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Perkins and Huddle House aim for revivals with boba, smash burgers and drive-thrus

Restaurant Business

And, like the rest of family dining, they have been losing customers. When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. It still features the chain’s signature bakery case, where customers can buy pies, cookies and other treats.

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Forget coffee. Salad is rising as the next drive-thru concept

Restaurant Business

Every now and then, Greenlane customers might find the 6-foot, 6-inch person working the drive-thru window looks a lot like Tampa Bay Buccaneer tight end Rob Gronkowski. We like to surprise the customers, especially after we open a new location. All are company owned and there are no plans to franchise.

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Week in Review: Din Tai Fung’s jaw-dropping AUVs, Krispy Kreme exits Insomnia, Starbucks operations

Restaurant Business

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. She previously served as editor in chief of Winsight Grocery Business View All Articles by This Author Want breaking news at your fingertips? Starbucks’ latest gambit to improve operations?

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Coco Robotics raises $80M to scale up autonomous delivery fleet

Restaurant Business

The customer unlocks their food using a code in their delivery app. And customers don’t have to tip. View All Articles by This Author Want breaking news at your fingertips? The company integrates with DoorDash and Uber Eats, and restaurants can opt in to having Coco bots deliver orders placed through those apps. Sign up here.

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Bubbakoo's acquired by private-equity firm Thompson Street Capital Partners

Restaurant Business

Thompson Street managing partner Bob Dunn described the 130-unit Bubbakoo’s as an “innovative and compelling brand that resonate with a broad and growing customer base.” Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest. By Lisa Jennings on Jun. Sign up here.

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Avoid getting paused: Why it is critical to maintain the correct store hours in food delivery apps

Rocket Fuel

In just over four years, delivery service providers (DSPs) have evolved into vital revenue generators for nearly all QSR franchises. Neglecting it can result in lost sales, disgruntled drivers and customers you’ll never see again. According to a recent DoorDash report , 70% of U.S. What is buffer time? And you don’t have to.

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How Edge Computing Will Define the Future of Your Restaurant

Qu

Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency across industries. David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience. Employing 15.5