7 Shifts

MARCH 25, 2022

They had streamlined menus, more digital presence than their full-service counterparts, and dining rooms weren't an integral part of the fast casual experience. Coming out of 2020, few restaurant types were better prepared for the new normal than quick service and fast casual. Table of Contents. QSR Sales are trending upwards.

Fast Casual 370

Fast Casual Casual Front of House Point of Sale 370

Modern Restaurant Management

FEBRUARY 8, 2024

A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day. Ensure they are Experts Not all cleaners are created equal.

Specials 185

Specials Operations Hiring Front of House 185

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 398

Point of Sale Back of House Document Download 398

7 Shifts

OCTOBER 12, 2022

Full-service restaurant, fine dining. There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Servers, sometimes other FOH staff. Incentivizes servers. Even tip splitting. All eligible staff.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

Touch Bistro

SEPTEMBER 10, 2021

In this guide to writing a restaurant server job description, we’ll cover: A basic overview of the server role A restaurant server job description sample A few key tips for hiring a star lineup of servers. Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. Job Description.

Hiring 97

Hiring Front of House Fine Dining Customer Service 97

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Culinary Cues

MARCH 21, 2022

In the dining room, the same attention to organization must be prevalent. From first-in, first-out in the walk-in cooler to how you fold side towels and where your knives are placed – it is organization that allows a kitchen to run efficiently and keeps the mood and pace of the restaurant in sync.

Front of House 357

Front of House Back of House Point of Sale Food Order 357

7 Shifts

DECEMBER 16, 2021

Notable increases in shifts schedules for Back of House Manager (125%) , Dish/Prep (117%), Cook (111%) and notably, Driver (85%) are indicative of the shift towards off-premise dining brought upon by the pandemic. For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working.

Front of House 195

Front of House Back of House 2019 Employee Relations 195

Culinary Cues

SEPTEMBER 15, 2022

Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Unfortunately, dining out and finding the right place to work is oftentimes a wishful roll of the dice. Ironically, there is always room to be great and there is plenty of room to be mediocre. I wonder why this is the case.

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

Restaurant365

MARCH 12, 2021

Sweet Lou’s , a northern Idaho favorite known as “a family place,” has two locations — Sweet Lou’s Restaurant and Bar in Ponderay and Sweet Lou’s Restaurant and Tap House in downtown Coeur d’Alene. The owners, Chad and Meggie Foust, created Sweet Lou’s so that the entire family can enjoy the dining experience.

Hiring 78

Hiring Demo Communication Back of House 78

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc.,

Front of House 228

Front of House Loyalty Program Back of House Training 228

7 Shifts

SEPTEMBER 16, 2021

Switching from a fast-casual concept to fine dining can allow for a nice change of pace. If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Making the right restaurant hire is more important than ever.

Management 370

Management Management Document Hiring 370

7 Shifts

JANUARY 11, 2021

The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. With indoor dining closed as per Governor Cuomo until further notice, outdoor dining has become a staple of dining out in New York City.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

MARCH 31, 2023

Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. Because I don't wanna hire the wrong people. And what I've found is that once I have hired those people, I started to see the hourly team changed.”

Hiring 195

Hiring Front of House Back of House Document 195

Restaurant365

MAY 7, 2021

And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2 Employee retention and recruitment have long been a challenge in the restaurant industry.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Clover - Restaurants

JUNE 6, 2024

These employees are generally entrusted to mitigate customer complaints, create shift schedules, handle cash drawers and bank deposits, help employees navigate interpersonal conflicts, and even hire employees on behalf of ownership. But you can use your list to prioritize your hires and measure your future progress.

Leadership 52

Leadership Front of House Back of House Cash Management 52

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Prior to the pandemic, restaurant jobs – especially those back-of house – have seen high turnover rates. fewer employees in the front-of-house and 6.2 Across the U.S.,

2023 172

2023 Front of House Back of House 2022 172

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Are you opening a restaurant in 2020? Congrats! ?? And good luck. It’s going to be the ride of your life. Training before opening.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

7 Shifts

FEBRUARY 26, 2021

Yet it's better for your bottom line when you don't have to kick a percentage back to a vendor. Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. This part of the job is arguably the most multi-faceted.

Management 398

Management Management Kitchen Safety Front of House 398

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. Restaurants where their mission is a fundamental part of what they do.

Hiring 52

Hiring Front of House Back of House Food Supply 52

Culinary Cues

JANUARY 23, 2021

How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Modern Restaurant Management

JULY 13, 2020

While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. While states have opened back up and businesses are navigating their "new normal," they’re now facing an uptick in COVID-19 cases. The restaurant industry is no exception.

Food Safety 211

Food Safety Consumer Goods Customer Service Hiring 211

Restaurant Engine

FEBRUARY 24, 2021

Hiring good staff is integral to your overall customer dining experience. With more than two and a quarter million waitstaff in the United States, competition is fierce, and hiring just the right team members can be crucial to your restaurant’s success. In fact, without the right waitstaff, it won’t matter how good your food is.

Hiring 65

Hiring Website Management Customer Service Customer Experience 65

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. To get a receipt for your order, reply with Hi. What are AI and ML? Let’s Start With the Why.

Front of House 195

Front of House Mobile Ordering Loyalty Program Back of House 195

Modern Restaurant Management

MAY 20, 2021

The closure and restriction of dine-in operations has had a devastating impact on the industry. Restaurants that once employed full front of house operations, quickly turned into crews of kitchen and expeditor staff only, employing sometimes 25-50 percent of their original staff. "It's a feeding frenzy on hiring right now.

Technology 186

Technology Front of House Back of House Healthcare 186

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? Employee retention is the capacity of an organization to retain its staff. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 391

Menu Seasonal Menu Front of House Café 391

Marketing4Restaurants

MAY 23, 2022

Hiring for restaurants is the number 1 problem for so many restaurants around the world right now. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. Restaurants where their mission is a fundamental part of what they do.

2022 52

2022 Hiring Front of House Back of House 52

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 161

Management Management Coaching Front of House 161

Modern Restaurant Management

JUNE 2, 2022

But some, such as the popularity of technology enabled dining experiences, are staying strong. But, once you have the minimum requirements to satiate diners’ needs, what are the key offerings to keep them coming back for more? Set the Bar. Stay Connected. But these short-term savings come with long-term costs.

Mobile Ordering 177

Mobile Ordering Front of House Back of House Consumer Goods 177

Open for Business

SEPTEMBER 27, 2022

But it’s never a good idea to forge ahead with a restaurant kitchen or dining room design with no real floor plan. This blueprint functions as a map of the entire restaurant space, both back of house and front of house. DIY or hire a pro? Back of house. Front of house. Dining rooms.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78