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2025 Restaurant Payment Trends and Predictions

Modern Restaurant Management

Mobile payment solutions such as apps like Apple Pay, Google Pay, and other mobile wallets will become even more commonplace in restaurants, allowing customers to pay via their smartphones or wearable devices. However, this increase in digital ordering and card-not-present transactions has skyrocketed their processing rates.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

percent in 2024 — falling short of the 4.1 Meanwhile, Chili’s, which saw average unit volumes increase 16 percent in 2024 , experiences a 3 percent satisfaction drop to 78. Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. At the same time, U.S.

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MRM EXCLUSIVE: Restaurant Guests Expect Seamless Tech

Modern Restaurant Management

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.

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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. This way, you won’t need to code your site from scratch.

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MRM Research Roundup: Top F&B Trends to Watch

Modern Restaurant Management

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.