Modern Restaurant Management

MARCH 24, 2023

When staff are unable to answer basic questions about your gluten-free menu, or ask inappropriate questions of guests who inquire about gluten-free options, consumers may have doubts about your ability to ensure their safety or prepare a dish that meets their dietary needs. The first step is to clearly identify any gluten-free dishes.

Training 179

Training Front of House Kitchen Safety Allergens 179

EATER

MAY 12, 2022

The menu at Ticonderoga Club in Atlanta | Sasso & Co. But a handful of restaurants are changing that by presenting customers with visually thoughtful illustrated menus that are more than worthy of their place on the dining room table. The menu cover at Manhatta in New York City. “I Cocktail bars like Death & Co.,

Menu 97

Menu Seasonal Menu Back of House Customer Experience 97

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Restaurant Clicks

NOVEMBER 5, 2021

Olive Garden is continually adding to its menu, creating new twists on old classics, and at the same time maintaining crowd favorites like their signature breadsticks, house salad, and the Tour of Italy sampler. We’ve done plenty of taste testing and have details about eleven of the best Olive Garden menu items listed below.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. Profit Estimation.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

EATER

FEBRUARY 14, 2024

She spoke to Eater about researching vintage menus, the difficulties of making a soufflé that will last for hours under hot TV lights, and why the “ladies who lunch” lunched, especially when they were often consuming nothing more than a bite of frisée and a bottle of scotch. Did you reference Capote’s recipe? Guest, and Lee Radziwill.

Food 122

Food Back of House Airlines Reference 122

Modern Restaurant Management

APRIL 13, 2022

A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent. A fragmented supply chain is also increasing ingredient costs, leading restaurants to balance staff churn with a changing menu to keep revenue consistent.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Perfect Daily Grind

FEBRUARY 6, 2023

It’s believed that the origins of mazagran coffee date back to 1840. However, in order to know more about mazagran coffee, we first need to look back at its history. In Algeria, coffee is commonly referred to as “shadiliyye” – a moniker which is believed to come from Ali bin Omar al Shadhili. Read on for more of his insight.

Café 147

Café Back of House Beverage Article 147

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 145

Delivery Front of House Back of House Mobile Ordering 145

Bottleneck Management

DECEMBER 7, 2020

” Secret Sauce launches as a delivery-only barbecue concept, operating out of existing City Works and Old Town Pour House kitchens around the country, and will evolve to offer pick-up and catering options in the near future. Bottleneck Expands with Secret Sauce Barbecue. Hot Link Queso Dip. Crispy Fried Chicken Wings. Place Your Order.

Online Ordering 131

Online Ordering Back of House Catering Food Supply 131

7 Shifts

DECEMBER 27, 2019

Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks. The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. With the labor shortage and supply disruptions in the background, it’s no wonder that some diners are quick to get frustrated with slow service or missing menu items. This type of behavior is troubling, to say the least.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Goliath Consulting

JUNE 30, 2020

According to Toby Malbec, Managing Director of ConStrata Technology Consulting featured in Hospitality Tech Magazine, higher level of protection and assurance of safety measures are necessary to alleviate customers of their health concerns and persuade them back to dining in (6). Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

Embrace the Suck

APRIL 26, 2020

It’s not until they’re almost gone that they wake up and try to get things back under control. A hammer on the table doesn’t build a house on its own. In fact, the bars and restaurants that fail to capitalize on their data will find themselves in hot water. What the Hell is a KPI? Why Do You Need to Track Them?

Cash Management 435

Cash Management Point of Sale Inventory Bar 435

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Deliverect

AUGUST 31, 2020

Start off simple: streamline your menu. The first thing you should consider is streamlining your delivery menu. Also, though it sounds obvious, don’t forget to consider transportability when revizing your menu. In the current climate, data is one of the strongest tools a restaurateur has in their arsenal.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

Dine-in 111

Dine-in Front of House Back of House Fine Dining 111

EATER

OCTOBER 3, 2023

I was constantly excusing myself that year, or pretending to understand references, or swallowing dumb questions, or smiling at the joke that I, an American, couldn’t pronounce my own name. Minutes later, a second hallmate — they were all English boys — entered, paled, and backed out stammering, ceding the kitchen to me.

2010 124

2010 Back of House White Paper Dine-in 124

7 Shifts

SEPTEMBER 10, 2021

They provide insights into business strategy, guide business decisions, and are a reminder of why you started. If mission statements are that important, you'd think more restaurateurs would spend time creating theirs. Unfortunately, not all restaurateurs recognize the value of a well-thought-through mission statement. The result? The good news?

Fast Casual 370

Fast Casual Customer Service Customer Experience Back of House 370

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. It houses incredible art studios and galleries in converted warehouses along the river, as well as a variety of unique restaurants, spots to enjoy live music, and parks. Let’s explore the best bars in Greenpoint, Brooklyn. Best Bars in Greenpoint.

Bar 110

Bar Brewery Back of House Front of House 110

Restaurant Clicks

OCTOBER 29, 2021

Some feature a full Japanese menu, with teppanyaki, hibachi, and teriyaki preparations. Others prefer to build their concoctions in the privacy of a back kitchen. When I got back from a guided kayak tour recently, I was hungry. Over the past decade well more than a dozen sushi restaurants and bars have opened. Meshiagare!

Online Ordering 124

Online Ordering Back of House Food Order Reservations 124

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Open for Business

MAY 19, 2023

Quick links Branded cover Table of contents Concept Sample menu Service Management team Design Target market Location Market overview Marketing and publicity Specialists and consultants Business structure Financials 1. Incorporate your logo and mock up a formatted menu design (tap a designer for help if needed). Credit: Getty Images 3.

Fine Dining 147

Fine Dining Front of House Design Document 147

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house. It’s a restaurant technology topic restaurant owners should all understand.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Restaurant Clicks

DECEMBER 15, 2021

A beautiful and scenic city, Colorado Springs – also referred to as Little London – provides an exquisite backdrop to any vacation or local activity. Surrounded by nature and various wildlife, the city is a place many choose to go back to time and time again. However, the menu doesn’t remain the same every day.

Back of House 112

Back of House Reservations Front of House Website Management 112

7 Shifts

NOVEMBER 18, 2022

Passing part of this cost directly to tipping customers allows restaurants to retain more capital; it makes it easier to keep menu prices lower, hire additional staff , enable investments in your team, and expand your business. Tip credits are just another part of tipping that make restaurant employee compensation complex. Table of Contents.

Cash Management 195

Cash Management Restaurant Law Back of House Customer Service 195

Restaurant Clicks

OCTOBER 5, 2021

Guard and Grace Shanahan’s Steakhouse Elway’s Buckhorn Exchange Urban Farmer Quality Italian Del Frisco’s Grille Bastien’s Restaurant Ruth’s Chris Steak House Columbine Steak House & Lounge LoHi SteakBar The Capital Grille Denver 801 Chophouse EDGE Restaurant & Bar Fogo de Chão Brazilian Steakhouse Citizen Rail STK Steakhouse.

Fine Dining 127

Fine Dining Reservations Seasonal Menu Back of House 127

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. When your customers want to know if they can still get your delicious menu items through takeout and delivery service even if they can no longer dine in, the first place they’ll check is your website.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Restaurant Clicks

SEPTEMBER 7, 2021

Save this article and refer back to it next time you don’t know where to eat. Knoxville, Tennessee is a college town with a surprisingly rich community dedicated to music, outdoor recreation, art, and cuisine. Over the last decade, Knoxville has come to life with culture, culinary diversity, and unique dining options.

Fine Dining 147

Fine Dining Online Ordering Seasonal Menu Back of House 147

Modern Restaurant Management

MARCH 18, 2020

Back in the day, ranchers branded cattle to identify each animal. For restaurants, it’s a chance to cement your culinary philosophy into a system of thinking that informs kitchen techniques, front of house behavior, interior design, social media presence and more. We refer to this friction as tension.

Marketing 164

Marketing Front of House Back of House Design 164

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. After moving to New York, I started noticing cottage cheese on the menu at diners and delis.

Back of House 89

Back of House Front of House Advertising Take-out 89

7 Shifts

APRIL 1, 2020

Many restaurants in the United States and Canada have already had to shut down or reduce their operations to off-site dining only in order to support social distancing measures. If you are experiencing feelings of hopelessness, panic, or isolation anxiety during these difficult times, know that you are not alone.

Social Media 366

Social Media Outdoor Download Take-out 366

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. Review menu items and strip away the slow movers.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

The Restaurant Times

FEBRUARY 22, 2022

Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. However, we are living in exciting times with new opportunities emerging out of utter chaos. It’s no longer about waste and environmental damage.

2022 98

2022 Front of House Cash Management Online Ordering 98