Culinary Cues

JANUARY 11, 2022

Successful restaurateurs are ones who understand the power of people marketing, of keeping the name of the restaurant in the public eye and communicating effectively with existing and potential customers. Those who are successful in the restaurant business live and breathe service and hospitality.

Customer Experience 371

Customer Experience Café Training Hospitality 371

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. What about mandatory service charges? Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. Expanding your place in the food service industry happens in one of two ways — developing a new restaurant concept or replicating an existing one.

Management 370

Management Management Document Hiring 370

Sling

NOVEMBER 19, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. When looking for new hires, your HR department can be a huge help and contribute to your recruitment strategies.

Recruiting 78

Recruiting Hiring Management Management 78

Sling

OCTOBER 30, 2020

It doesn’t matter if you’re searching for a food runner , waiter , barista , customer service rep , or some other position entirely, the happiness of your customers and team are at stake. When looking for new hires, your HR department can be a huge help and contribute to your recruitment strategies.

Recruiting 78

Recruiting Hiring Management Management 78

The Restaurant Times

FEBRUARY 18, 2022

To thrive in the restaurant business in the USA, you need to hire cooks and create a talented culinary team that can create exceptional cuisines. You might be wondering, how to hire a cook for rush hours, that too at night? You might be wondering, how to hire a cook for rush hours, that too at night? How To Hire Night Cooks?

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Modern Restaurant Management

FEBRUARY 16, 2022

You can't scroll news sites without seeing more articles about inflation, but was does it mean for restaurants? Restaurant owners need to work their hardest to prioritize staff retention, actively hire for open roles, and seek new technologies that help reduce costs and more effectively manage cash flow.

Cash Management 183

Cash Management Food Supply Seasonal Menu Social Media 183

The Food Corridor

MAY 12, 2021

TFC is a software as a service (SaaS) providing online booking, invoicing, payment processing, client compliance management, and billing all within a seamless, efficient platform. You will be working closely with the team as we grow, getting first-hand information from Customer Service, Sales, Product, and our users.

Hiring 76

Hiring Management Management Food 76

Modern Restaurant Management

DECEMBER 21, 2023

Restaurant and bar owners can mitigate these risks by hiring qualified professionals for installation, maintenance and cleaning service. This article is not a template. This article is not intended to give legal opinions or provide any kind of legal counsel. Invest in a drop safe.

2024 175

2024 Kitchen Safety Cash Management Insurance 175

Modern Restaurant Management

JULY 5, 2022

In my last article I discussed how robots will transform our industry in a big way, but that is a few years off. In this article I will discuss the strategies that I have implemented with my clients across the country. The first question is, how do I give the quality service that our guests expect? Quality Service Above All.

Seating 157

Seating Training Customer Service Point of Sale 157

Sling

JUNE 12, 2022

If you find your business suffering from understaffing, refocus your efforts on hiring the necessary staff to keep everything running smoothly. In this article, we’ll discuss: What is understaffing? For example, an understaffed sales team will have more customers to handle. 4) Loss of sales and customers. Not sure how?

Point of Sale 146

Point of Sale Hiring Website Management Customer Experience 146

Sling

NOVEMBER 23, 2023

In this article, we’ll discuss the three general stages of starting a business — learning, building, and working — and the specific steps within those stages that can help you get organized on the road to starting your own landscaping business. At first glance, learning how to start a landscaping business may seem like a daunting task.

Insurance 78

Insurance Equipment Customer Service Hiring 78

Next Restaurants

AUGUST 17, 2022

In fact, they’re often easy targets for cybercriminals as they provide relatively hassle-free access to confidential financial data of their customers. In today’s article, we will walk you through the best five security tips in restaurants. You want to make sure anyone you hire isn’t trying to steal from your guests (and you).

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. Another survey conducted by the NRA found that over the last ten years, the staff turnover rate for full-service restaurants has increased from 78% to 107%. Read on to find out what they had to say. So why is this issue worsening?

Café 188

Café Hospitality Training Customer Service 188

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. In this article, we discuss the most common restaurant positions so you’ll have a better idea of who you need to hire for your business.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The pandemic effectively accelerated trends in how restaurants interact with customers. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 193

Technology Loyalty Program Front of House Online Ordering 193

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! For example, if an employee isn't aware that they need to improve their customer service skills, then an evaluation form can be used to open a discussion about sharpening them. How to create a restaurant employee evaluation form.

Point of Sale 370

Point of Sale Download Communication Reference 370

Goliath Consulting

APRIL 28, 2020

Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. However, the main issue with these third-party services have been their exorbitant fees, often ranging from 25 to 30 percent of sales (4).

Delivery 107

Delivery Food Back of House Franchise 107

Open for Business

FEBRUARY 29, 2024

The information provided in this article does not, and is not intended to, constitute legal or financial advice; instead, all content is for general informational purposes only. Information in this article is presented “as-is” and may not constitute the most up-to-date information.

License 78

License Certification Kitchen Safety Food Safety 78

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Perhaps you may have to say no to hiring another employee while you focus on providing advanced training to your existing employees.

Retail 144

Retail Management Management Point of Sale 144

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. The only people who may participate in the tip pool are front-of-house employees who “perform, or assist in performing, personal service to patrons.”.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

Modern Restaurant Management

APRIL 11, 2022

A recent article in The New York Times cited a 5.7-percent This can include asking for recommendations or referrals for new hires, as well as checking in on the morale and mental health of the team. Alternatively, they might also consider adding a default minimum tip to customer checks.

Healthcare 198

Healthcare Cash Management Social Media Communication 198

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Average customer headcount. Customer Acquisition Costs.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Modern Restaurant Management

MARCH 10, 2022

customers or contractors of restaurants) contracted the illness at their property. but they have also improved customer safety through the minimization of “touch points” through digital menus and touch less payment/billing, which have become the standard at many restaurants around the globe.

Insurance 140

Insurance Food Safety Employee Relations Front of House 140

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Sling

NOVEMBER 16, 2021

In this article, the experts at Sling answer those questions to help you foster a sense of unity among your employees. For more insight into establishing guiding strategies for your business, take a few minutes to read these articles from the Sling blog: What Organizational Strategy is And Why Your Business Needs It. What Is Teamwork?

Small Business 174

Small Business Hiring Management Management 174

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. You may also like our article on career progression for specialty coffee baristas. Perfect Daily Grind Want to read more articles like this? Read on to find out what they had to say.

Education 187

Education Point of Sale Training Website Management 187

Sling

OCTOBER 7, 2023

In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. Take the time to learn as much about the cleaning industry as possible, including answers to questions like: Is there a need for cleaning services in your area? Your business will have to reimburse the customer for that item.

Insurance 78

Insurance Advertising Customer Service Website Management 78

Sling

MARCH 26, 2022

2) Find The Best Hires. The first step in boosting employee retention is hiring the right people. A huge part of the employee-retention equation is determining whether or not a potential hire fits in with your company culture. So don’t just hire a new team member one day and turn them loose to work the next day.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Social Hospitality

FEBRUARY 25, 2019

It’s vital to keep customers happy and provide a great experience to improve customer retention at your restaurant. Loyal customers stimulate regular revenue and often turn into brand advocates. When they recommend your business to friends and family, you can gain new customers, too.

Social Media 199

Social Media Customer Experience Customer Service Technology 199

Perfect Daily Grind

MARCH 15, 2023

You may also like our article on career progression for specialty coffee baristas. Schultz claimed that the company had no involvement, but some employees stated that Starbucks’ management team had filed to decertify, as well as hiring “anti-union” workers and lawyers to assist with their efforts. Read on to learn more. Enjoyed this?

Employee Relations 157

Employee Relations 2023 2022 2004 157

Sling

MAY 9, 2023

In this article, we discuss some of the best ways to improve your restaurant operations and introduce you to the tools that can help make that easier. If you leave it up to word-of-mouth, your new hires may miss out on essential practices, systems, and etiquette that are essential for your business. Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Cheetah

AUGUST 5, 2021

It will depend on the belief system in each community and how hard it is to hire under the current labor crisis. After such a devastating year, restaurants are reluctant to turn customers away. 4 Tips for Helping Customers Feel Safe. If you can offer outdoor seating or take-away, let the customer decide. .

Bar 148

Bar Guest Recovery Outdoor Seating 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? On the other hand, tipping has always been perceived as a discretionary means to incentivize good service.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Sling

MAY 25, 2021

In this article, the experts at Sling discuss some of the more common business goals and how to go about setting — and achieving — your own. We’ll discuss that concept a bit further in point one of the How To Set Your Own Business Goals section later on in this article. 3) Hire High-Potential Employees. 1) Cut Costs.

Small Business 78

Small Business Hiring Article Customer Service 78

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers? On the other hand, tipping has always been perceived as a discretionary means to incentivize good service.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. Commissary kitchen.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52