7 Shifts

MAY 31, 2024

You got into this business because of your passion for food and hospitality. Email marketing tools Email marketing is one of the best ways to connect with your diners, welcome your new guests, and spread the word about exclusive promotions and discounts as a reward to your loyal customers.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

JANUARY 22, 2020

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. Statistics show that 96 percent of consumers from across the globe say that customer service plays a critical factor in choosing a brand they’ll be loyal to. Self-Service Tech.

Customer Service 219

Customer Service 2020 Social Media Mobile Ordering 219

Hot Schedules

SEPTEMBER 14, 2020

Manage Increasing COVID-19 Cleaning Costs in Hospitality. How mobile applications can support change management and control costs. Manage the materials cost. Many hotel brands are offering optional housekeeping services, based on the idea that guest preference will be to not have personnel enter their room after check-in.

Hospitality 78

Hospitality Management Management Employee Relations 78

Culinary Cues

MARCH 26, 2022

Develop your standards, teach your standards, execute your standards, measure your standards, and solicit feedback on how those standards sit with customers, vendors, and staff. Social media is very inexpensive, but someone needs to effectively manage it every day and every way. Service is off.” [] NOT ESTABLISHING STANDARDS.

Cash Management 369

Cash Management Social Media Restaurant Law Communication 369

Squirrel Systems

MARCH 8, 2024

This blog post will explore the current state of robotics in restaurants, examine its benefits and challenges, and speculate on how this technology might evolve. Companies like Miso Robotics have developed robotic arms, such as “Flippy,” which can cook burgers, fry chicken, and manage various other cooking tasks.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Culinary Cues

JANUARY 11, 2022

People who enter the restaurant business are typically individuals with a number of experiences working in other restaurants in positions from entry level to management. Those people who choose to become successful restaurateurs must have a strong background in finance and financial management. www.harvestamericacues.com BLOG.

Customer Experience 371

Customer Experience Café Training Hospitality 371

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. In reality, hospitality marketing is essential for the success of all businesses that provide goods and services to the general public. What Is Hospitality Marketing? Why Is Hospitality Marketing Important?

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

Modern Restaurant Management

JUNE 10, 2020

Every industry has been impacted in some manner, including the hospitality industry. A pandemic of this magnitude may not have been something they considered when they wrote their crisis management plan. Does your hotel spend a large portion of its budget marketing a facility or service that cannot be used at the moment?

Hospitality 166

Hospitality Marketing SEO Social Media 166

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. Trends are no longer limited to the cuisines on offer or the style of service. Customers have feelings, opinions and are savvy when it comes to choosing where to spend their money. Service Excellence at every price point. The Customer 19.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

7 Shifts

SEPTEMBER 10, 2021

It articulates what you do for customers, employees, and owners (your goals) and clarifies what you offer a specific market segment (your strategy). They describe what you do for customers, employees, and owners (your goals) and clarify what you offer for a specific market segment (your strategy). The result? Achievable.

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Culinary Cues

SEPTEMBER 15, 2022

Budgeting, cost controls, smart purchasing, labor management, marketing, and the legal issues that surround a business are just as essential as a great plate of food. A restaurant cannot survive on attitude, service, and food alone – it must operate as a savvy business. Goes without saying. Walk through the operation as a guest would.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

Culinary Cues

AUGUST 21, 2023

Food was only surpassed by the breadth of wine lists and depth of distilled beverages, high priced art on the walls, enormously expensive glassware, Italian bone china plates, and custom sterling flatware. Managing the restaurant became so much more difficult than it was a generation before. Cope they did, at least some of them.

Back of House 393

Back of House Food Supply Government Dine-in 393

Future Food

AUGUST 29, 2019

Bavel, LA - Hospitality Design Award Finalist Image Via Bavel DTLA. WHEN IS HOSPITALITY NOT HOSPITALITY? We talk a lot about Hospitality here at Future Food, so it is interesting to note that what we think it means is not a universal definition. In the US, Hospitality means Hotels. Cracking the Language Barrier.

Hospitality 68

Hospitality Hotels Tourism Customer Service 68

Culinary Cues

MAY 18, 2020

As we continue to fight this pandemic that we still know so little about, and try to gradually open up the economy with a keen eye on public safety – it will be restaurants and other hospitality businesses that suffer the longest. Every Chef, Manager, or Owner must understand systems and controls.

White Paper 519

White Paper Certification Food Safety Food Supply 519

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. What is suggestive selling?

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

ChefMod

MARCH 16, 2024

In the dynamic world of hospitality, managing finances efficiently is not just an option; it’s a necessity. This is where ChefMod steps in, revolutionizing the way the hospitality industry manages its finances with its latest feature. Submitting invoices is a breeze with the ChefMod CrossDoc Gateway.

Management 52

Management Management Mobile Ordering Demo 52

7 Shifts

FEBRUARY 15, 2022

We started the Restaurant Growth Podcast in 2021 to provide a platform for the best and brightest minds in the restaurant and hospitality industry. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant.

Social Media 448

Social Media Hiring Website Management Hospitality 448

The Restaurant Group

APRIL 21, 2024

Running a restaurant, whether it’s a fine dining, quick service, bar, bistro, or cafe venue, involves a gamut of essential activities. With over 30 years of real-world experience in the restaurant and hospitality consultancy business, we are sought after by operators and investors who want to maximize their ROI and growth.

Food Supply 78

Food Supply Fine Dining Seasonal Menu Equipment 78

Typsy

OCTOBER 8, 2019

Hospitality is a customer service-oriented industry. While your team should have innate instincts about how to serve guests, they’ll need rigorous hospitality industry training to ensure that they adhere to your hotel or restaurant’s high standards.

Training 119

Training Hospitality Hotels Customer Service 119

Future Food

AUGUST 16, 2021

Forward Thinking Food and Hospitality Culture to Drive FIFO worker Retention. Future Food have been working with multinational companies in the remote mining and resources sector over the past three years to improve the working life of their FIFO employees through modernised food and hospitality standards. Image via Coastlive.

Hospitality 78

Hospitality Food Catering Article 78

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Succeed as a Restaurant Employee: Top Qualities : Learn how to succeed as a restaurant employee and set your hospitality career up for growth and success. Daily Restaurant Management Course.

FOH 195

FOH BOH Social Media Fine Dining 195

Typsy

MARCH 28, 2022

What is the first thought that comes to mind when talking about an aggressive customer? The stereotype of a privileged person who demands proper service, screaming and shouting; without concern for the hospitality staff serving them.

Hospitality 88

Hospitality Customer Service Customer Experience Blog 88

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. Revel in the advice and perspective of hospitality leaders anywhere and anytime! Hospitality Hangout. The Garnish by Toast.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Clover - Restaurants

MAY 21, 2024

They’ll fill bar seats that other customers may find less desirable, quietly relax or have a friendly chat with the bartender, and happily consent to upsells, as they’re often paying with a company per diem. And remember: Always use a professional tone and appropriate spelling and grammar when replying to customers. Business travelers?

Travel 52

Travel Tourism Social Media Website Management 52

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families.

Food 144

Food Café Customer Service Communication 144

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Culinary Cues

MAY 21, 2023

We have already replaced counter staff in quick service restaurants, cashiers with self-checkout kiosks in grocery stores, and grab and go concepts where a guest never need interact with an employee – so why not continue on this path? What happens to the concept of ‘hospitality’ that pulled us into the business to begin with.

Technology 339

Technology Social Media Back of House Front of House 339

The Restaurant Group

JUNE 5, 2024

With TRG’s specialized consulting services , you can give your new restaurant the best chance of becoming a profitable venture. Here are some popular concepts you can use as inspiration: Fast food (quick-service restaurants) like McDonalds or Burger King. They offer table service and a relaxed unpretentious ambiance.

License 136

License Food Truck Fine Dining Fast Casual 136

Hot Schedules

NOVEMBER 20, 2019

Spark 2019: Re-Imagining Hospitality for the Restaurant Industry. Profit margins are slim, quality control becomes a concern, and app users typically don’t discern between the delivery service and the restaurant in the event of a bad experience. . Delivery is about speed. It’s about who can get there the fastest,” Valade said.

2019 103

2019 Hospitality Employee Relations Leadership 103

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. Corporate Hospitality and Dining Imagine effortlessly handling a surge of orders while maintaining top-tier product quality; ConnectSmart® Kitchen makes this a reality.

Social Media 52

Social Media Demo Food Customer Service 52

Culinary Cues

AUGUST 28, 2020

Remember all of those exciting things that you did to draw customers in when business was great? HOSPITALITY FIRST. It seems that far too many restaurants when faced with the extraordinary challenges of the day are relegating their operations to utilitarian delivery of product and service. Become obsessed with communication!

Social Media 438

Social Media Communication Loyalty Program Training 438

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

PathSpot

SEPTEMBER 21, 2023

Ensure Compliance with Revolutionary Technology Managing food safety in a global food business requires strict adherence to industry guidelines like HACCP, BRC, IFS, and the Global Food Safety Initiative (GFSI). However, global food businesses encounter unique challenges when managing food safety across various countries and their criteria.

Food Safety 52

Food Safety Management Management Audits 52

Culinary Cues

SEPTEMBER 20, 2020

Getting that dish just right, controlling costs, managing inventory, meeting budgetary goals, topping yesterdays customer count, clearing the rail of tickets without any re-fires, a complement from customers, top ratings on Trip Advisor or Yelp, or a positive local restaurant review can all be viewed as a competitive opportunity.

Fine Dining 412

Fine Dining Coaching Dine-in Café 412

Future Food

APRIL 17, 2019

Positioning Your Shopping Centre’s Food & Hospitality For The Future. FOOD, HOSPITALITY, ENTERTAINMENT & BEAUTIFUL SPACES! As Shopping centres are changing rapidly, food and hospitality is central to the business case, physical environments are crucial in creating the Centre’s Point of Difference (P.O.D.).

Hospitality 92

Hospitality Food Entertainment Retail 92

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. What is suggestive selling?

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 397

Design Social Media Mobile Ordering Online Ordering 397