Modern Restaurant Management

AUGUST 16, 2023

However, given the current circumstances surrounding the COVID-19 pandemic, economic instability and impending recession in 2023 , traditional norms are shattered. Gone are the days of cash-only transactions. The food industry has been historically slow to integrate technology and digital solutions.

Loyalty Program 419

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 419

EATER

JULY 1, 2024

. | FX Elliott shadowed a restaurant manager at a Pasadena, California location of Houston’s to prepare for playing Natalie Berzatto The below contains plot details from Season 3 of The Bear. She sees him off to his new life as a chef in New York and offers him a little bit of cash to get started.

Management 280

Management Management White Paper Cash Management 280

Modern Restaurant Management

APRIL 7, 2023

Restaurant equipment directly affects the customer experience and operating efficiency from the quality of food offered, the food preparation time and the front and back of house staff levels required to properly service the customer. JPMorgan Chase found the median small business holds 27 cash buffer days in reserve.

Cash Management 251

Cash Management Equipment Front of House Small Business 251

Perfect Daily Grind

JUNE 15, 2025

In 1924, popular US brand Maxwell House spent the modern-day equivalent of US $4 million on marketing , including sponsored TV shows, which helped increase sales by 85% in just a few years. But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies.

Marketing 123

Marketing Email Marketing Social Media SEO 123

EATER

APRIL 10, 2024

Tomekah George Wonder’s big idea for food delivery is to own every aspect of the process, from recipe development to the moment it ends up at your door A few weeks ago, chef JJ Johnson launched a new restaurant concept in downtown Brooklyn. Locked in the kitchen” is hyperbole, but the micrograms aren’t. It’s why the recipes are so perfect,” he adds.

Delivery 356

Delivery Cash Management Point of Sale Back of House 356

EATER

JUNE 28, 2024

Anchor Steam | Photo by Justin Sullivan/Getty Images Union members want to get back to work at the storied San Francisco brewery, but they have yet to hear from the brewery’s new owner Patrick Costello didn’t know Anchor Brewing Company had been bought until his phone started buzzing with questions from friends.

Brewery 353

Brewery Back of House Food Safety Consumer Goods 353

7 Shifts

MAY 15, 2023

Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? And if you don't.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

JULY 13, 2023

Restaurant transactions have been moving away from cash and towards electronic forms of payment for years—and that's extending to tips now too. Americans who leave their tips digitally tip nearly 15% more than when they tip with cash. However, more digital tips means less cash passing through the restaurant on a daily basis.

Cash Management 195

Cash Management Back of House Training Management 195

7 Shifts

OCTOBER 20, 2022

One of those ways is tip pooling, where all tips are collected into one “pool” and re-distributed back to employees. One of the most significant changes occurred in 2018 when the Department of Labor ruled that back-of-house employees like cooks and dishwashers are eligible to be included in the tip pool. Table of Contents.

Tip Distribution 195

Tip Distribution Restaurant Law 2023 Cash Management 195

EATER

DECEMBER 8, 2023

It took industrial designer Kenji Ekuan three years of development and 100 prototypes before he unveiled the final version, which premiered in 1961 — though the roots of the Kikkoman brand stretch back several centuries. The Kikkoman soy sauce bottle in its many iterations. Photos by Nippon & Co, lottaocean , modemedia , and irokk.

Design 345

Design Food Supply 2001 Employee Relations 345

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchising 471

Franchising Franchise Food Fast Casual 471

Lavu

JUNE 30, 2025

A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. A modern POS system is more than just a cash register – it’s the operational hub of your restaurant. Want to know more?

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Perfect Daily Grind

OCTOBER 7, 2022

The company says funding will be used to provide Nescafé suppliers with more training on climate-resilient farming techniques, as well as providing cash incentives to producers who adopt these practices. Project Café USA 2023 finds 80% of US branded senior coffee shop leaders are optimistic about future growth. Mon, 3 Oct. Tue, 4 Oct.

Sustainability 178

Sustainability 2022 2023 Events 178

Open for Business

MARCH 1, 2023

Typically, restaurant managers, chefs, and certain other senior full-time team members earn a salary that exceeds minimum wage. In some states, restaurants need to pay tipped team members a minimum cash wage above the minimum wage required under the federal Fair Labor Standards Act. Rising wages reflect this pressure.

2023 78

2023 Restaurant Law Front of House Cash Management 78

Kounta

JANUARY 9, 2020

Revenue for the hospitality industry will exceed $108 billion by the year 2023 — Bankwest, Future of Business. Trend 1: Cash me if you can — cashless society will reach greater heights. Turning point: calling time on cash — Commonwealth Bank of Australia. But what’s in store for the industry in 2020?

Hospitality 98

Hospitality Cash Management 2020 Influencer 98

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. percentage points.”

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

AUGUST 25, 2023

According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle. According to The National Restaurant Association’s 2023 State of the Restaurant Industry report , 90% of restaurant operators view inflation as a significant hurdle.

Cash Management 52

Cash Management Technology Front of House Allergens 52

The Restaurant Times

JANUARY 18, 2023

Independent platforms, such as online ordering platforms, rewards programs, food delivery, and customer relationship management systems (CRM), should work together to offer a seamless experience. What Is An Integrated Restaurant Management System? for managing phone calls, . streamlining inventory management, .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The food ordering market in India is expanding at a CAGR of 16% to reach $17 billion by 2023 as per DataLabs by Inc42. billion by 2023. . Introduction To Cloud Kitchens .

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Modern Restaurant Management

MARCH 11, 2025

Restaurant owners negotiated payment plans with their landlords, many of which had prolonged forgiveness dates, but were often not able to pay back rent. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. ." – Pooja S.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Aaron Allen & Associates

FEBRUARY 15, 2024

Will consumers like it just as much as the management team does? We’ve recently been asked a lot to work as an objective third party to validate new models, speed of operations, new initiatives (from changes in positioning to new prototypes to what geographies to launch into), long-term strategic plans, and brand portfolios.

2002 52

2002 Point of Sale Back of House 2023 52

Clover - Restaurants

JUNE 20, 2024

million visitors (not including residents) in 2023–that’s a lot of potential restaurant guests. million visitors (not including residents) in 2023–that’s a lot of potential restaurant guests. Your menu should, in turn, reflect your restaurant’s theme and offer guests plenty of variety without overtaxing your back-of-house staff.

License 52

License Front of House Back of House POS 52

SpotOn

JUNE 26, 2024

Total number of user reviews and ratings on Tripadvisor worldwide from 2014 to 2023. For example, customer feedback might show that you need to improve your online ordering and delivery processes, leading you to implement delivery management software to improve efficiency and customer satisfaction. Image sourced from statista.com.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Modern Restaurant Management

NOVEMBER 1, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of how restaurants are a saving grace for malls, the economic impact of Taylor Swift in town, and how influential reviews can be. Inflation (or the increased costs of goods and services) is still a top pain point for operators (15 percent).

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

EATER

JULY 8, 2024

As of 2023, the National Restaurant Association estimates that 15 percent of restaurants are using some form of additional charges. Many use the revenue to more evenly distribute pay between the front of house (servers, bussers, hosts) and back of house (cooks, dishwashers), who historically earn a lot less.

Airlines 301

Airlines Tip Distribution Front of House Restaurant Law 301

EATER

JUNE 12, 2023

It’s the miniature packets of butter and strawberry jelly waiting for their foil to be peeled back. Diners in 2023 are both old-fashioned and upscale, omnivore and vegan-friendly, 24-hour and breakfast-only. Lille Allen/Eater America’s diners account for some of the oldest restaurants in the nation. Here are some of the most iconic.

Back of House 274

Back of House Seasonal Menu Food Order Dine-in 274

Modern Restaurant Management

APRIL 20, 2021

Event Planning Is Back. The survey revealed that after a year of birthday, holiday, graduation and anniversary celebrations over Zoom, respondents are ready to get back to event planning. consumers to better understand their feelings about planning events in 2021.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

7 Shifts

APRIL 12, 2023

We both studied and participated in the program, and then we came back to DC and we found our first location. It was in Shaw, in Northwest DC, not too far from the White House and the Convention Center. And in 2023, it provides them with more stability against the weather and the ebbs and flows of business. We don't have tips.

Back of House 195

Back of House Front of House Small Business 2023 195

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

7 Shifts

AUGUST 1, 2024

The White House introduced a bid for a nationwide ban in October 2023. California restaurants were on the edge of their seats in June as the decision around the state's "junk fee ban" loomed over them. Restaurant associations were not happy. The intent is for the advertised price to match the final price (excluding tax, of course).

Restaurant Law 221

Restaurant Law Front of House Back of House 2024 221

EATER

OCTOBER 1, 2024

We eventually worked there ourselves, bussing tables, making deliveries, and acting as our parents’ little homegrown front-of-house staff. Like all meat processing, it was hard work. My family lived upstairs for nearly a decade and, when we were little kids, my cousins, brother, and I would run around the restaurant.

Food Truck 353

Food Truck Food Safety Kitchen Safety Front of House 353