Modern Restaurant Management

NOVEMBER 12, 2024

For this reason, restaurants must make severe weather preparedness a key component of their operation strategy and staff training. Safeguard Staff with Comprehensive Emergency Training A key component to severe weather preparedness for restaurants is the cooperation and safety of staff members.

Training 473

Training Communication 2025 2024 473

ChowNow

FEBRUARY 5, 2025

This isnt a suggestion or helpful tipits a must-do in 2025. Start by training staff to go beyond basic servicea warm greeting, personalized recommendations, and small, thoughtful gestures (like remembering a regulars favorite drink) go a long way in leaving a good impression. Ignoring it, over time, will have devastating consequences.

2025 221

2025 Customer Experience Customer Service Website Management 221

ChowNow

JANUARY 23, 2025

The 5 Must-Have Restaurant Customer Retention Strategies for 2025 These are the absolute must-have retention strategies every restaurant operator should use if they want to grow their customer base this year. Does every cook prepare each dish exactly the same as the chef trained them to? Are bartenders drinks perfectly balanced?

2025 195

2025 Loyalty Program Operations Email Marketing 195

Modern Restaurant Management

FEBRUARY 4, 2025

Case #2: Ocean Seafood Depot – Unwarranted Chaos In January 2025, ICE conducted a high-profile raid on Ocean Seafood Depot in Newark, New Jersey, where multiple employees were detained, including a U.S. Train Managers and Employees Managers should know ICE procedures and how to respond.

Audits 83

Audits Restaurant Law Document 2025 83

The Rail

MAY 30, 2025

Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Even the best location and design won't guarantee long-lasting success if your vision doesn't match what consumers are seeking in 2025. A strong brand will emotionally link your restaurant to its patrons in 2025.

2025 130

2025 Loyalty Program Seasonal Menu Front of House 130

Modern Restaurant Management

FEBRUARY 24, 2025

Independent restaurants are at a pivotal moment, as the industry confronts multiple challenges including inflation, cost volatility, and extreme weather and adapts to an increasingly complex operating environment, according to the findings of the The James Beard Foundation® (JBF) 2025 Independent Restaurant Industry Report.

2024 251

2024 2025 2023 Loyalty Program 251

ChowNow

FEBRUARY 12, 2025

Train Staff to Encourage Sign-Ups : Your servers and cashiers are on the front lines of customer interaction. The post Your Guide To Restaurant Email Marketing In 2025 appeared first on ChowNow. Collect Emails via WiFi Access : If you offer free guest WiFi, require an email and opt-in for access.

Email Marketing 195

Email Marketing 2025 Marketing Online Ordering 195

ChowNow

FEBRUARY 28, 2025

Make sign-up easy and promote it everywhere, for example: On your website with a clear sign-up link At checkout by training staff to mention it On social media with promotions and reminders Through email to keep members engaged Lets dive deeper into how you can use email to keep customers engaged.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Perfect Daily Grind

JUNE 13, 2025

With the 2025 BoP auction scheduled for 6 August, all eyes will be on the bidders of the 97- and 98-point coffees, as many eagerly anticipate the extent of the prices they’re willing to pay. Top stories of the week Mon, 9 Jun – Gesha scores 98 points at 2025 BoP. million bags, as exports rise 11%. million 60kg bags. billion in sales.

2025 126

2025 Point of Sale Café 2024 126

EATER

APRIL 30, 2025

Adam Friedlander/Eater NY Eric Huang of NYCs Pecking House talks grassroots growth A version of this post originally appeared on April 30, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. The fried chicken at Pecking House.

Serving 268

Serving 2025 Fine Dining Employee Relations 268

Modern Restaurant Management

DECEMBER 30, 2024

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

MAY 23, 2025

Per the National Restaurant Association , 46 percent of restaurateurs reported a net increase in customer traffic from January 2024 to January 2025. Mandate on-the-job cybersecurity training : Make sure staff know how to detect suspicious activity—and what to do in the event of a breach. Also rising?

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

EATER

NOVEMBER 15, 2024

As of this writing, it has 30 open locations and another 18 set to open early 2025, with most of those in New York City and steady expansion into Connecticut, New Jersey, Pennsylvania, and Rhode Island. That surge is especially shocking considering that Wonder only started opening physical locations in 2023.

Food 300

Food 2024 2023 Food Order 300

Modern Restaurant Management

MARCH 31, 2025

As the restaurant industry continues to evolve in 2025, effective legal strategies are more important than ever for operators aiming to grow and scale their businesses properly. This includes reviewing insurance coverage, ensuring your contracts are solid and training team member with HR (human resource) best practices.

Franchise 221

Franchise Franchising Restaurant Law Cash Management 221

Modern Restaurant Management

DECEMBER 16, 2024

Following a year of turbulent hiring trends , inflated expenses, and uncertain demand, 2025 could be the “year of retention” for restaurants. Heading into 2025, restaurants can take advantage of a particular class of workers to bolster their retention efforts: seasonal hires.

Hiring 251

Hiring Employee Relations Coaching 2025 251

Modern Restaurant Management

MAY 5, 2025

According to the latest 7shifts 2025 Restaurant Labor and Cost Profitability Report , labor costs reaching up to 30 percent of revenue and food inflation ranked as the top concern by 52 percent of restaurant operators in 2025, therefore finding ways to reduce expenses without compromising quality has never been more critical.

Operations 251

Operations Front of House Back of House 2025 251

Modern Restaurant Management

DECEMBER 31, 2024

2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JUNE 10, 2025

Attest’s 2025 US Spending Trends Report finds that once basic bills are covered, prepared food – whether at restaurants or via takeout – is the most likely place Americans will spend extra cash. Training and morale programs will encourage servers to earn those larger tips, and aid staff retention.

Consumer Goods 221

Consumer Goods Loyalty Program 2025 Dine-in 221

Lavu

APRIL 4, 2025

Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. Staff can quickly navigate menus and handle orders with minimal training, keeping service fast and efficient. What is the best POS system for bars in 2025?

POS 78

POS 2025 Bar Point of Sale 78

Modern Restaurant Management

MARCH 20, 2020

We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025. The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats.

Online Ordering 540

Online Ordering Email Marketing Website Management Franchise 540

Modern Restaurant Management

FEBRUARY 18, 2025

While rewarding at times, it often feels like a never stopping freight train of challenges that only you can overcome. In February of 2025, after an amazing six-year run, Auggie’s Draft Room sold to a wonderful, well-qualified family who had dreamed of owning and operating a restaurant most of their lives.

Social Media 432

Social Media Book Back of House Take-out 432

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Culinary Cues

APRIL 10, 2025

On this day in 2025 I humbly present my third novel a work of fiction that allows me to tell a story through the eyes of a chef. One such awakening is my passion for telling stories, writing, and communicating thoughts with the pen and keyboard. As a 15-year-old I had no business thinking about becoming a chef, but I did.

Travel 350

Travel 2025 Blog Food Order 350

Culinary Cues

MAY 22, 2025

I will step away from Harvest America Cues Blog for at least the summer of 2025 and may come back with a fresh approach, or maybe I will fade away and leave the archives behind. So, its time to take a break. I remain incredibly proud to have been a cook, a chef, educator, and a consultant. People who love to eat are always the best people.

2025 238

2025 Food 2013 Education 238

Lavu

APRIL 25, 2025

In 2025, staying competitive in the restaurant industry means leveraging technology to streamline operations. In this article, well explore how mobile inventory management is transforming the way restaurants operate and how it can boost your restaurants performance in 2025 and beyond. Thats where proper training comes in.

Inventory 78

Inventory 2025 Management Management 78

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? Train Your Team for Smooth Operations Whether you are staffing a full restaurant with front and back-of-house team members or running your deli with a single assistant, you need to spend time training them. Learn More: How to Train Strong Entry Level Food Service Employees 5.

2025 78

2025 Employee Relations Tip Distribution POS 78

Restaurant Business

JUNE 13, 2025

13, 2025 Facebook Twitter LinkedIn Image courtesy of Restaurant Business Jackie Secor is the new chief operating officer of Taco John’s. With more than 25-years of experience, Secor previously served as senior vice president of operations and training at GoTo Foods. By Restaurant Business Staff on Jun.

Leadership 157

Leadership 2025 Email Marketing Magazine 157

Lavu

MAY 9, 2025

Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered. Staff Training Set up a hands-on training program for your team. They also assist in training and setupoften in under a week. 150/month remaining).

POS 78

POS 2025 Equipment Customer Service 78

7 Shifts

NOVEMBER 27, 2024

There was no learning curve — they found the app easy to use and easy to train their managers on. This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. 7shifts was very easy to get started with.

Website Management 195

Website Management Communication Point of Sale Coaching 195

Lavu

JUNE 13, 2025

In 2025, staying competitive means embracing digital payment trends. The Cashless Restaurant Revolution: Why Restaurants Are Going Cashless in 2025 In the ever-evolving landscape of the restaurant industry, the concept of not leading with a “pay with cash” option has emerged as a transformative trend.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

TRG Restaurant Consulting

DECEMBER 22, 2024

As we approach 2025, its crucial to understand the trends and predictions that will shape the future of dining. This guide provides an in-depth analysis of the anticipated developments in the restaurant industry for 2025, offering insights to help operators navigate the changing landscape. and 3.4%, aligning with typical annual trends.

2025 52

2025 Loyalty Program Online Ordering Customer Service 52

Lavu

MAY 30, 2025

As the restaurant industry faces rising expenses and shifting labor dynamics in 2025, understanding and measuring these key performance indicators can help managers make informed decisions, improve scheduling, and boost overall productivity. Or you might find that the menu prices are just too low to support the optimal staff needed.

2025 78

2025 FOH Point of Sale BOH 78

Modern Restaurant Management

OCTOBER 11, 2023

trillion by 2025. Next Gen Mobile Payments Now diners have become used to contactless payments, mobile payment options have gained traction in the hospitality industry, and mobile payments in Europe are expected to reach 1.1 Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Lavu

APRIL 25, 2025

Setting up a POS system for a restaurant in 2025 isnt just about installing machinesits about finding the right tools to help your business run smoothly. Launch : Test thoroughly, train staff, and maintain the system regularly to ensure smooth operations. Easy to train new employees and staff. Lets dive into the details!

POS 78

POS 2025 Loyalty Program Cash Management 78

Lavu

JUNE 20, 2025

In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience. How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

Lavu

JUNE 6, 2025

With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential. When you’re shopping around for a top restaurant POS, an intuitive training process should be on the top of the list for key features. With a well-designed point-of-sale software, this backup doesn’t need to happen.

POS 60

POS 2025 Point of Sale Cash Management 60

Rocket Fuel

JANUARY 7, 2025

Now, as we enter 2025, I am excited to see them move more and faster into the real world. Upselling and optimization: Unlike human order-takers, who need to be trained in the art of upselling, AI never forgets to upsell, can understand from tone of voice how to interact, and learns what works and what doesnt.

2025 52

2025 Innovation Customer Service Loyalty Program 52