Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. Holiday Hangovers : On the days after holidays like St.

2024 186

2024 2023 Food Order 2013 186

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. While restaurant sales are predicted to rise in 2024, high operational costs will limit profit margins. Sales are projected to rise, but the higher cost of doing business will challenge margins.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Perfect Daily Grind

NOVEMBER 4, 2022

The survey found that that 35% of respondents were expecting to be operating at a loss or face closure by the end of the year, with 96% of businesses also experiencing higher energy costs and 93% facing food price inflation. PRF to return to Colombia on 6 and 7 July 2023. Go Get Em Tiger launches new weekly beverage subscription.

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2023 Hospitality 2022 Food Supply 126

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Manages orders at peak hours so the kitchen isn’t overwhelmed.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Black Box Intelligence

OCTOBER 27, 2022

Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales. Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales.

2023 68

2023 Point of Sale 2022 Consumer Goods 68

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Here are the ways technology is revolutionizing the culinary world through.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

DECEMBER 20, 2022

Inflation has hidden the dramatic decreases in guest traffic and we anticipate this becoming a bigger issue with investors in 2023." These elements were not offset by topline sales gains so many felt the pressure on the bottom line in actual earnings. Here are some of their insights. " – Robin Gagnon, We Sell Restaurants.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

FEBRUARY 27, 2023

Restaurant365’s State of the Industry Customer Survey shows that 60 percent of surveyed customers plan to expand their businesses in 2023 despite expected increased labor and food costs. Different restaurant models achieve a break-even or profitability point at varying times.

Cash Management 186

Cash Management Point of Sale Inventory Email Marketing 186

7 Shifts

FEBRUARY 13, 2023

The practice has proven to increase instances of sexual harassment , reliance on food stamps , and continues to uphold the financial instability of so many employees in our industry. This is often based on a points model, calculated using the job category and hours worked. This isn’t an easy conversation to have.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

Open for Business

MAY 9, 2023

Third-party delivery may be the most popular, but it’s certainly not the only option restaurants have to bring their food to hungry customers. Here are two other common systems: Phone ordering system The old-fashioned way required people to call the restaurant to place an order over the phone. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. We went through a very intense recipe testing phase, which was new to me,” Johnson says.

Delivery 129

Delivery Cash Management Point of Sale Back of House 129

Apicbase

DECEMBER 8, 2022

But despite the aftermath, the sector has gradually recovered by 2022 – to a point where a new sense of normality has set in. What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. Value for money is key.

2023 52

2023 Food Supply Online Ordering Kitchen Safety 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

MAY 5, 2023

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. One notable development is the prevalence of QR codes.

Mobile Ordering 167

Mobile Ordering Online Ordering Customer Service Customer Experience 167

Rocket Fuel

DECEMBER 9, 2022

Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food. Most often measured by fast food—or QSR (Quick Service Restaurant)—restaurants with drive-thrus to measure the time it takes from ordering to receiving their food.

2023 52

2023 Point of Sale Customer Service Seasonal Menu 52

Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 203

2022 2030 Food Supply Recruiting 203

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

Modern Restaurant Management

MAY 20, 2022

In addition to receiving double rewards points for a year to earn free food faster, the 8,300 Club will receive special perks like exclusive contests, invitations to new product tastings, and other special surprises throughout the year. "We The brand turned this honest mistake into a new marketing campaign: the 8,300 Club.

Email Marketing 186

Email Marketing Loyalty Program Point of Sale Download 186

Black Box Intelligence

OCTOBER 27, 2022

Restaurant Finance Categories to Monitor Restaurant sales, Restaurant traffic, PPA (per person average), Sales per labor hour, Daypart, Beverage versus food sales, and On and off-premise sales So which categories are the most important? Data has become a valuable and necessary resource in which to invest.

2023 40

2023 Point of Sale 2022 Consumer Goods 40

EATER

APRIL 2, 2024

Food delivery apps have recently added new fees in response to minimum pay rules in New York City and Seattle. Amid this dogpile of disgruntlement, the merry-go-round of debating the value of food delivery keeps spinning. Menu prices are almost always more expensive than ordering directly from restaurants.

Delivery 144

Delivery Restaurant Law Food Customer Service 144

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Just 34 percent of consumers think dynamic pricing is good for customers, and 42 percent would order less frequently, if at all, from a preferred restaurant if it began using the technology.

Pricing 195

Pricing Consumer Goods Customer Experience Food Order 195

Perfect Daily Grind

MAY 10, 2023

On 9 May 2023, Blue Bottle launched the first coffee in the Samra Origins range – an Exceedingly Rare Ethiopia Wolde Faye Koricha COE #7. points at last year’s CoE Ethiopia. Blue Bottle describes the first Samra Origins launch as “our most premium coffee offering: a Cup of Excellence microlot with only 1,700 orders available”.

Point of Sale 138

Point of Sale 2006 2023 Advertising 138

EATER

FEBRUARY 27, 2024

In order to actually happen, though, the merger needs approval from federal officials, who will determine whether or not such a merger is a violation of the country’s antitrust laws. billion merger. If completed, Kroger-Albertsons would be the second-largest grocery retail chain in the country , right behind Walmart.

Restaurant Law 77

Restaurant Law 2023 Consumer Goods Back of House 77

Modern Restaurant Management

DECEMBER 20, 2023

In 2023, the restaurant industry faced several challenges and made some missteps along the way. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence.

2023 193

2023 Loyalty Program Mobile Ordering Consumer Goods 193

24/7 Waiter

OCTOBER 25, 2023

They help you keep track of your customers and their orders. The best marketing tools for restaurants can send out automated messages to boost sales and draw people in using images and video content. Just remember to keep it short and to the point while matching your brand tone and personality. Restaurant Marketing Tools 1.

Innovation 36

Innovation 2023 Marketing Website Management 36

Cheetah

MAY 17, 2021

billion dollar COVID-19 RRF to small food and beverage businesses. The grants do not need to be repaid so long as you qualify and use them by March 2023. . All food & beverage businesses for whom at least one third of their income is from onsite sales are eligible to apply. The minimum award is $1,000. Who Can Apply?

Webinar 143

Webinar Point of Sale Food Truck Government 143

Aaron Allen & Associates

AUGUST 15, 2023

Economic Growth Will Continue to Shape the Middle East HORECA Landscape Economic Indicators Encourage Hotel/Restaurant/Catering Sales Generally, the HORECA industry grows at the pace of GDP growth, population, inflation, and share of discretionary income. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%.

Hotels 52

Hotels Catering Tourism 2023 52

Sling

APRIL 27, 2023

How to improve your restaurant operations management 1) Make clear plans Many things need to go right for your restaurant to open its doors each day — everything from accepting orders, prepping food, and readying the front of the house to running staff meetings and ordering supplies for the next day.

Operations 78

Operations Management Management Inventory 78

The Restaurant Times

FEBRUARY 28, 2023

However, if all you do after reviewing this data is change the amount of stock on hand, you might be losing out on a sizable portion of sales. Analytics provide information beyond financial data and key performance indicators (KPIs), such as sales and profits. Data on operations also include your menu, staffing, and sales.

Operations 52

Operations Point of Sale Seasonal Menu Customer Experience 52

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

Black Box Intelligence

MAY 23, 2023

Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant Sales Growth Weakest Since July Restaurants saw their year-over-year same-store sales and traffic growth fall for the third consecutive month in April. Same-store sales growth was 1.3% Same-store sales growth was 1.3%

Webinar 52

Webinar Point of Sale 2022 Front of House 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. Why Should You Integrate Automated Order Taking?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Perfect Daily Grind

APRIL 18, 2023

In order to minimise any physical barriers between baristas and customers, coffee shop owners often placed espresso machines at the back of the bar. Matching performance and design Pinar Kabakçi is the Sales and Marketing Manager at Levee. Read on to learn more. You may also like our article on how espresso machines work.

Design 162

Design Customer Service Point of Sale Café 162

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Apicbase

AUGUST 25, 2023

The Push for Digital Transformation Restaurants today face many challenges, from rising food and labour costs to intensifying competition. According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle.

Cash Management 52

Cash Management Technology Front of House Allergens 52

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. billion by 2023. . The Future Of The Restaurant Industry – Cloud Kitchens .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52