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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

JetBlue and United Airlines: Free Flights for Medical Volunteers. Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. Hotel Trundle Shares Stories of Happiness.

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Restaurant Revenue Management: 3 Killer Strategies to Boost Sales

7 Shifts

It was used in the airline and hotel industry to significant effect, with some companies reporting sales increasing of between 2 to 5%. It's now becoming more common in the restaurant industry because restaurants embody many of the same business characteristics of airlines and hotels that made revenue management so successful.

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10 Inspirational Hospitality Industry Stories During COVID-19

Social Hospitality

JetBlue and United Airlines: Free Flights for Medical Volunteers Long Island City-based JetBlue and United Airlines are offering free round-trip flights for medical volunteers traveling to New York City to join the frontline in the battle against COVID-19. They use this hashtag to share stories of happiness on Instagram.

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COOKS AND CHEFS – WE ALL CRAVE DISCIPLINE

Culinary Cues

Whether it is the military, your favorite baseball or football team, FedEx, UPS, the airlines, or your favorite musical group – structure and a level of discipline are essential if the end result is going to be accomplishment of business objectives. There is comfort in following the directives on a prep list, a recipe, or a banquet order.

Uniforms 463
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Contactless Gives Guests Control of Their Own Experience

Modern Restaurant Management

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. Late in 2020, Eureka! Guests can contact Eureka!

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Don’t Let COVID-19 Erode Customer Experience

Modern Restaurant Management

As an example, most restaurant brands have added six-foot markers to help aide in social distancing, reduced inside dining capacity, added plexiglass partitions to help keep both their customers and employees safe, instituted mandatory mask policies, and other safety measures brought on by the pandemic.

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Radical Reconsideration and the Behavior Change Opportunity for Restaurants

Modern Restaurant Management

Restaurants ranked as one the most dramatically impacted sectors of the economy during the pandemic, right up there with airlines, hotels, gyms and movie theaters. A year later, we see the promise of accelerating vaccination rates, and the lifting of crippling capacity restrictions imposed on restaurants.