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In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.
The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct onlineordering ? If youre looking for restaurant promotion ideas, youre in the right place.
Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. In this article: How do you handle inventory management to keep the bar always adequately stocked?
Why did you want to open a marketing firm with a bar/restaurant/hospitality niche and what is the significance of the name Embark? I was on my own at a young age, and working in restaurants, hotels, and bars gave me the financial independence I needed to survive and eventually thrive. The service industry truly saved my life.
Two-thirds of Gen Z and Millennials admit to spending more time online than they’d like, driving a desire for balance between online and in-person connections. Now is the time for restaurant brands to ask: Are we merging human insight with technology to craft meaningful customer journeys?
. | Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
Customers on average will order more menu items, resulting in a larger bill for the restaurant and a larger tip for the employee. Problem: Excessive mingling This is a prevalent issue in restaurants, especially ones that offer full bar service. A “totally satisfied” customer contributes 2.6
A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue.
“Onlineordering, whether through our own app or third party providers, continues to grow by leaps and bounds. To further promote the social aspect, we’re also building bars towards the front of our new builds, rather than “old-school” counters placed in the back. The bars can seat up to 18 people.
per share for the onlineordering and payment company just four years after Olo went public. Onlineordering provider Olo has reached an agreement with the investment firm Thoma Bravo to take the company private at a valuation of $2 billion, the companies said on Thursday. By Jonathan Maze on Jul. Photo courtesy of Olo.
If you have a bar, bartenders who are trained in specific drink preparation techniques and bar management will deliver faster and more consistent service, which enhances the overall customer experience. With online training, restaurant operators can guarantee that all staff receive consistent, high-quality instruction.
From loyalty retention to order accuracy to app reviews, cross-functional collaboration is what transforms guest expectations into business outcomes. When someone places an onlineorder, tracks delivery or modifies an app-based pickup, they are still seeking a sense of hospitality.
23 – Barbecue by Jim Source: Barbecue by Jim Bar-B-Q by Jim in Tupelo, Mississippi, has been serving wood-smoked meats since 1995 using traditional Southern barbecue methods. Bar-B-Q by Jim focuses on consistent quality and simple preparation, keeping the menu clear and rooted in traditional Southern barbecue styles. #22
From managing reservations at the host stand or firing orders straight to the kitchen from table side, tablets are changing the way restaurants run. Its going to get dropped, splashed with sauce, and maybe knocked off the bar by a customers pursethats just part of the deal. Each with its own notifications, dings, and order screens.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Lacking pre-authorization and bar tabs.
While bars sell alcoholic drinks, a high-margin menu item, crafting a profitable bar menu is paramount. Through menu engineering and reporting from your bar POS system , you can determine what's selling and what's not. Here are some tried-and-true moneymakers for your bar menu. Pizza Pizza is a crowd-pleaser.
By combining various tools like ordering, payments, and management systems into one cohesive platform, restaurants can enhance efficiency, reduce errors, and create a more seamless experience for both staff and guests. It processes orders and payments while tracking sales data. These ensure that the kitchen is always well-prepared.
In cities like New York, you’ll find eateries that mirror the bistro’s casual sophistication, while Tokyo’s intimate wine bars reflect a similar ethos of warmth and simplicity. Tech-savvy tools: Online reservations and ordering streamline service for busy guests.
However, the industry has renewed optimism, driven by the adoption of digital and mobile ordering, menu creativity and heightened expectations around AI. Similarly, 59 percent of respondents believe mobile apps that offer easy onlineordering will have the greatest impact on operations over that same time period.
When you send consistent, thoughtful updates, you build a direct relationship with your most valuable customersthe people most likely to leave positive online reviews, tell their friends about your restaurant, and keep coming back for more. Share simple recipes of guest-favorite appetizers, a signature cocktail, or even a dessert.
This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6
. | Courtesy of Sabine Caf Rich Fox of Sabine in Seattle says leaning more casual has helped his bottom line A version of this post originally appeared on May 28, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.
If your site is clunky, hard to navigate, or missing basic features like a prominent onlineordering button, your potential customer will bounce because diners have little to no tolerance for friction or confusion when theyre looking for food. 77% of diners visit a restaurants website before they dine in or order takeout or delivery.
The tool from the East Coast vegan chain — a digital take on a split-flap mechanical display that appears on its website and in the chain’s ordering app — estimates the amounts of water, land, CO2, and oil saved by eating vegan burgers. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating.
And unlike the bar you pick up at grocery store checkout, these boxes of chocolates are always a celebration. You cant select individual flavors when you order to ship online, but trust, they wont disappoint. Topogato Eater SF once called Topotgato San Franciscos most audacious online chocolate shop.
Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant. I think smart, AI-enabled platforms will turn data into intelligence around visit frequency, ordering, traffic patterns and more.
One pro we know tested a cook with a plate this order challenge under a timer. Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Onlineordering speeds up takeout with fewer mix-ups.
It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. As cook Luz Sanguna finishes preparing an order of huevos rancheros, she says the induction cooktop is “much better,” because it cooks more quickly and “doesn’t burn.” “I
According to a Gallup poll, guests only look at your menu for 109 seconds before ordering. –Johnny, Tinys & The Bar Upstairs Number of items sold To determine the popularity of menu items, we have to look at your product mix or PMIX—a report that shows sales data for each item over a set period. Low profitability.
Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. This can encourage current customers to stay longer and also attract new ones looking to hop between bars and restaurants during the break.
27 – Bunyan’s Bar-B-Q Source: Bunyan’s Bar-B-Q Bunyan’s Bar-B-Q in Florence, Alabama has been serving up classic Southern barbecue since 1972. With a solid reputation and high ratings online, Hog Wild BBQ has become one of the most trusted barbecue places along Alabama’s Gulf Coast. #23
The list is based on online reviews, local opinions, and overall popularity across the state. 23 – Nick’s Bar-B-Q & Catfish Source: Nick’s Bar-B-Q & Catfish Nick’s Bar-B-Q & Catfish in Carlisle has been serving barbecue and Southern-style meals since 1972.
Whether you’re connecting loyalty programs, onlineordering, or inventory tools, open APIs make it possible to tailor your POS to match your exact operational needs. Customers can orderonline as a guest or create a profile, then order the food through their preferred delivery platform, pay, and anticipate delivery.
This discussion will provide a roadmap for mastering the art of accounting in the world of restaurants and bars. Key Takeaways Understanding hospitality accounting is crucial for efficiency, profitability, and making informed business decisions in restaurants and bars. But, why is this so crucial to your business’s success?
Customer Insights : Track orders, dietary preferences, and trends. These systems track customer behavior, such as how often they order and their specific preferences. For example, a POS system might notice that a customer frequently orders gluten-free meals or likes spicy dishes. Here’s how to make it happen.
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. 23, 2025 Facebook Twitter LinkedIn Ancient grains like spelt/farro, quinoa, and sorghum have received a lot of culinary buzz in recent years.
Is it more foot traffic, increased onlineorders, or heightened brand awareness? How to Track Your Campaigns Success Watch for More OnlineOrders or Visits Monitor your sales and reservation numbers during and after the campaign to gauge impact. Clear goals will guide your strategy.
27 – Eli’s Bar-B-Que Source: Eli’s Bar-B-Que Eli’s Bar-B-Que in Dunedin is a small, family-owned BBQ stand that has earned loyal fans through its simple setup and focus on flavor. With its no-frills charm and focus on quality, Eli’s Bar-B-Que stands out as one of Florida’s most respected BBQ spots. #26
This includes ringing up sales, tracking, and ordering. A typical POS system is broken down into several different components, such as those relating to the keyboards, bar code scanners, small printers, touch-screen monitors and cash drawers. Fixing technical SEO issues can help customers discover and order them online more easily.
From streamlining orders to managing inventory and staff, these systems provide the tools restaurant owners need to stay competitive in 2025 and beyond. Improved Efficiency: Faster order processing, reduced errors, and better table turnover. Automatic Updates: No manual updates or downtime – systems update seamlessly.
Restaurant & Bar Inventory in 3 Easy Steps 1. Automated Order Management Lavu automates order processes with features like dual pricing and kitchen display integration. Dual pricing lets restaurants set different rates for in-house dining and delivery orders while keeping inventory in sync.
It’s easy to assume that a single diner is not going to bring as much revenue (or tips) to the table, but solo diners also have great flexibility in what they choose to order and the pace at which they dine.
Optimizing the Bar Program with Digital Tools Beverages, especially alcoholic ones, offer some of the highest profit margins in the restaurant industry. Introduce wine pairings or tasting events with online booking options. Creating customizable prix fixe menus for groups with easy onlineordering.
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