACT: The leader is responsible for creating the game plan and the learning organization that makes a win possible. Of course, this is what they get paid to do, but does this truly make them jump up and feel that adrenaline course through their veins? Winning feels good, losing does not.

Coaching 374

Coaching Sports Point of Sale Take-out 374

7 Shifts

OCTOBER 21, 2021

You're constantly required to think on your feet, making quick and informed Decisions to keep your business running smoothly. On the 7shifts blog and social media, we seek to provide actionable and informative content to help restaurant people learn about every corner of the industry. Great people make great teams.

Management 195

Management Management Website Management Social Media 195

7 Shifts

FEBRUARY 26, 2021

While easy, this way ends up costing more in the short term, does not contribute to long-term growth, and can end up hurting your business. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Third-party platforms keep this data from you.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

OCTOBER 4, 2021

It’s marketed for families, with a mascot that not only defines the logo, but even shows up in person to walk around the restaurant. And color choice can directly impact that appeal — and even motivate the consumer to step in and order up. Keep Your Online Menu up to Date. ” sign. Manage Social Media.

Marketing 189

Marketing Loyalty Program Social Media Online Ordering 189

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. Whether you need to brush up on your restaurant slang or you need to swap a shift, we've got you covered. Offer up a shift. How to Pick Up Extra Shifts. Request Time Off. FOH Resources.

FOH 195

FOH BOH Social Media Fine Dining 195

Restaurant Engine

MARCH 15, 2023

Are you getting all the customers you want? The most important thing they generally want is more customers One key to increasing customers is to fine-tune your website and draw traffic to it. Make sure your website is up-to-date with accurate and comprehensive information. Blog posts are essential.

SEO 109

SEO Email Marketing Social Media Blog 109

EATER

APRIL 2, 2024

Not the customers, who feel gouged by an avalanche of fees. Delivery apps have expended a lot of effort (and money) making the case that we — restaurants, workers, and consumers — desperately need them. . | Getty Images/iStockphoto As delivery discourse rages, don’t forget the middlemen: apps like UberEats, DoorDash, and Grubhub.

Delivery 145

Delivery Restaurant Law Food Customer Service 145

Modern Restaurant Management

MAY 21, 2021

As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach. Just like your team, you need to engage with your customers. Many successful brands take a different approach.

Social Media 203

Social Media Customer Experience Email Marketing Online Ordering 203

Bingage

JUNE 27, 2023

In today’s competitive e-commerce landscape, building a loyal customer base is crucial for the success of your online store. One effective way to foster customer loyalty is by implementing a well-designed loyalty program. Our platform empowers businesses to enhance customer retention and increase customer lifetime value (CLV).

Loyalty Program 98

Loyalty Program Point of Sale Social Media Email Marketing 98

Modern Restaurant Management

OCTOBER 22, 2021

This article will explore seven tips on using Facebook Ads to increase your market share of customers. You might also decide to create a custom landing page for visitors from social media. That last one makes sense if you’re investing in Facebook ads. So, be creative with what your landing page can offer to the customer.

Social Media 197

Social Media Advertising Events Customer Experience 197