Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Ordering screens.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

FEBRUARY 28, 2023

To start 2023 on the right foot, here are four tactics restaurant owners can implement now to improve employee engagement at all levels, and subsequently increase long-term retention rates. #1: These lead to poor employee experience and often frustration among staff.

Management 493

Management Management Food Safety Communication 493

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery. Value Meal. ” The Royal Silencer.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

MAY 23, 2023

Interestingly, 55 percent of consumers now consider takeout and delivery essential, according to NRA's 2023 State of the Restaurant Industry Report. Consumers ordering deliveries still want to make sure it feels like they are treating themselves. In order to build and maintain loyalty, businesses must rise to these challenges.

Customer Service 419

Customer Service Dietary Restrictions Delivery Online Ordering 419

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well? The company is catering to changing customer needs and preferences and positioning itself as socially responsible and sustainable.

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

The Rail

DECEMBER 2, 2024

As customers increasingly turn to online ordering for convenience and safety, restaurants must adapt to stay competitive. from 2023 to 2030. Real-time order tracking. Admin Panel : Order management system to track and manage orders in real time. Order assignment and status updates.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 2, 2024

In the next year, this role will also include helping them with order management during peak times. In the next year, this role will also include helping them with order management during peak times. Using LPR, restaurant staff can link an order to a customer's car and use it as an identification to deliver their order once ready.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). With dedicated (mobile-friendly) software, all communication gets centralized. Supports multiple menus (ghost kitchens and virtual brands) and group ordering.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Three Knoxville locations are slated to open in Fall 2022 and Winter 2023.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

JUNE 12, 2020

The Clinton Township Captain D’s is open for drive-thru, call ahead ordering for contactless curbside pick-up, and delivery only; the dining room will remain closed for the immediate future to help ensure the safety of guests and team members. Wisely uses order data collected from Olo to populate the CRM.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. The group plans to grow both Ike’s and Bangin’ Buns through franchising starting in 2023.

Franchise 471

Franchise Franchising Food Fast Casual 471

Lavu

FEBRUARY 28, 2025

Why Lavu is the Best POS System for Pizza Restaurants: Custom Pizza Ordering Made Easy Lavu simplifies complex orders, enabling quarter-by-quarter customization and accommodating unique customer requests. A well-suited POS system should cater to these demands. Heres what to look for when choosing one.

POS 60

POS Dietary Restrictions Online Ordering Delivery 60

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. Have a function room to cater to special events and occasions A great restaurant experience goes beyond serving good quality food—you should sell them memories and unique experiences, too. billion in 2023.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

MBB Hospitality

FEBRUARY 10, 2022

We are going to teach you how food truck expansion can help you grow your restaurant in 2023. To begin your journey into the mobile restaurant experience you may want to find a food truck for rent. The best exposure comes from mobile billboard trucks. Use The Food Truck For Catering Events. Why Get a Food Truck?

Food Truck 52

Food Truck 2023 Food Mobile Ordering 52

Future Food

JUNE 27, 2023

Food and beverage choices are interconnected with mental and emotional well-being,’ according to the International Food Information Council’s 2023 Food and Health Survey, 74% of respondents stated that their stress levels, mental health and well-being is impacted by their food and beverage choices.

Hospitality 78

Hospitality Food Mobile Ordering Beverage 78

Future Food

SEPTEMBER 6, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Current figures from ABS report a low point, from June 2022 to June 2023 there has been a 12.7% This trend continued through to FY23 until prices rose faster (F&B CPI 6%, ABS) than costs in order for businesses to try to recoup losses from the previous two years.

Hospitality 78

Hospitality Loyalty Program Food Retail 78

Kounta

JANUARY 9, 2020

Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. To remain competitive in this saturated industry, ensure that your payment options cater to your customers’ demands. But what’s in store for the industry in 2020? Below are our top 5 trends for the year.

Hospitality 98

Hospitality Cash Management 2020 Influencer 98

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

7 Shifts

SEPTEMBER 19, 2023

Wages are consistently higher The average hourly earnings for restaurant workers as of July 2023 (the latest data available) is $19.64 Appendix *Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption.

Customer Service 396

Customer Service 2020 Mobile Ordering 2022 396

Clover - Restaurants

JULY 5, 2024

They include a variety of formats such as fast food restaurants, food trucks, and smoothie bars, each catering to specific consumer needs with a focus on quick preparation and minimal wait times. With nearly a 16% increase in growth going into 2023, interest and demand for food trucks does not seem to be slowing down.

2024 52

2024 Food Truck Fast Casual Fine Dining 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

MadMobile

NOVEMBER 4, 2022

million users in 2023. If your goal is to cater to Gen Z, then TikTok and user-generated content is a must for your restaurant. having visited or ordered food from a restaurant after seeing it on TikTok, it is important to get on the trend. The post 6 TikTok Ideas For Your Restaurant in 2023 appeared first on Mad Mobile.

2023 40

2023 Social Media Influencer Customer Experience 40

7 Shifts

SEPTEMBER 19, 2023

Wages are consistently higher The average hourly earnings for restaurant workers as of July 2023 (the latest data available) is $19.64 Industries in the Food Services and Drinking Places subsector prepare meals, snacks, and beverages to customer order for immediate on-premises and off-premises consumption.

2023 221

2023 Customer Service 2020 Mobile Ordering 221

The Restaurant Times

JULY 6, 2020

The online food delivery industry is expected to grow and register an annual revenue of USD 2Bn by 2023. The cloud kitchen business model doesn’t offer a dine-in facility and relies entirely on taking online orders. They are capable of generating a substantial volume of orders from a small, limited area.

Marketing 52

Marketing Online Ordering Mobile Ordering Food Order 52

Rocket Fuel

DECEMBER 1, 2022

With the 2020 COVID-19 pandemic, the ordering process has changed, and the delivery channel skyrocketed. To process the high volume of orders coming in from numerous channels, you need to have a very smart online ordering system. How To Pick an Appropriate Restaurant Online Ordering System? An administrative interface.

Online Ordering 52

Online Ordering Ordering Point of Sale Mobile Ordering 52

7 Shifts

OCTOBER 26, 2023

In the third quarter of 2023 alone, eating and drinking places have added more than 100,000 jobs—tripling the second quarter’s 36,300. The industry groups are full-service restaurants, limited-service eating places, special food services, food service contractors, caterers, mobile food services, and drinking places. **The

Employee Relations 221

Employee Relations Mobile Ordering Customer Service Download 221

Modern Restaurant Management

NOVEMBER 1, 2024

COGS Are Key as Hiring Pressures Decline In 2024, 16 percent of operators say analyzing and managing the cost of goods and services and supplier and vendor management are top pain pointscompared to 12 percent in 2023. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

2024 221

2024 Point of Sale Mobile Ordering Consumer Goods 221

Mad Mobile

JUNE 7, 2024

In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd. In fact, about half of those surveyed for the Twilio Segment 2023 State of Personalization Report say they’re less likely to shop with a business after an “impersonal experience.”

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. State of the Industry.

2020 402

2020 Mobile Ordering Online Ordering Food Order 402

Modern Restaurant Management

APRIL 20, 2021

Catering is still a promising source of revenue for restaurants, hotels and venues to continue to capitalize on. One in three respondents shared that they still plan to host their event at home, with 51 percent of those respondents stating they will be catering their at-home event. ” Optimism Is Returning.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

AUGUST 2, 2024

2024 By the Numbers Participants reported continued food and labor cost increases with slight shifts compared to the end of 2023. Those totals are down from the end of 2023 when 89 percent said labor costs increased, with 54 percent reporting 1 percent to 5 percent. Thirty-seven percent said they’re expanding catering operations.

Influencer 251

Influencer Pricing 2024 Social Media 251

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52