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at the Italian casual-dining chain as its investments in affordability and Uber delivery paid off. 20, 2025 Facebook Twitter LinkedIn Consumers are finding value in casual-dining brands like Olive Garden. Same-store sales at the Italian casual-dining chain spiked 6.9% By Joe Guszkowski on Jun. of sales in the quarter.
As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.
When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. Or adjust your staffing schedule based on peak ordering times?
So much data is generated at every point within a restaurant, whether fast casual or finedining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. For the first part, click here and for the second part, click here. Data, Data, Data. As of 2024, over half of U.S.
“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. “In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square.
Lille Allen Signs posted in New York City accused Carbone of including seed oils in its spicy rigatoni. But why is that even a problem? The flyers started popping up like dandelions around Manhattan. CARBONE PUTS SEED OILS IN THEIR SPICY RIGATONI,” they screamed in expectant outrage. The talking points have become so popular that Robert F.
These efforts offer a dining experience thats informed and easy to navigate. Regulators are tightening enforcement around false advertising and sustainability claims. Restaurants that overstate their efforts could face fines or other penalties. For restaurant owners, this is a critical moment. Consumers are paying attention.
How It Works in the Restaurant Business In the restaurant biz, influencers share their dining experiences, spotlighting your culinary delights to their audience. Reaches New Customers Quickly Influencers introduce your restaurant to audiences you might not reach through traditional advertising. What Is Restaurant Influencer Marketing?
He reportedly pled guilty to a charge of simple battery and was ordered to undergo substance abuse testing, complete a violence program and pay fines. He previously was arrested in Chicago after reportedly attacking his ex-wife. By Lisa Jennings on Jun. Photo courtesy of Konro. Members help make our journalism possible.
They may choose to dine out when they don’t want to cook, but they may also not want to dine in. Today, you can expect that your customers are always looking for convenience. So, that’s where carry-out services come into play. If you don’t offer carry-out services to your customers, you’re leaving money on the table.
On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. By Joe Guszkowski on Jun. 05, 2025 Facebook Twitter LinkedIn BJ's has shown promising results recently.
In this chapter, I write about Boulestins influence in redefining the relationship between queerness and restaurant culture, and the many personalities who crossed paths with the chef and found a similar reverence for finedining and cuisine. He aimed to translate the French approach to food and pleasure for English readers.
When dining out, more than half of consumers are watching their pennies and selecting cheaper items on the menu or cutting out desserts and/or appetizers to save on the bill. “As Americans are cutting back on their dining experiences, restaurants must be more proactive in getting customers in the door,” added Fink.
Whether you’re serving gourmet food in a finedining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. You could adjust your menu to fit their budgets and include younger adults in your advertising. What is Niche Marketing? Competitors.
As the world is largely re-opened post-COVID, people are eagerly out and about dining in restaurants and bars to reinvigorate their social routines. According to Morning Consult , 77 percent of all polled adults are comfortable dining out at restaurants or cafes as of June 2022.
consumers are dining out less often. Gift cards are easily accessible, offering restaurants free advertising. The consequences for not operating within state and federal regulations may include large fines or lead to class action lawsuits. As of April 2022, restaurants were still down 794,000 jobs – or 6.4
Safety is the new “trend” that every dining establishment must offer, and it goes far beyond offering paperless QSR code menus and bottles of hand sanitizer at the host stand. Doing everything to ensure your customers feel safe dining with you will remain priority #1. Be Transparent About Safety.
Finedining restaurants can make the most of each visit by focusing on the premium experience, highlighting unique flavors and potential health benefits, and experimenting with seasonal mocktails or other creative ways to elevate the dining experience and justify a higher check.
Ignoring these licenses and regulations might attract hefty penalties and fines, so make sure you’re aware of the local, state, and federal regulations before opening up for business. Invest sufficient time and money in creating a dining area that customers will find charming and hospitable.
But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?
With those stats in mind, Causeway Solutions conducted consumer research* on today’s dining trends compared to our research over the past few years. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. 62 percent rarely or very rarely enjoy finedining.
If your customers expect you to offer a finedining experience, they won’t be pleased to know that you’ve upturned your entire restaurant. Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. Protect Your Employees.
Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce. But it doesn’t have to be that way.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.
Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Christopher Baron of RedBaron Consulting.
How you approach profit will determine what your physical plant will look like, the scope of sophistication in your kitchen, who your vendors will be, how many employees you will hire and the depth of their experience, where you advertise and how much you invest in that, your table top appointments, and even your hours of operation.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.
Aside from paid advertising, ranking high in local organic search results is critical. For example, one strategy is to utilize location-based advertising to attract local clients. In today's highly competitive environment, restaurant marketing requires precise, dependable, and complete consumer data. Engagement on Social Media.
Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.
From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. With restaurant dining rooms closing unexpectedly and inconsistently from market to market, the industry realized the ability to communicate frequently and rapidly to their customers is critical. Shasta, California.
So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. To help, we’ve created the ultimate restaurant marketing guide, covering strategy, creative, branding, marketing channels, paid and unpaid advertising, and so much more. Which is where your restaurant marketing plan comes in.
The company discovered that bad actors are advertising their services on Telegram forums in order to purchase food and beverage orders at a reduced price, using stolen payment information on behalf of customers. The fraudster responds via direct message offering to buy the items in the shopping cart for a fraction of the actual cost.
Warm colors and a traditional-looking font could suggest an old-fashioned, family-run establishment – or a black sign with stainless steel sans-serif typography might imply a high-quality and modern finedining experience. Almost every brick-and-mortar business needs good signage. Effective Use of Images and Typography.
With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. million who spend $11.5
On the road that leads to Santa Teresa (one of the most visited destinations in the country), dozens of food stands blanket the sidewalks with plastic tables, chairs, and signs advertising “caldosas here.” The dish is equally at home sold from the trunk of a car and at the country’s finest dining establishments.
Restaurants can operate while paying staff a sub-minimum wage of just $2.13 an hour, leaving the rest of an employee's compensation up to the good will of customers in the form of tips. This is the base of wage inequality in the restaurant business. Tips are an essential part of a restaurant worker's take-home pay. The result?
For finedining, around 30 percent. For finedining, around 30 percent. Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. If it's not measured, it won't be managed. But what should be measured, and how? What is restaurant labor cost?
Advertise in-restaurant specials, competitions, and even themed evenings. According to Statista , at the start of 2018, there were 86,630 registered/recorded enterprises in the restaurant and mobile foodservice industry in the United Kingdom. Let’s Talk About Organic Growth. What does this even mean?
Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, finedining, etc.) You can't start a restaurant without a plan. A restaurant business plan is one of the most (if not the most) essential elements in getting a new restaurant off the ground. The management team.
Combining our backgrounds in tech, automation, and culinary finedining, we knew we could fill this void to give more people access to healthy, high-quality food.” World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co. Ono Food Co. Within 60 seconds, blends are ready at Ono’s pick-up area.
You were just given a generic list of suggestions for dining options, straddling a line between ludicrously expensive and horribly grim.”. For a time, posters across France advertised fizzing flutes of Champagne alongside glazed donuts, hard-boiled eggs, and a half-eaten slice of quiche.).
Today’s restaurateurs are lucky — gone are the days of massive spending to advertise their offerings to draw in new customers. And, for the most part, using social media as a way to advertise is free. Don’t forget to add photos of the place, the food, and visitors who have had a good time dining with you.
I worked in finedining for so long, I thought my career was always going to be in finedining, and I'm not saying that I'm completely. He drew on his experience in finedining, an all too common one of overwork and chasing perfection, and knew that he wanted to create a healthier work environment at Pecking House.
The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Finedining – 41%. So, whether you are a specialty kiosk, fast-casual, or finedining, there is additional money to be made by catering to tourists. Quickservice – 23%.
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