Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack.

Website Management 510

Website Management Retail Small Business Online Ordering 510

Culinary Cues

AUGUST 7, 2021

This is defined in articles from local newspapers to the New York Times, from industry magazines and websites to social media, and from industry blogs to podcasts by the dozens – everyone states the problem, points a finger, and portrays the issue as someone else’s doing. So, what might the cause be?

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. ” The TableUp guest retention platform empowers restaurants of all sizes to increase customer engagement and reward guests for their loyalty.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Culinary Cues

AUGUST 22, 2022

There were no sophisticated profit and loss statements or cash flow charts, no point-of-sale systems or computer analytics to pour over and make decisions by; these were not the type of operations that required that level of analysis. The chef never bought ingredients by the case, but rather what he or she needed to service their space.

Seating 474

Seating Front of House Back of House Cash Management 474

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. ” NCR wants to help its restaurant customers during this difficult time. restaurant employees financially impacted by the coronavirus crisis.

Employee Relations 517

Employee Relations Healthcare Online Ordering Customer Service 517

7 Shifts

AUGUST 18, 2024

This could be a good choice if you find a business that is already established and has a loyal customer base. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. This will give you a good idea of their product and service.

Bar 370

Bar License Email Marketing Customer Service 370

ChowNow

JULY 30, 2024

Running a restaurant is not just about great food and excellent service—it’s also about keeping a keen eye on your finances and performance metrics. Sales revenue reflects your restaurant’s ability to attract and serve customers, serving as a foundation for many other financial calculations.

Cash Management 195

Cash Management Point of Sale Inventory Loyalty Program 195

Culinary Cues

JULY 14, 2023

If you are opening a full-service, high-end restaurant then make sure that it is unbelievably great, a restaurant that becomes a destination, the type of operation that is a benchmark for everyone else, a place that gets people excited and leaves them scratching their head wondering: “how can any restaurant be that great?” People will notice.

Cash Management 400

Cash Management Uniforms Food Supply Café 400

7 Shifts

NOVEMBER 22, 2021

In this article, you'll learn how to get a business loan for your restaurant so you can make your dream of starting or growing your restaurant a reality. Customer Analysis : discuss the types of customers you will attract and serve. Starting a successful restaurant requires passion, hard work and persistence. Table of Contents.

Document 393

Document Small Business Cash Management Take-out 393

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Limited-service brands continue doing much better regarding sales growth year over year. Financial Trends Insights.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

7 Shifts

APRIL 3, 2020

Please note thought: this article is meant to provide information only and is not a substitute for any professional advice you may receive from an accountant, lawyer, HR, or other professional. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

Modern Restaurant Management

MARCH 25, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. There are flyers and social posts to promote takeout offerings, and signage to instruct customers on food pick-up policies. looks to flatten the curve.

Online Ordering 290

Online Ordering Insurance Mobile Ordering Website Management 290

Perfect Daily Grind

JUNE 1, 2025

You may also like our article on why roasters and coffee shops need to strategise menu pricing. Balancing price with quality Roasters everywhere now face the difficult decision of balancing price hikes with retaining customers. As consumers are paying more, coffee is increasingly perceived as a premium product,” he adds.

Point of Sale 79

Point of Sale Pricing Equipment Café 79

7 Shifts

OCTOBER 30, 2023

But restaurant owners, managers, and employees need to be aware of the labor laws and protections in place in the Sunshine State, like Florida’s unique approach to the minimum wage— which is steadily on the rise. 509.049 ) requires food safety training for every employee in food service. or after 11:00 p.m. and 7:00 p.m.

Restaurant Law 221

Restaurant Law Certification Food Safety Cash Management 221

7 Shifts

OCTOBER 20, 2022

In this article, we'll explain how tip pooling works in different states and what restaurant owners and operators can do to follow the laws. What about mandatory service charges? Disclaimer: The information in this article is general in nature and businesses should consider whether the information is appropriate to their needs.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

Lavu

MAY 5, 2025

From faster service to real-time inventory tracking, modern restaurants need more than just a cash registerthey need a system that adapts to their workflow. Here’s how: Manage orders seamlessly : Handle dine-in, takeout, and delivery orders without chaos. This often results in mistakes, delays, and unhappy customers.

POS 78

POS Operations Mobile Ordering Cash Management 78

7 Shifts

SEPTEMBER 28, 2020

Keep reading to learn: Server side work your FOH team should be doing Best practices for executing these side duties of a server How to build server side work into shifts 4 Server Side Work Duties to Add Alongside Primary Server Duties The most important server side work duties are cleaning, restocking, organizing, and managing safety.

FOH 195

FOH Management Management Cash Management 195

7 Shifts

DECEMBER 8, 2020

This article will arm you with ideas for restaurant employee contests. If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

SEPTEMBER 9, 2019

Disclaimer: The information contained in this article is general in nature and businesses should consider whether the information is appropriate to their needs. The only people who may participate in the tip pool are front-of-house employees who “perform, or assist in performing, personal service to patrons.”. Tip Credit.

Restaurant Law 283

Restaurant Law Cash Management Article Uniforms 283

EATER

JANUARY 28, 2022

per hour — the lowest legal cash wage in the U.S. The rest of her income came from tips, which could vary widely depending on the day of the week or the whim of the customer. Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Harbor Touch

MARCH 2, 2025

If you manage a restaurant or sling plates as a server, youve probably noticed tech creeping into every corner of the industry. The Internet of Things (IoT) isnt just a buzzword; its changing how restaurants run, from keeping customers happy to making life easier for you and your team. Thats AI at work. Thats no accident.

Communication 78

Communication Operations Back of House Inventory 78

Sling

APRIL 19, 2021

As a small business owner or manager, you need to speak the language of your industry. In this article, the experts at Sling will answer those questions and show you how to get control of your margin with some basic math. This is a common question many owners and managers ask in regard to accounting for their business.

Small Business 145

Small Business Cash Management Customer Service Inventory 145

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. times and 2.8

2019 323

2019 Compost Mobile Ordering Online Ordering 323

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Research to understand your customers.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. By making the consumer the key point of focus, your restaurant can not only survive but thrive in an industry where customer satisfaction and loyalty are keys to longevity. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 147

Dietary Restrictions Customer Experience Social Media Customer Service 147

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals. First, let’s define the POS system.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

Lavu

NOVEMBER 11, 2019

Not accepting cash eliminates the risk of thefts and reduces crime rates in general. The fifth time the Park Café & Coffee Bar in Baltimore, Maryland, was held up at gunpoint, the owner decided to remove the cause: cash. Hart is considering ways to accommodate customers without credit or debit cards.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

Rocket Fuel

NOVEMBER 13, 2024

In this article, we’ll take a look at what EWA is, why it’s important to your employees, and how restaurant owners can partner with experts to make EWA implementation relatively fast and simple. In fact, for one Wendy’s franchise , introducing EWA reduced cash-till theft by 80%. How much earned pay can the employee access?

Employee Relations 52

Employee Relations Front of House Back of House Franchise 52

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. That’s where we can help.

Retail 144

Retail Management Management Point of Sale 144

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. In this article, we look at how to tell if you should start catering. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? tweet this).

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

The Restaurant Times

SEPTEMBER 30, 2021

Restaurant operations, as we know them, are being totally upended by innovation and technology and when used correctly, restaurant management software is a sure-fire approach to assure a restaurant’s success. . Imagine the time and cost efficiencies you could get with a complete restaurant management system.

Management 98

Management Management Cash Management Front of House 98

Restaurant Engine

MAY 14, 2025

Celebrate your customers with loyalty programs and grow your retention rate. Even more compelling, Metrobi also found, Customers would increase their spending at a restaurant by 35% if it offered a compelling loyalty program. In this article, we look at why rewards matter and how to go about setting a program up.

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

Restaurant Clicks

SEPTEMBER 18, 2020

By managing to successfully run a food truck, you cut a lot of maintenance, utility, and wage expenses that come with owning a restaurant. Food trucks have become mini-restaurants with quality food and great service. Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept.

Food Truck 131

Food Truck Food License Social Media 131

BNG Point of Sale

SEPTEMBER 24, 2020

The truth is, point-of-sale systems have come a long way, so here’s a brief overview of all the ways they can help you manage your business. It is a cash register, processes credit cards, debit cards, checks, cash, and even Paypal and Venmo funds. What is a POS system? Using a point-of-sale system.

Point of Sale 98

Point of Sale Mobile Ordering Cash Management POS 98

BNG Point of Sale

JANUARY 19, 2021

Running a POS system for your business is a key way to speed up orders and improve customer service; this is a universal truth for both restaurants and bars alike. What Are The Benefits Of a Restaurant Management System? As a business, you still need a cash register, and every point-of-sale system will include one.

POS 98

POS Cash Management Mobile Ordering Point of Sale 98

The Restaurant Times

FEBRUARY 16, 2021

The restaurant technology trends mentioned in this article will help restaurants to stay competitive and be able to better align better with any unforeseen changes or upcoming trends in the year 2021. . From a cash flow point of view, it’s also more efficient. Customers can request bills on their mobiles, and also pay via digital apps.

Technology 98

Technology Mobile Ordering Online Ordering Cash Management 98

Perfect Daily Grind

AUGUST 1, 2019

Some customers don’t leave a tip unless the service is exemplary. To learn more about how much customers tip their barista, what motivates them to do so, and how much of a difference tips make to the barista, we asked for your input. Tipping as a Reward For Good Service. Credit: Ana Valencia. pour over, espresso).

Customer Service 128

Customer Service Café Customer Experience Small Business 128