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AI-Powered Fraud: How Image Generation Threatens Restaurants

Modern Restaurant Management

ChatGPT’s generated image capabilities are particularly concerning for the food & beverage industry because abusers may try to complain about poor service or food quality using fake receipts to get freebies, gift cards or comped meals. How should operators better inform themselves about AI concerns for their business?

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How AI Is Revolutionizing Restaurant Compliance

Modern Restaurant Management

But maintaining compliance is about more than reducing legal risk and the subsequent costs: it’s crucial to creating a better experience for both employees and customers. To promote a good employee experience as well as a healthy bottom line, compliance must be more accurate and efficient.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

With so many people leaving the industry, restaurants stepped up—raising wages, creating new opportunities, and doubling down on the employee experience. Much of that confidence comes from focusing on stronger employee benefits—like mental health support—and rising wages.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. The lowest ratings are related to the digital experience, which also shows the most deterioration. America’s Best in Beverage : HTeaO The beverage-focused concept with the strongest growth and most unique, exciting drinks.

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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “Convenience stores have evolved from their gas-fueled beginnings to become true food and beverage destinations,” said Billy Roberts, food & beverage economist with CoBank.

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Restaurant Accounting Tips Made Simple: Expert Ways to Boost Profits in 2025

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This also includes payroll taxes and employee benefits. First, employees who work for more than 40 hours weekly have a statutory entitlement to overtime rates for every extra hour worked. It includes all the cost incurred on food and beverage, payroll, taxes, and benefits). This amount does not include your COGS.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

Even with these enhancements in service quality, consumers still value having a real employee on the other end providing services. Customers can also scan QR codes to go directly into the Grubhub marketplace, which streamlines location and drop-off information at checkout. SMBs turn to AI to help with employee management strategies.