Culinary Cues

JANUARY 23, 2023

It sounds nice to espouse the cliche: “It’s not whether you win or lose that matters, it’s how you play the game”, but if how you play the game leads to losing – there is little inspiration in the noble approach. Okay, so maybe how we define winning needs to evolve. But then we need to more clearly define the word “satisfied”.

Coaching 466

Coaching Sports Point of Sale Take-out 466

Harbor Touch

MARCH 18, 2025

Running a restaurant is a demanding job. One day youre juggling staff schedules. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Lets get started and help your restaurant thrive any year.

Management 148

Management Management Seasonal Menu Cash Management 148

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Is it a case of not knowing how to be great or is it a real lack of desire? “Is

Front of House 429

Front of House Coaching Back of House Uniforms 429

Culinary Cues

SEPTEMBER 20, 2020

How you play the game in the process of winning is critical, as is the sportsmanship that allows people to get past defeat with honor and grace while taking the time to positively recognize those who administered that defeat. Create a Team Built to Win. Well-run organizations – in this case a kitchen, are built to win.

Fine Dining 450

Fine Dining Coaching Dine-in Café 450

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. 'Safety' is what I believe to be most important now to help assure patrons to revisit their favorite restaurants. An app-first experience for restaurant chains.

Marketing 585

Marketing Social Media Food Safety Email Marketing 585

Culinary Cues

JANUARY 11, 2020

Sometimes the fault lies with a lack of desire to communicate, oftentimes the problem is the incorrect use of communication, but the majority of time the challenge is that leadership has no idea how to effectively communicate a message in a succinct, timely manner.

Communication 407

Communication Leadership Employee Relations Entertainment 407

Culinary Cues

FEBRUARY 17, 2023

That word represents your life and all that has been invested in bringing you to this point; it is how you are known and how you hope to be remembered. No one wants to feel this way, so hopefully you used it as motivation to improve, to put forth greater effort and reach for the carrot of accomplishment. The name is mighty!

Uniforms 462

Uniforms Article Café Small Business 462

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 397

Management Management Kitchen Safety Front of House 397

Culinary Cues

APRIL 18, 2020

Those who are furloughed and wondering what their future holds, those who had a burning desire to learn how to cook for a living before the onset of Covid-19, and those who took the leap and opened a restaurant of their own, may be having second thoughts about their career choice. He is often referred to as a king of chefs.

Hotels 433

Hotels Innovation 2002 Book 433

The Restaurant Group

DECEMBER 8, 2024

Introduction to Food Waste in Restaurants Food waste is a significant challenge for the restaurant industry, impacting both the environment and profitability. Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations.

Waste 78

Waste Compost Food Recycling 78

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Restaurant Group

MAY 17, 2025

Introduction to Restaurant Referral Programs Launching a restaurant referral program is a fantastic way to boost your business. This simple and powerful approach turns satisfied customers into enthusiastic advocates for your restaurant. What is a Restaurant Referral Program?

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience. Food cost control is crucial.

Loyalty Program 78

Loyalty Program Recycling Waste Inventory 78

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Talk to your staff regularly about their pain points and ask them how you can help.”.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Goliath Consulting

SEPTEMBER 6, 2022

Businesses, such as restaurants, are struggling to retain their younger employees. According to the National Restaurant Association Educational Foundation (NRAEF) and the Center for Generational Kinetics (CGK), Gen-Z are more pragmatic and most often labeled as “social justice warriors.”

Hiring 195

Hiring Communication Training Email Marketing 195

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. But no matter how many times you read playbook, what matters most is how the team executes on the field. So how do you stack your bench and coach your own team to maximum efficiency? PLAY #1: Hire Quality Seasonal Staff. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Focus POS

DECEMBER 17, 2019

In a hospitality environment, restaurant wait times are always a top concern for restaurant operators and customers alike. Even moderate wait times can cause customers to second-guess whether they made the right decision by choosing your restaurant. Good restaurant management requires planning ahead for your busy and slow times.

POS 162

POS Customer Service Technology Training 162

The Restaurant Group

JANUARY 26, 2025

Introduction Running a restaurant isnt just about serving great food; its about keeping customers coming back. The competition in the restaurant industry is fierce, with countless dining options available. This is where restaurant loyalty programs shine. Restaurant loyalty programs reward customers for their repeat visits.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Focus POS

AUGUST 12, 2020

When you operate a restaurant, it’s easy to get caught up in the numbers. If sales are high, then your restaurant must be doing well, right? . It’s tempting to use sales figures as proof that you’re managing your restaurant well. How to fix it: . Find out what motivates each employee. High Employee Turnover .

Management 167

Management Management Customer Experience Point of Sale 167

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. How much dine-in sales should I expect? How much food should I order? How many employees should I schedule? Some of your inventory ordering questions are answered in a recent blog post. There are no historical sales trends during a pandemic.

Restaurant Law 148

Restaurant Law Mobile Ordering Front of House Fine Dining 148

The Rail

JULY 5, 2024

By Destiny Clarkson, Contributor Running a successful restaurant requires more than just serving delicious food; it requires precision, coordination, and a keen understanding of every moving part. All aspects of restaurant administration, including menu optimization , cost control, and revenue maximization, are critical to your bottom line.

Management 130

Management Management Loyalty Program Point of Sale 130

Restaurant365

JANUARY 7, 2020

Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly. A restaurant employee app , designed to streamline staff schedules and keep employees motivated and engaged.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Hot Schedules

MAY 25, 2021

T oday we are meeting with some of the team members behind MacromatiX, – Fourth’s global solution for Quick Service Restaurants (QSR). How is Fourth’s MacromatiX’s solution helping the leading quick service businesses in the world? I am Fourth. Meet the Team That Develops the Leading Back-Office Solution for QSR. John Adams.

Cash Management 148

Cash Management Customer Service Customer Experience Sports 148

Rocket Fuel

NOVEMBER 6, 2024

The final quarter is traditionally a slower time for quick service restaurants (QSRs), but operators can use this time to streamline operations, align payroll practices, and enhance their culture. Alternatively, they might employ self-service portals so staff can access information when they are not at work.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Restaurant Engine

MARCH 26, 2025

How can your restaurant stand out in the middle of so much digital noise? Not only are you competing with chain restaurants and their massive advertising budgets, but youre also competing against local restaurants on social media platforms and with their own pay-per-click budgets. What is Hyperlocal Marketing?

Marketing 52

Marketing SEO Mobile Ordering Online Ordering 52

Bingage

NOVEMBER 27, 2020

Welcome readers As we know that situations are not good at all due to COVID, restaurants are open in many cities but with several restrictions. Restaurants across the country facing a severe loss of business due to the Covid-19 pandemic. Now how do you manage your staff during this difficult time? But how to do it??

Employee Relations 98

Employee Relations Food Safety Blog Hospitality 98

Squirrel Systems

JUNE 3, 2024

In the competitive landscape of the restaurant industry, staff retention has become a critical challenge. However, technological advancements in restaurant labor management and scheduling are proving to be game-changers in addressing this issue.

Technology 92

Technology Management Management Restaurant Law 92

Restaurant365

SEPTEMBER 10, 2021

You’re tracking deliveries, making the most of your food budget, and ensuring your staff is prepared to serve customers. Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Let’s dive into some helpful tips.

Inventory 138

Inventory Management Management Point of Sale 138

Sling

JANUARY 19, 2020

Without engaged employees, your team can suffer from poor performance, lack of motivation, and high turnover. Below are 30 employee engagement ideas you can use to make your employees more motivated and productive. Employee Engagement Defined. Put simply, employee engagement is vital for your business and its success.

Employee Relations 117

Employee Relations Leadership Hiring Training 117

Food Business

OCTOBER 20, 2017

Additionally you can use this two-way street to mutual advantage and engage with your younger staff to find out about new industry trends in real time. The overriding key to any healthy work environment is good communication, but that can be a broad directive to follow. Invite conversation with employees as often as possible.

Communication 100

Communication Brewery Employee Relations Small Business 100

Harbor Touch

MARCH 19, 2025

Running a restaurant is a demanding job. One day youre juggling staff schedules. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Lets get started and help your restaurant thrive any year.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

Running a restaurant is a demanding job. One day youre juggling staff schedules. Weve worked with countless restaurant pros whove faced these challenges head-on. Their stories inspire these 10 proven restaurant management tips and tricks for success. Lets get started and help your restaurant thrive any year.

Management 78

Management Management Seasonal Menu Cash Management 78

Restaurant365

SEPTEMBER 16, 2021

Staffing your restaurant with a great team is critical to success. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Overcoming restaurant hiring challenges requires thoughtful ideas and consistent effort.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

JUNE 22, 2021

As a restaurant owner or operator, keeping your food costs low is a continual challenge. Food cost is one of the largest expenses for your restaurant, and because it is a controllable cost, you can influence how it impacts your bottom line. The biggest factor in reducing food waste is how invested your store-level managers are.

Compost 88

Compost Food Waste Front of House 88