EATER

DECEMBER 20, 2023

Martha Stewart’s Christmas was not just a book, of course. What can you say about a woman who makes not a gingerbread house but a gingerbread mansion?” Lille Allen/Eater If you build a gingerbread Baroque church, some people will take it personally Martha Stewart’s Christmas is, as they say in academia, a rich text.

Book 293

Book Back of House Entertainment 2003 293

Modern Restaurant Management

MARCH 23, 2020

As one way to help restaurants navigate this uncertain time, our team has created a short e-Book with marketing tips for restaurants. Another possible marketing technique is to create a special pre-fixed menu that appeals to both adults and children. Among the highlights: Pickup Incentives. Prompt Future Visits. Kids Eat Free.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

ChowNow

FEBRUARY 28, 2025

Leverage Automated Email Marketing ChowNows Automated Email Marketing helps your restaurant bring customers back and increase orders with minimal effort. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

ChowNow

JANUARY 23, 2025

You need ideas that will wow new customers and get the regulars excited to come back in. In-house promotions Leverage customers presence in-store by using flyers, table tents, A-frames, and mentions at the bottom of receipts. When its go-time, everyone should be cool, calm, and collectedthat includes both front and back of house.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. Let’s Start With the Why.

Front of House 528

Front of House Mobile Ordering Loyalty Program Back of House 528

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Let’s come back to Henry. Contactless Technology.

Technology 508

Technology Front of House Back of House Point of Sale 508

Culinary Cues

MAY 27, 2023

Dedicate the effort to make it special, make the time to allow everyone to sit down TOGETHER and break bread, talk, relax, and laugh together (front and back of the house). We need to embrace the good and understand the bad and the ugly. But we need to be cognizant of a primary reason for “being connected”.

Technology 418

Technology Front of House Social Media Back of House 418

EATER

APRIL 21, 2025

I have fond memories of these restaurants of my childhood their banquet seating and faded prints of Persepolis, our familys terrain, for birthdays, reunions and drawn-out evenings of indulging in conversation, dance, and scents of charcoaled meats over fire that took my dad, uncles, and aunts back to the streets of Tehran.

Back of House 255

Back of House Seasonal Menu 2000 Serving 255

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. My focus will soon be on whether staff members show up as scheduled, will deliveries be on time and what will they short me today, how many reservations on the book, and moving through the day – one plate at a time. Can’t make it in.”

Back of House 435

Back of House Hotels Front of House Book 435

ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity.

2025 195

2025 Marketing Email Marketing Operations 195

ChowNow

FEBRUARY 13, 2025

It puts you in control of your brand, helps customers find you online, and makes it easier for them to view your menu, book a table, or place an orderand thats just the beginning. 77% of diners look at a restaurants website before going out to eat or ordering takeout or delivery. Frustrating, right? A website, however, is entirely yours.

Social Media 195

Social Media Online Ordering SEO Email Marketing 195

EATER

FEBRUARY 18, 2025

hadynyah/Getty Images A local food expert provides the ideal culinary tour of Sri Lanka, from the islands palm tree-lined beaches to its rolling highland tea plantations Floating just below the southern tip of India, Sri Lanka is a stunningly verdant island cloaked in jungles. Travel around and youll be rewarded.

Hotels 260

Hotels Seasonal Menu Back of House Small Business 260

EATER

FEBRUARY 1, 2023

This book is not for them.” But, as The I Hate to Cook Book proved after it was published in 1960, a lot of women hated to cook. They weren’t plotting a revolution. They had always expected that this would be their lot in life. Everything in society and pop culture had told them so, and they’d never questioned it.

Book 261

Book Point of Sale Take-out Back of House 261

ChowNow

APRIL 11, 2025

Before you spend the money and roll out a dozen new tablets across your front of house and kitchen, its worth asking: Are these things actually built for the job? That means fewer errors, faster service, and no more wasted steps running back and forth to a POS terminal. Lets break down what to look for in a restaurant tablet.

Front of House 195

Front of House Allergens Online Ordering Back of House 195

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. At times, it's a civil war between your front-of-house and back-of-house teams. Table of Contents. Field questions.

Communication 430

Communication Management Management Front of House 430

7 Shifts

SEPTEMBER 10, 2021

Attempts have been made to eliminate tipping altogether, but many restaurants ended up reverting back to a traditional tipping system. It can even extend to the back of the house, so cooks, dishwashers, and porters can get tipped oit. Tipping practices are in constant conversation in the restaurant industry. Table of Contents.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

Culinary Cues

JUNE 29, 2024

This can be crazy, over-the-top efforts as describe in Guidara’s book, Unreasonable Hospitality (I encourage everyone to read it) or it might be simple, unexpected efforts that set you apart and create lasting memories. Is it possible to set the stage for these reactions? What would it take for guests to rave about dining in your restaurant?

Dine-in 345

Dine-in Customer Experience Back of House Customer Service 345

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

7 Shifts

OCTOBER 1, 2024

Knowing these customer experience factors can help you create a positive and welcoming environment that will keep guests coming back for more. These days, a restaurant's reputation is built on more than the taste of its food. They must also focus on creating memorable experiences for customers at every touchpoint.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

ChowNow

FEBRUARY 21, 2025

Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

7 Shifts

OCTOBER 10, 2019

Halloween Specials and Menu Ideas for Restaurants and Bars ????? New spooky food and drink specials Unique, Halloween-themed food and drink specials are one of the most common ways bars and restaurants can spookify their business. Here are a few ideas for Halloween restaurant specials to offer this holiday season.

Specials 231

Specials Bar Seasonal Menu Events 231

7 Shifts

APRIL 13, 2021

Canyons has also seen success in breaking down labor percentages into the back and front of the house to better understand where they may be overstaffed. This is usually 9% for the back of the house and 4% for the front, totally a target of 13%. They also opened a sister restaurant, Gameday Fresh Grill, also in Woodstock.

Front of House 370

Front of House Point of Sale Back of House Franchise 370

EATER

SEPTEMBER 9, 2024

Between now and December, cookbook publishers will churn out some 100 new titles in service of promoting better living through eating. Turn on your stoves!” they seem to shout. Haul out those baking pans! Prepare to spend many hours contemplating the abyss of your Dutch oven!”

2024 352

2024 Book Influencer Take-out 352

EATER

NOVEMBER 29, 2021

Shared lodging like bed and breakfasts, boarding houses, and room rentals are falling out of favor, replaced by contactless, host-less vacation rentals. I, however, came back with boiled eggs. But at what cost? They weren’t packed away in the cargo hold; they were plastered in my memory.

Back of House 284

Back of House Travel Website Management Hotels 284

EATER

FEBRUARY 14, 2025

If weeknights are for riffing, Sunday nights are our time to go by the book, giving us a chance to test out our ample cookbook collection. We went to restaurants sometimes, we cooked together other times. But date nights happened sporadically, and we didnt call them that, if we called them anything at all.

Back of House 163

Back of House Take-out Specials Reservations 163

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Table of Contents. Skills for Your Resume.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

FEBRUARY 5, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. It’s a necessity for building a modern and future-proof restaurant. That’s where a cloud-based inventory management system comes in. But that was the 90s.

Social Media 370

Social Media Front of House Back of House Point of Sale 370

7 Shifts

SEPTEMBER 20, 2021

After that, the most popular back-office technologies were accounting software (52%, up from 31% in 2018) and payroll software (50%, up from 28% in 2018), according to a study from Toast. Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Culinary Cues

MAY 16, 2022

But then, on occasion, there are those nights when you and your teammates are in a special place, a place that is hard to describe unless you have been there – you are in the zone. The reservation book was full for tonight – more than 200 recorded and no room for walk-ins. Your dictionary. Sabrina worked the sauté station.

Café 439

Café Front of House Point of Sale Back of House 439

EATER

SEPTEMBER 29, 2023

In the decades that have followed, places like Alloy (decorative cherry blossoms, pink walls), Model Milk (airy, multilevel dining areas), and Sukiyaki House (sushi counter displaying seafood flown in from Japan) — which offer experiences devoid of steak and ornate dark wood — have continued to change what diners expect of fine dining.

Back of House 318

Back of House Fine Dining 2011 Dine-in 318

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Culinary Cues

MARCH 21, 2020

Cooking is an adventure – now you have the time. [] MAKE ALL OF YOUR MEALS SPECIAL. Set the table, serve your dinner in courses, allow enough time to truly enjoy each meal, talk about food and family traditions that surround it – this is the time to truly embrace all the healing power of a meal. [] READ A BOOK.

Back of House 446

Back of House Book Communication Entertainment 446

Modern Restaurant Management

JUNE 12, 2024

Balancing operational and guest needs involves adopting technology that makes back-end processes more efficient and improves the front-end customer experience. The report, which surveyed 127 restaurant executives across the U.S. The report, which surveyed 127 restaurant executives across the U.S.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.

Back of House 284

Back of House Tourism Hotels Vineyard 284

Modern Restaurant Management

MAY 2, 2023

Is your restaurant clean — both in the front and back of the house? Your food special for the week is Chicken Cacciatore, but you’ve run out of chicken. Your food special for the week is Chicken Cacciatore, but you’ve run out of chicken. For instance, is food being handled and stored properly?

Audits 282

Audits Point of Sale Document Food Safety 282

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window.

Marketing 418

Marketing 2020 SEO Loyalty Program 418