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As digital transactions become ubiquitous, businesses across all sectors are embracing innovations that reshape the way they interact with customers. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.
The QSR industry is heading into 2025 at a crossroads of innovation and expectation. Three QSR Trends that Will Dominate 2025 Recent years have highlighted the importance of adaptability and precision in meeting customer expectations. Here are the three trends that will shape the QSR landscape in 2025 and beyond: 1.
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. Restaurants are already experimenting with using AI to handle drive through orders to allow human employees to focus on customer interactions in the restaurant.
A third of diners said their favorite restaurant changed in the past 12 months, with “better food” (46 percent) and “better value” (40 percent) cited as the leading reasons, according to Tillster’s 2025 Phygital Index Report. The survey of 1,500 U.S.-based
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To tackle these challenges, restaurant owners are relying more on digital tools like mobileordering, self-service kiosks, and AI-powered workforce management. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends.
Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our
The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. percent from 2025 to 2033 and reach US$ 345.6
2024 By the Numbers and Looking to 2025 Restaurant leaders representing more than 6,200 locations shared 2024’s top challenges and opportunities and their 2025 priorities in Restaurant365's annual industry survey. Franchise 2.0:
At first glance, it might seem that the purpose of food lockers is to provide fast, secure order pickup for busy students and guests. Challenge: Keep track of mobileorders and reduce lines at the counter At Lehigh University in Bethlehem, Pa., But that’s just the beginning.
Next Gen Mobile Payments Now diners have become used to contactless payments, mobile payment options have gained traction in the hospitality industry, and mobile payments in Europe are expected to reach 1.1 trillion by 2025. Whether diners would trust a robot to take payments remains to be seen.
The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.
Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Digital innovations remain the leading factor in changing the way people make and receive payments. The Future of POS.
Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Methodology: Grubhub took a look at order trends on its platform from January 1 – June 20, 2020, as compared to the same timeframe in 2019 to find the top items rising in popularity so far.
Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? Wendy’s , for example, recently announced it would scale back plans of opening 700 ghost kitchens to between 100-150 by the end of 2025.
With so many options available in 2025, finding a solution that fits your restaurant’s unique needs is essential. Should you choose a legacy or a mobile POS system? Use this guide to make the best choice you possibly can, and to innovate your restaurant’s workflow in no time. What Is Restaurant POS Software?
“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. This signals that the mobileorder-ahead, curbside pickup and delivery capabilities that gained traction during the pandemic are here to stay.
Driving Innovation: New Product Launches and Enhancements SpotOn’s commitment to continuous innovation has delivered a host of new features designed to streamline operations and enhance guest experiences. reCaptcha v3 Integration: Enhancing fraud prevention on Digital Ordering platforms.
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The real competition happens online, where attracting diners requires innovation, engagement, and a mouthwatering digital presence. If a diner always orders vegan dishes, they should receive updates on vegan specials. Offer exclusive discounts on app-based orders. Additionally: Personalize emails with the recipient’s name.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. flip'd by IHOP.
In 2025, these ten must-have technologies will be essential for staying competitive, efficient, and relevant in a crowded market. In 2025, POS systems will continue to evolve with advanced features like integrated customer loyalty programs, order-ahead capabilities, and even insights to optimize menus and pricing.
Menu innovation also equips restaurateurs with new, compelling narratives to amplify across campaigns. Thoughtful innovation, such as limited-time offers, can yield significant financial results. Thoughtful innovation, such as limited-time offers, can yield significant financial results. But the benefits go beyond excitement.
The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.
In this article, well explore the top 10 restaurant management software integrations that can help your business run smoother and scale faster in 2025. Trusted Globally : Lavu was the first mobile POS system and continues to lead with innovation, earning the #1 ranking from Capterra for three consecutive years.
Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Taco Bell committed to making all consumer-facing packaging recyclable, compostable or reusable by 2025 worldwide. Taco Bell's 2020 Commitments.
Choosing the right point-of-sale (POS) system can make or break restaurant operationsand two of the most talked-about options in 2025 are Lavu vs Clover. It supports dual pricing, letting restaurants set separate prices for dine-in and takeout orders to better manage revenue. from 22 reviews, compared to Lavu’s 1.4 One downside?
Businesses and workplaces can purchase bulk orders through UCC Direct. The new platform also includes low minimum order quantities for smaller businesses. The first webinar in the WCA Technocoffee Innovation Series – A Trilogy in Digital Traceability will focus on how digital identities can improve sustainability in the coffee sector.
She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. The location is already offering online ordering for pickup and delivery through the Curry Up Now App and is already seeing a very healthy out the door and catering business. – and beyond.” Britt and St.
The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. " Guests use their cellphones to see all menu items, order and pay. . "While Within the US alone, an estimated?
For centuries, convenience has been cited as one of the biggest drivers of growth and innovation across the global coffee industry. We’ve seen innovation after innovation, from the rise of instant coffee products in the 20th century to the growth of ready-to-drink (RTD) beverages and capsules. billion by 2025.
A Look into the Growth of Online Ordering and Food Delivery. Customers can now easily order food online and have it delivered to their homes within the shortest time possible. In fact, the growth rate for online food ordering and restaurant delivery has been over 20% over the last five years.
” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. “I’m proud to be a part of an innovative concept like The Habit Burger Grill. Brands restaurant, KFC.
The quick-service restaurant (QSR) industry has always been fast-paced and ever-changing, but 2025 marks a pivotal year of transformation. QSR Trends in 2025 The QSR landscape in 2025 is characterized by significant changes that go beyond operational efficiencies. Another key trend is menu diversification.
bio bean’s product received an award from the “cofinitive #21toWatch” campaign, which recognises global innovation and entrepreneurship. The coffee chain plans to install the Clover Vertica to all company-owned US locations by 2025. COFE App acquires coffee ordering platform Kaffeen. billion) in 2021.
The world of franchising changes as fast as the trends, and franchisee innovation is central to staying competitive and meeting evolving consumer demands. As we approach 2025, several groundbreaking innovations, including franchisee innovation, are reshaping the franchise landscape.
While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. In turn, this shift forced the restaurant industry to adapt and innovate at a high speed.
Get ready to take your quick-service restaurant to the next level in 2025 and beyond. Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.
In an exclusive conversation with The Restaurant Times , Mr. Tapan Vaidya, CEO of PJP Investment Group, discusses the new menu innovations and proactive steps taken by the group to enrich their customer experience. Considering this as a great opportunity, Papa John’s added some unique plant-based innovations to its menu.
It provides a hub of business innovation in the city by offering Pennsylvania food businesses affordable kitchen space in the pivotal early stages of their growth. aims to add $1 million in value to local food production, create 246 jobs, and have an economic impact of $15 million by 2025. The Food Fork Lab 2.0
Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobileordering trends. 1 reason Americans use mobileordering?
And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) We have only seen the tip of the iceberg of innovation in this space. They are also able to offer orders for pick-up from their physical location.
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