Culinary Cues

DECEMBER 17, 2020

Already living on the edge – smaller farms cannot withstand this loss of business volume. [] Fisherman: The end consumer’s love of fish cannot sustain a fisherman’s need to catch and sell a quantity of product to offset their expenses. These restaurants rely on linen companies for this service as they rent all of the above.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 45

Customer Experience Customer Service Consumer Goods Point of Sale 45

Izettle

MARCH 28, 2019

The customer is king! The customer is always right! The customer is yeah, yeah, we get it! It’s no secret how important customers are to a growing business. But have you ever thought about how you could better connect with your customers? How could it improve customer satisfaction?

Customer Experience 40

Customer Experience Customer Service Consumer Goods Point of Sale 40

The Restaurant Group

JUNE 25, 2022

This blog post will outline some of the most critical factors you must consider before opening a new restaurant. The right location can help attract customers, while the wrong location can make generating buzz and building a solid clientele more challenging. So, if you’re considering starting a restaurant, read on!

2013 78

2013 Advertising Food Supply Insurance 78

OneDine

JULY 26, 2024

These issues are reshaping the landscape of the food service industry, compelling businesses to seek innovative solutions to stay competitive. The Impact of Rising Labor Costs and Scarcity The food service industry has always been labor-intensive, but recent economic shifts have exacerbated the strain on restaurant owners.

Technology 52

Technology Front of House Customer Service Inventory 52

Perfect Daily Grind

JUNE 21, 2020

Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. According to UK-based consumer intelligence firm Brandwatch, one of the biggest challenges for the food and beverage industry is staying up to date with consumers’ wants and needs. But quality isn’t enough to win you customers.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Future Food

NOVEMBER 30, 2021

But while the congratulations, back slapping and commiserations are shared around – who is actually looking after the customer? It is a serious question as to what has been the best outcome this year for commercial catering and depending on your perspective – customer, competitor or winning/losing caterer the answer is not crystal clear.

Catering 146

Catering 2022 Customer Experience Customer Service 146

The Restaurant Group

NOVEMBER 8, 2021

That said, restaurants mainly had to stay abreast of changing food and beverage trends. Instead of eating out, the entire world shifted to take-away and food deliveries, making it necessary for restaurants to adjust their capacity to cater to this growing consumer segment [ 1 ]. 3 Focus on Hyperlocal and Sustainability.

2022 78

2022 Food Supply Innovation Sustainability 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Apicbase

JANUARY 4, 2023

To manage their costs and increase efficiency, more and more food service companies are working with an inventory management system for F&B. By combining a GPO with top-notch inventory management software, restaurants can save costs , improve efficiency , and increase customer satisfaction. Let’s get started!

Inventory 52

Inventory Customer Service Food Supply Food Order 52

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. "Cox Media has been very supportive to us during this difficult time. . "In

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JULY 20, 2021

The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart. Physical service is still valued. But as restrictions ease, many guests want to return to physical service.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Cheetah

MAY 2, 2022

We’ve talked about fermentation and salt in our last two blog posts… are you catching on to the theme? With customer demand and sustainability at the forefront, we’re not only talking about ways to add complex flavors to your meat and produce, but how to preserve them as well. Reading Time: 8 minutes.

Sustainability 78

Sustainability Food Truck Waste Food Supply 78

Future Food

MAY 5, 2020

Very few hospitality businesses will be able to genuinely pick up where they left off and many will not return but for those that remain, now is the time to stay positive and maximise planning to reengage with employees, suppliers and customers searching for the silver lining to the challenges that we face.

Hospitality 88

Hospitality Point of Sale Customer Service Customer Experience 88

KaTom

MAY 13, 2020

The landscape of the restaurant industry is constantly changing, but increased customer demand for delivery has ushered in operational changes and new business models. A ghost kitchen is a commercial foodservice operation serving customers primarily through delivery. Everything You Need to Know About Ghost Kitchens.

Front of House 64

Front of House Back of House Customer Service Food Supply 64

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.)

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Restaurant365

OCTOBER 23, 2019

Cost of Goods Sold (COGS) is the combined costs of food and beverage ingredients that were sold at your restaurant over a certain period of time. COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). Comparing Prime Cost.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

MBB Hospitality

NOVEMBER 13, 2018

Check out these restaurant consulting tips for the DIY restaurant owner or manager: The customer is always right. In any customer-facing business, the adage “the customer is always right” is the mantra that every staff member has to live by. Are their food allergy concerns not being addressed properly?

Management 40

Management Management Social Media Cash Management 40

Cheetah

SEPTEMBER 6, 2019

Tapping into a $1 Billion Food Truck Market Food trucks have been around forever, but only in recent years has this business really taken off. Whether its a food cart, concession trailer, or food truck, these kitchens on wheels are popping up everywhere. But it’s not all fun and games.

Food Truck 60

Food Truck Food Restaurant Law Seasonal Menu 60

Cheetah

SEPTEMBER 6, 2019

Tapping into a $1 Billion Food Truck Market Food trucks have been around forever, but only in recent years has this business really taken off. Whether its a food cart, concession trailer, or food truck, these kitchens on wheels are popping up everywhere. But it’s not all fun and games.

Food Truck 60

Food Truck Food Restaurant Law Seasonal Menu 60

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH Food Safety FOH Equipment 368

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. While tired of cooking chicken, Americans aren’t sick of ordering in chicken.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

Mobile Ordering 150

Mobile Ordering Online Ordering Food Order Hospitality 150

Black Box Intelligence

DECEMBER 2, 2021

For example, off-premise sales are associated with lower food quality. Getting the pricing, menu, and logistics right so your customers feel like they’re getting their money’s worth can be tricky. For full-service restaurants, it was a lifesaver, since they didn’t have the drive-thru or to-go setups that limited-service tends to have.

Delivery 82

Delivery Operations Customer Service Food Order 82

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. By regularly tracking his inventory and procurement metrics, Fabio was able to reduce his kitchens’ food costs by 18%.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

OCTOBER 31, 2019

They also analyzed how their national menu trends compared to the menus of their James Beard award-winning customers. Rakuten Ready unveiled a benchmark study enlisting secret shoppers to evaluate the Order for Pickup customer experience and wait times at 25 top quick-service restaurant, retail and grocery brands across the U.S.

2019 138

2019 Mobile Ordering Online Ordering Customer Experience 138

EATER

JULY 6, 2022

Located on a working farm that was once part of a sprawling Rockefeller estate, the restaurant is a beacon of the sustainable food movement. The Stone Barns Center for Food and Agriculture, a nonprofit regenerative farm and educational center, opened in 2004 on the site of a former dairy farm.

Compost 135

Compost Front of House 2014 Back of House 135

The Restaurant Times

APRIL 27, 2022

Do you know how much food waste Americans generate every year? billion tons of food are wasted annually, the US is the highest contributor with nearly 80 billion pounds of discarded food. It comes to be around 40% of the county’s food supply and equates to per capita food wastage of close to 250 pounds a year.

Waste 52

Waste License Recycling Customer Service 52

EATER

JULY 22, 2021

Now, as they forge a sustainable path beyond the pandemic, one of them is ready to double down, and the other is ready to walk away. Even before the pandemic, restaurants were in a precarious position, squeezed between ever-increasing rents, food costs, and payrolls. Chef Russell Jackson was tired. Tom McGovern. It keeps me going.”.

Fine Dining 122

Fine Dining Back of House Dine-in Front of House 122

Black Box Intelligence

NOVEMBER 1, 2021

Dive deeper into the state of the quick service segment with our newest research: How Quick Service is Outpacing the Restaurant Industry in Sales & Traffic. Full-Service: Service Guest Sentiment Improved in Q3. Full-Service: Service Guest Sentiment Improved in Q3. Click here for the free download. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84