ChowNow

MARCH 21, 2025

Do orders get lost in the shuffle between different platforms? If managing food delivery feels more like a headache than a revenue stream, youre not alone. With 52% of consumers saying that ordering out is essential to their lifestyle, every restaurant that wants to stay competitive must offer delivery.

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Delivery Operations Food Online Ordering 195

Culinary Cues

JANUARY 13, 2025

The chef may have developed the dish and given it that first charge of life, but that work of art on the plate was the collective effort of great purchasing, solid prep work during the day, and accomplished line cooks who are able to consistently prepare and present superb food while juggling multiple orders at once.

Coaching 442

Coaching Sports Presentation Seasonal Menu 442

Modern Restaurant Management

NOVEMBER 5, 2024

In this article, I’ll share those tips so you can hire people who will excel in the role and not only fill it. She felt confident enough to order and appreciated my effort to address her needs.” I immediately checked the order status and found it had been overlooked. As the manager, I listened to his concerns.

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Hiring Leadership Customer Service Customer Experience 419

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Who makes the magic happen? Cashiers, cooks, and other QSR crew members.

Food 475

Food Food Safety Front of House Fast Casual 475

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

FEBRUARY 7, 2025

Many restaurant operators have misconceptions about average order volume (AOV) and how it works, making statements like: I need more customers to make more money. In this article, youll learn simple, practical strategies to make it happenno awkward upselling or overcomplicated tactics required. Try a server game like Perfect Order.

Ordering 349

Ordering Online Ordering Loyalty Program Customer Experience 349

Culinary Cues

MAY 12, 2025

A growing number of chefs are shifting their attention to independent operations that focus on foods with wider appeal that need a commitment to excellence. This was, after all, a peasant food, but now is in a class all to its own from utility to high cuisine. Everybody loves food that you can hold in your hands.

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Fine Dining Seasonal Menu Front of House White Paper 348

Restaurant Business

JUNE 24, 2025

Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. Photo: Shutterstock.

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Leadership Food Fast Casual 2025 232

Modern Restaurant Management

OCTOBER 7, 2024

In almost every conversation I have with other industry professionals, someone will say “before COVID… ” or “since COVID… ” As a matter of fact, in many of my articles I make the same comparison. Controlling food waste is a hot topic in the industry as well. This is a trend I hope will go away.

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2025 Loyalty Program Waste Compost 475

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. Real menu engineering efforts are grounded in hard numbers: data, food cost percentage, and how much profit each dish actually brings in, so you know exactly what to promote, rework, or cut.

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Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

SEPTEMBER 25, 2020

Kyle Gorlie opened his Vet Chef food truck in 2016. But Gorlie’s plans don’t stop with the food truck. In fact, a restaurant was his initial plan after graduating from culinary school until he started planning and realized a food truck was a better choice. Why Is a Food Truck a Smart First Step?

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Food Truck Food Food Safety Point of Sale 445

ChowNow

JUNE 12, 2025

It’s the foundation of knowing your actual food cost. When done correctly, dish costing helps you control food costs, reduce food waste, and price items in a way that supports your restaurant’s financial health without alienating guests. Accuracy matters, especially when food prices fluctuate.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

ChowNow

FEBRUARY 28, 2025

Are you doing all the right thingsserving amazing food, delivering top-notch service, crafting perfectly balanced drinksbut the tables still arent filling up like they should? The problem isnt your food or serviceits visibility and customer engagementand were going to help you fix that. Upload high-quality photos.

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2025 Email Marketing Social Media Loyalty Program 195

Culinary Cues

JUNE 22, 2020

Every chef has experienced it and as a result he or she will relate to the content of this article. There are times, possibly many times, when you question your own skill – whether in cooking or presenting food, or even with the operation of a kitchen. All in all – I can do the job.

Food 474

Food Presentation Café Leadership 474

7 Shifts

APRIL 9, 2020

Whether you have been offering delivery and takeout for years, or have had to make a recent pivot during the COVID-19 pandemic, it is important to know which food travels best for delivery—and how to change up your menu to stay profitable while dine-in isn't an option. You just ordered a burger, a side of fries, and a drink.

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Travel Delivery Food Food Order 370

ChowNow

JUNE 12, 2025

And no, increasing restaurant sales doesn’t mean turning your restaurant staff into pushy upsellers trying to squeeze a few extra dollars out of every order. Create Limited-Time Offers That Drive Action Limited-time offers (LTOs) give potential customers a reason to order now, not later.

Loyalty Program 195

Loyalty Program Social Media Online Ordering Email Marketing 195

Restaurant Business

JUNE 20, 2025

But customers were asking for it, so it came up with a solution that allows it to offer delivery on its website with orders picked up curbside by Uber drivers. Consumers want to go out and spend their hard-earned money, and we think we’re taking some wallet share from fast food and fast casual.” Sign up here.

Delivery 232

Delivery Fast Casual Leadership Point of Sale 232

ChowNow

APRIL 15, 2025

In this article, youll learn: The most important restaurant KPIs for restaurant profitability, efficiency, and growth How to calculate and benchmark major KPIs using simple formulas Practical tips for tracking KPIs without getting overwhelmed Lets start by breaking down what KPIs are, and why they require your attention.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Culinary Cues

NOVEMBER 2, 2024

The last orders were in the pass and the line team was breaking down their mise en place and beginning to strip and clean their stations. Some forty years of tying on an apron, polishing shoes, sharpening knives, and stressing about everything from the quality of produce arriving the next day to some quirky challenges with food cost.

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Coaching Take-out Food Order Inventory 409

ChowNow

FEBRUARY 28, 2025

In this guide, youll learn how to use ChowNow tools along with a handful of other effective strategies to increase order volume, boost your current customer traffic, and grow your overall sales. Email marketing is one of the most effective ways to stay top-of-mind with customers and remind them its time to order again from your restaurant.

Ordering 195

Ordering Email Marketing Social Media Online Ordering 195

Modern Restaurant Management

JULY 13, 2020

Rising food costs, nearing 10 percent. Most restaurants have a server based POS system that does not allow for easy access to a customer’s past orders. Worse, paper menus don’t give you the ability to change things on the fly when food items run out. Food drink combinations. Weather based food recommendations.

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Customer Experience Food Safety Food Supply Technology 596

Culinary Cues

APRIL 10, 2025

I often reflect back on that first job at 15 years old as a dishwasher in a Buffalo, New York diner and shake my head when I contemplate the opportunities that came my way, the people I have met and with whom I have worked, the places I have been, all that I continue to learn, and the life that a career in food has offered.

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Travel 2025 Blog Food Order 350

7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. Another way to get local backlinks is from local news articles, food bloggers, or restaurant directories to boost your visibility in search results. Make sure to add high-quality photos of your food, interior, and staff.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Food Costs: How to calculate the cost of each dish Lets start with the basics: how much does it actually cost you to make each item on your menu? Set prices too low, and youre leaving money on the table.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

MARCH 14, 2025

Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.

Operations 195

Operations Management Management Front of House 195

ChowNow

MARCH 20, 2025

A single missteplike a delayed order or a system glitchcan throw off an entire shift. Whether theyre grabbing takeout, dining in, or ordering delivery, diners dont have patience for long waits or clunky systems. The easier it is for customers to place orders and receive their food, the smoother operations run. The result?

Operations 195

Operations Online Ordering Customer Service Mobile Ordering 195

ChowNow

FEBRUARY 21, 2025

Increasing your restaurants online order volume doesnt have to feel like an impossible task. In this guide, well walk through seven practical ways to boost your restaurants online order volume. Optimize Your Website and Online Ordering Experience If your restaurants website isnt easy to use, youre probably losing out on online orders.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore. Green Restaurant and Slow Food were others we considered. But it was the pivots in the pandemic that pointed us toward B.

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Certification Fast Casual Front of House Government 221

ChowNow

MAY 30, 2025

The right promotion at the right time can reignite business, whether that means a packed dining room on a slow weekday or reconnecting with loyal customers who havent ordered in a while. Are you trying to increase your direct online ordering ? Rewarding customers for ordering direct creates long-term habits that boost your sales.

Ordering 195

Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

APRIL 20, 2022

The ancestors of the first semi-automatic machines to serve food and drink are still in use today, though instead of restaurants and bars, we see them in public spaces, perhaps small shops. This is what we discuss in this article. Order-Only Automats: Pros and Cons. What Are the Pitfalls of Order-Only Machines?

Mobile Ordering 539

Mobile Ordering Food Order Employee Relations Customer Service 539

Modern Restaurant Management

MARCH 11, 2022

Increased Emphasis on Online Ordering. This combination of pressures has brands doubling down on digital ordering – effectively reducing the labor cost of this process. Among mobile gamers, more than a third (35 percent) of them eat fast food at least once a week, and nearly a quarter (22 percent) eat it more frequently.

2022 522

2022 Marketing Fast Casual Mobile Ordering 522

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. They tell you how much money your restaurant keeps after paying for everything from food costs to labor expenses to utilities and rent. Keep them too low, and youre losing your net profit margin every time someone orders.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? It is the central nervous system of your restaurants operations, and most of the tools we cover in this article will need to integrate with your POS (point-of-sale) system. Are labor costs too high?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MAY 9, 2025

This article explores their charm, global influence, and the key elements that fuel their success. They are top spots for the best food in France. Even rural cafés in distant locales have adopted the bistro blueprint: hearty food served in a welcoming space.

Fine Dining 221

Fine Dining Influencer Dine-in Innovation 221

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? How is inflation affecting food prices? How is inflation affecting food prices? Hiring is difficult, people expect to be paid more, and supply-chain disruptions are all contributing to food price inflation.

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Cash Management Food Supply Seasonal Menu Social Media 519