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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

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The Increasing Threat of Fake IDs Around Independence Day

Modern Restaurant Management

With the right combination of technology and training, hospitality operators can protect themselves while also remaining compliant, even on one of the busiest nights of the year. AI is raising the bar for fake ID detection Artificial intelligence and easy accessibility online have altered fake IDs into highly convincing, scannable documents.

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Training Shift Leads To Think Like Operators — Not Just Managers on Duty

Modern Restaurant Management

You can use five minutes before service to talk about what happened yesterday, why your labor ran hot, or how the bar team crushed upsells. That’s where scenario training comes in. Create moments in training when your leads have to wrestle with these choices. Daily huddles are a great opportunity to build this muscle.

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Best Practices for Holiday Security in Restaurants and Bars

Goliath Consulting

The holiday season brings bustling crowds, higher sales, and festive celebrations, making it a prime time for restaurants and bars. Train employees to identify phishing attempts and maintain PCI compliance to safeguard customer data and ensure secure payment processing. Verify schedules and restrict access to authorized personnel only.

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14 Bar Manager Interview Questions to Hire the Perfect Fit for Your Venue

7 Shifts

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?

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Why Training is the Key to Accurate Messaging About Gluten-Free Foodservice

Modern Restaurant Management

Training your staff in best practices for serving gluten-free dishes is one of the best proactive measures you can take to avoid such conflicts, as well as to demonstrate your commitment to ensuring the safety of gluten-free diners. How do you prevent cross-contact in your salad bar? If so, what are they?

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Managing Bar Supply Chain During the Covid-19 Pandemic

Goliath Consulting

Every bar manager experiences recurring nightmares of that one delivery day. The cases of product continue piling up and floor management responsibilities are preventing the bar manager from vigilantly checking in each order. Does the bar just 86 top shelf tequila for the weekend? Start with the basics of operating a bar.

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