Modern Restaurant Management

JANUARY 29, 2020

While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

Delivery 353

Delivery Front of House Customer Service Fast Casual 353

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 493

2024 Fast Casual Food Safety Insurance 493

7 Shifts

FEBRUARY 21, 2023

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” During the pandemic, many service workers either left or were forced out of the industry and never returned.

Front of House 381

Front of House Social Media Back of House Sports 381

Modern Restaurant Management

DECEMBER 27, 2023

Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. As of the end of 2023, the industry is still 14,000 jobs behind that pre-pandemic level. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines.

2024 294

2024 Insurance Recruiting Restaurant Law 294

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. It’s called Bankside, with a menu that includes peel-and-eat shrimp, clam chowder, crispy cod sandwiches, and a lobster roll. Locked in the kitchen” is hyperbole, but the micrograms aren’t.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. “We owed this rebrand to our fan-base of customers, franchisees and budding investors to experience our brand in an optimized and energized way.” ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

EATER

SEPTEMBER 11, 2024

There’s a cultural expectation in America around how much Vietnamese food should cost” Vien Dobui, chef and co-owner of Công Tử Bột , a modern Vietnamese restaurant in Portland, Maine “I’m going to be completely transparent; we filed for bankruptcy in December 2023. We recommend new places with caveats. The food was great,” we say, “but.”

Pricing 363

Pricing Back of House Food Order Food Supply 363

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Furthermore, thats the second highest since February of 2023. Comp Sales -3.2%

2024 52

2024 Point of Sale Front of House Fast Casual 52

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

EATER

SEPTEMBER 11, 2024

Accordingly, “I bought this house because the kitchen was so normal,” Doiron tells me as she films herself preparing the crust for a zucchini tart. This is how Justine Doiron — 2.3 million followers on TikTok , a million on Instagram — gets her shots of sugar and salt sparkling in the sunlight. Doiron explains. “It It felt like fake cooking.”

Food 286

Food Social Media Point of Sale Book 286

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. And thinking about that now in 2023, that's crazy. It's about feeding people, nurturing people. It's an immediate lawsuit.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Qu

NOVEMBER 25, 2024

Kitchen operations, in particular, frequently lag behind front-of-house innovations, causing issues like over-preparing food, poor inventory management, and struggles to meet high demand during peak hours. While many solutions simply check the boxes, we’re building the tools of tomorrow, today. The result?

Online Ordering 52

Online Ordering Front of House Mobile Ordering Food Order 52

EATER

MAY 9, 2023

Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. That dish you crave so badly? Finally, all your loved ones will understand why.

Back of House 246

Back of House Events Front of House Beverage 246

7 Shifts

NOVEMBER 1, 2022

You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Restaurant owners and operators wear a lot of hats.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

APRIL 26, 2023

We had traditionally sit-down and quick-serve, and then fast-casual kind of birthed in the middle. The way that we stay in front of those particular arenas is to continue to have engaging mobile app experiences coupled with an elevated in-store experience. And so that's been the natural evolution.

Employee Relations 195

Employee Relations Leadership Customer Experience Front of House 195

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Qu

MARCH 31, 2023

That’s why we’re dubbing 2023 The Year of Efficiency. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant Clicks

NOVEMBER 11, 2021

between 47th and 48th Ave, just down from hot yoga, Hathorne is a beautiful modern restaurant for casual get-togethers and date nights. When you hear the word Nashville, you probably think of live music. After all, it’s known as Music City, USA, for a good reason. Check out my list of spots with the best happy hour in Nashville below!

Specials 140

Specials Online Ordering Bar Food Order 140

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Black Box Intelligence

MAY 23, 2023

But the best performing segment based on traffic growth during the month was quick service, followed by family dining, then fast casual. During this month, the industry experienced its softest sales growth since July of last year, making April the second-worst month in over two years. Same-store sales growth was 1.3%

Webinar 52

Webinar Point of Sale 2022 Front of House 52

The Restaurant Times

JANUARY 11, 2023

And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . According to Fast Casual research , 8 out of 10 US customers use voice search to locate restaurants. The drive-through voice ordering system is a well-known example of automated order-taking. . Seamless Order-Taking Process.

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

Mad Mobile

MARCH 8, 2024

You may feel overwhelmed by the choices in front of you, but there are some factors that you need to consider first. Hardware At CAKE, we love the iPad platform for its stability and flexibility. They’re durable and flexible enough to go from fast casual to fine dining. In the kitchen, though, bigger is better.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

EATER

NOVEMBER 12, 2024

But as we explored the crop of stellar new restaurants that opened between September 2023 and September 2024, we found ourselves — if fleetingly — forgetting about the real world outside the dining room, and settling into meals that felt exciting, confident, and joyful. And that’s a good thing; food is serious business.

Seasonal Menu 362

Seasonal Menu Fine Dining Front of House Back of House 362

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Event Planning Is Back. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Modern Restaurant Management

APRIL 1, 2025

Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Nearly half (47 percent) of diners say they engage with loyalty programs at least once a week, up significantly from just 34 percent in 2023. Among delivery apps, DoorDash is the clear favorite.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Qu

JULY 25, 2023

Client-server and first-gen cloud POS wasn’t designed to handle the challenges facing restaurant chains in 2023. Client-server and first-gen cloud POS wasn’t designed to handle the challenges facing restaurant chains in 2023. Try normalizing data that’s created across 5 to 10 different front-end systems (i.e,

POS 52

POS Front of House Back of House Fast Casual 52

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

EATER

JANUARY 7, 2025

But many cities, towns, and businesses around the world are eager for visitors, including many places where chefs are attracting attention by putting their food cultures front and center. Lets get out of here. Lets go somewhere we dont know yet. Lets eat something new to us. A diverse coterie of restaurants fuels this new era.

2025 360

2025 Tourism Fine Dining Back of House 360