Modern Restaurant Management

FEBRUARY 4, 2025

A lack of preparation can lead to hefty fines, operational disruptions, and even criminal charges. Restaurants struggling to operate because workers, afraid of being detained, have quit or failed to show up for shifts. Having a clear action plan can help reduce panic and ensure operations continue smoothly.

Audits 83

Audits Restaurant Law Document 2025 83

Modern Restaurant Management

MAY 23, 2025

unclear user permissions, irregular password auditing) Reliance on default settings (e.g., In conjunction with thorough preventive measures such as vulnerability scanning and penetration testing , operators are already taking more effective steps to avoiding data leakage. easily-guessed phrases) Inappropriate security standards (e.g.,

Operations 221

Operations Online Ordering POS Retail 221

Modern Restaurant Management

OCTOBER 7, 2021

However, in the process of resuming and continuing restaurant operations, operators need to take steps to lower the risk of infection among employees and customers and prevent the spread of COVID-19. Kitchen operations. Employees can better understand their tasks and responsibilities with structured restaurant operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

ChowNow

MAY 9, 2025

These include: Food Costs Labor Costs Occupancy Costs Operating Costs Marketing and Promotions Expenses Every successful restaurant owner knows that tracking these isnt just a bookkeeping exercise; its how you spot opportunities to save money, collect data for better decision making, and run more efficiently.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

MAY 2, 2023

An audit can also be a powerful tool that can help you improve the financial health and profitabilit y of your restaurant. How to Conduct a Successful Restaurant Audit First, take stock of the following areas of your restaurant business: Cleaning and Sanitation It’s difficult to overstate the importance of sanitation for restaurants.

Audits 282

Audits Point of Sale Document Food Safety 282

Modern Restaurant Management

NOVEMBER 16, 2021

Enter the cloud, which helps restaurant operators deliver services and make informed business decisions based on up-to-date data, right here, right now. This allows restaurant operators to know, for instance, what’s selling faster than hot cakes or which dishes are performing poorly. Time to Get Your Head in the Cloud.

Customer Experience 508

Customer Experience Operations Loyalty Program Front of House 508

ChowNow

MARCH 14, 2025

In this guide, youre going to learn: The key components of effective restaurant operations management Common challenges restaurant owners face (and how to solve them) Best practices to run a more efficient and profitable restaurant Lets explore what it takes to manage restaurant operations like a pro.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

SEPTEMBER 7, 2021

A : Contract overlaps and pricing have a lot of impact on restaurant operators and their business, especially for those without supply chain personnel or who are simply too busy to check or double check pricing contract structures. Here’s a deeper look at each: Constant Auditing of Invoices. Automate Contract Management.

Audits 584

Audits Food Supply Supplies Pricing 584

Modern Restaurant Management

AUGUST 29, 2022

Restaurant management and operations personnel are always on the search for proactive ways to increase operational efficiency and reduce waste while complying with local regulations. Transparency across operations allows corrective actions to take place before an incident occurs. Leveraging Digital Visibility.

Operations 473

Operations Food Safety Kitchen Safety Front of House 473

7 Shifts

NOVEMBER 15, 2024

Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. For example, they may hold regular team meetings to go over new policies or operational updates. A manager who encourages empathy and teamwork between the two sides guarantees smoother operations.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

AUGUST 25, 2021

Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. First Priority: Getting Smarter.

Ordering 493

Ordering Operations Sustainability Food Supply 493

Modern Restaurant Management

APRIL 28, 2025

Tips for restaurant HR leaders and operators to respond more effectively—without wasting time or losing money Years ago, when I was leading HR at Potbelly, I got hit with an unemployment claim from a former team member who had clearly quit. Operators and managers are the eyes and ears on the ground—they know what happened.

Document 340

Document Coaching Audits Training 340

Modern Restaurant Management

APRIL 14, 2025

To keep guests coming back, operators must provide a value proposition where convenience, quality, and personalization are all part of the equation. This highlights a key opportunity for operators to deepen loyalty by making programs more compelling. What should operators take away from the results? The good news?

Loyalty Program 332

Loyalty Program 2025 Mobile Ordering Fast Casual 332

Modern Restaurant Management

JUNE 6, 2022

For many brands, an annual audit was the norm, while employees may have focused on not "getting in trouble" or "getting a good score" rather than the creation of culture. Many operators relied on gut instinct, without a comprehensive view of their data to inform their decisions. The Demand for Transparency.

Audits 474

Audits Kitchen Safety Back of House Point of Sale 474

Modern Restaurant Management

DECEMBER 27, 2022

Restaurant operators should leverage digital tools to fight these serious – and simultaneous – threats to our food supply. Technology can boost business operations in a variety of ways. In the coming year, operators should rely on restaurant technology (ResTech) to help them: 1. million tons of grain.

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

MARCH 6, 2023

By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits. When these procedures are regularly followed, QSRs have the ability to automate additional operational processes, improving employee productivity and ultimately better serving customers.

Audits 469

Audits Kitchen Safety Mobile Ordering Customer Experience 469

Modern Restaurant Management

AUGUST 27, 2024

Operating a restaurant is not easy. Restaurants, like other cash-intensive businesses, are a frequently targeted for audits by the IRS. By keeping accurate and complete records, you can reduce the length and pain of an audit. Recordkeeping and tax deadlines may seem like a low priority item that can be pushed off to another day.

Audits 470

Audits Cash Management Point of Sale Document 470

Modern Restaurant Management

JANUARY 27, 2022

Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff. Audit differently. As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. billion by 2027.

Kitchen Safety 530

Kitchen Safety Food Safety Audits Food 530

Modern Restaurant Management

DECEMBER 7, 2020

Fortunately, loosened restrictions have allowed most restaurants to welcome dinner back, although in many cases they are still operating at reduced capacity and with such caveats as shortened menus, face coverings when not seated, and social distancing. However, as customers return, restaurant operators face a slew of new challenges.

Customer Experience 395

Customer Experience Audits Franchising Franchise 395

Modern Restaurant Management

OCTOBER 25, 2024

It takes commitment alongside some investment in specific areas of operations. Training Staff It does no good to look at waste reduction strategies for your restaurant’s operations if your staff doesn’t have a similar commitment to the concept. You’re unlikely to eliminate all your sources of overuse immediately.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

AUGUST 12, 2024

Restaurants are integrating AI in many facets of their operations to gain a competitive advantage. While there are a host of compelling use cases for AI in the restaurant industry, many restaurant operators today are leveraging AI to transform back-of-house operations.

Audits 449

Audits Back of House Employee Relations SEO 449

Modern Restaurant Management

MAY 27, 2025

Yet many restaurant operators remain underprepared when it comes to integrating legal and insurance considerations into their cybersecurity response plans. Because a cyber incident requires coordinated action, being prepared also means de-siloing operations among IT, operations, legal, and finance departments.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

MARCH 2, 2023

Whether you own or operate a bar, restaurant, hotel, resort, casino, or sports venue, your ability to control costs and deliver a satisfying CX depends on many factors. For consumer-facing services and experience providers, the lack of a cohesive, thoughtful payments strategy can exacerbate their CX challenges and operating costs.

Operations 410

Operations Loyalty Program Mobile Ordering Consumer Goods 410

Modern Restaurant Management

FEBRUARY 29, 2024

Sweetgreen implemented tech solutions to improve their operations, boost sustainability , and personalize customers’ experiences. In fact, when restaurants adopt tech solutions, it can significantly improve every aspect of their business operations. For instance, technology can help restaurants: Optimize operations.

Food Safety 489

Food Safety Kitchen Safety Food Supply Audits 489

Modern Restaurant Management

SEPTEMBER 9, 2020

Ironically, now that restaurants must implement stringent new safety protocols and ensure compliance, it’s become difficult to secure third-party audits due to COVID-related travel restrictions and limits to interpersonal interactions. You can update any policy or operational change instantly, making everything clear and more efficient.

Management 474

Management Management Food Safety Audits 474

Modern Restaurant Management

MAY 14, 2021

Donation, composting, and organic recycling are all available options to restaurant operators attempting to reduce the amount of food scraps entering their solid waste bins. Before implementing any food diversion efforts, it’s helpful to know where the operation currently stands in regard to food waste. It’s a win-win.

Waste 527

Waste Compost Recycling Food 527

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Certification, a credential bestowed by the non-profit organization B Labs, is a way for businesses to address those concerns and more as they undertake an in-depth auditing process, and come out with a seal of authenticity around their sustainability and social responsibility claims and a branding kit to help promote it.

Certification 221

Certification Fast Casual Government Front of House 221

Modern Restaurant Management

JUNE 19, 2025

Overall, automating the recall process can cut recall times in half (or more), resulting in labor and operational cost savings up to 90%. To incorporate automation into your restaurant: Audit your current recall process and identify where manual tasks create bottlenecks. Collaboration.

Management 221

Management Management Food Safety Food Supply 221

Modern Restaurant Management

SEPTEMBER 5, 2024

Quick Service Meets Compliance QSRs face significant challenges in maintaining high levels of food safety, with 28% of QSR operators citing food safety as their top challenge. Keeping Costs Low In the constant search to cut costs wherever possible, budget management is essential to the operation of quick service chains.

Operations 221

Operations Food Safety Audits Customer Service 221

Modern Restaurant Management

AUGUST 16, 2024

The landscape of food safety is ever evolving with advancements in digital technology and new tools opening the door to a new era of higher operational efficiency and regulatory compliance.

Food Safety 472

Food Safety Catering Food Food Supply 472

Modern Restaurant Management

JULY 30, 2020

COVID-19 has forced restaurant owners and operators to turn their operational strategies on a dime. For operators that don’t already have an existing space designated for outdoor dining, this is a challenge. Auditing Lots for Damage and Quickly Conducting Repairs.

Outdoor 526

Outdoor Audits Seating Dine-in 526

Modern Restaurant Management

MARCH 20, 2020

With every online order, millions of customers are entrusting restaurant owner/operators with their most essential information. However, thanks to the explosion of online ordering, owner/operators are left managing massive data sets — without any experience in doing so.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. Technology acquisitions will drive consolidation, which coincides with demand from operators. The immediate 2022 labor crunch has been extremely painful for operators.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

SEPTEMBER 8, 2023

By leveraging AI technologies and other digital tools, food businesses can strengthen their food safety practices and improve overall operational efficiency. Regular evaluations, internal audits, and performance reviews should be conducted to assess everyone’s adherence to food safety protocols.

Food Safety 520

Food Safety Allergens Food Audits 520

EATER

OCTOBER 15, 2024

It’s a great tool for our overall success,” said Emily Lyall, operations manager at the Lafayette Public House , a coffee, bar, and kitchen. Independent restaurants can get help through utility energy audit and equipment rebate programs—if their state has them. Not all California restaurateurs agree. We’re very open to induction.

Compost 284

Compost Food Equipment Waste 284

Modern Restaurant Management

JANUARY 15, 2025

Auditing monthly merchant statements can take weeks or even months to complete. Artificial Intelligence (AI) auditing technology can help restaurant owners read and understand their monthly processing statements within minutes instead of days. That’s time many busy restaurateurs just don’t have to spare.

Audits 221

Audits Restaurant Law 2024 Customer Experience 221

Modern Restaurant Management

JULY 20, 2023

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

Technology 419

Technology Audits Franchising Franchise 419