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Staying In Is Here to Stay. What Does that Mean for Restaurant Loyalty Programs? 

Modern Restaurant Management

Over the past year, many restaurants have reduced the stress of the system by having consumers order online, by phone or mobile app, while additionally offering curbside delivery at the nearest point of retail. Throughout 2021 and beyond, that answer will largely depend on how restaurants adjust their loyalty programs.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

You can send special offers to repeat diners, while promoting delivery options to those who have used your online ordering system. Use data from your POS system, online ordering platform, or loyalty program to divide your customers based on factors like their dining frequency, preferences, or location.

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7 Proven Ways To Increase Online Order Volume For Your Restaurant

ChowNow

Use Third-Party Apps as a Gateway to Direct Ordering Third-party delivery apps like Uber Eats, DoorDash, and Grubhub can help you reach new customers, but they come with a big downsidehigh commission fees that eat into your profits. To make the most of your rewards program, you need to share it with your target audience.

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Restaurant Marketing Ideas to Turn Customers into Regulars

ChowNow

In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. Start a restaurant loyalty program. To entice your customers to come back, offer them access to a restaurant loyalty program of your own. According to ChowNow Internal Data, diners with loyalty memberships order 2.5x

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What Consumers Want? A B2C Checklist

Modern Restaurant Management

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

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Ditching the Marketplace: Getting Diners to Use Your Restaurant Ordering System

ChowNow

For restaurant owners, using third-party delivery apps like DoorDash, UberEats, Grubhub, and Postmates can seem like a necessary evil. Even those with their own restaurant ordering system may list their restaurant on one or more delivery apps to tap into large user bases and strong brand recognition.

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CHEFS: BUILD A TEAM – KEEP A TEAM

Culinary Cues

It might be as simple as calling everyone off their station for 15 seconds to taste a sauce reduction, or see a delivery of fresh whole fish, or have line cooks during a short lull in activity spend 5 minutes helping a dishwasher get through an onslaught of dirty dishes. YES- PAY THEM FAIRLY AND CREATE A BENEFIT PROGRAM. BUILD PRIDE.