Remove Airlines Remove Dine-in Remove Online Ordering
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Dynamic Pricing in Fast Food: Profit-Driver or Diner Turnoff?

Modern Restaurant Management

The Psychology of Pricing RMS conducted a behavioral study using eye-tracking technology with 260 UK and US participants to determine how customers make dining decisions if they suspect dynamic pricing. They were asked to place an order from an online restaurant.

Pricing 446
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Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

Modern Restaurant Management

The long-awaited joy of a bustling dining room has finally returned. Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. Fortunately, many other digitally disrupted industries offer key insights on how to navigate the shift.

Airlines 493
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Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka! Restaurant Group.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality: Restaurants

Amidst the current COVID-19 pandemic, there is a lot of negativity online and in the news. Hotel Trundle has done a fantastic job of staying positive with their online presence. JetBlue and United Airlines: Free Flights for Medical Volunteers. Hotel Trundle Shares Stories of Happiness.

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MRM Research Roundup: End-of-September 2020 Edition

Modern Restaurant Management

Rewards Network, together with American Airlines AAdvantage Dining and United Airlines MileagePlus Dining, surveyed their members to learn more about what they anticipate their dining habits will look like over the next few months. Some highlights inlcude: Consumers' projected dining out frequency.

2020 474
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MRM Research Roundup: Mid-August 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 493
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COVID-19 Resources for Restaurants

Modern Restaurant Management

The National Restaurant Association launched an industry grassroots education and engagement resource available online at RestaurantsAct.com. “The restaurant industry, along with a few others such as airlines, hotels and walk-in retail, has been hardest hit. “It is unbelievable how quickly things can change.