Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

7 Shifts

AUGUST 12, 2021

Short messages can be sent straight from a software app to a user via a mobile app or a web browser. Younger and older generations are becoming increasingly accustomed to ordering their food using a phone app or by visiting their favorite restaurant's website and purchasing food in a few clicks. Special Offers and Promotions.

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

Focus POS

JANUARY 18, 2022

4 Ways to Upgrade Your Restaurant Technology in 2022. Mobile POS. Offer a new level of customer service by speeding up checkout times with mobile POS systems. Many mobile POS systems also increase your customer convenience by offering more payment options, the ability to split checks, email receipts, and ask for client feedback.

2022 78

2022 Technology Loyalty Program 2025 78

ChowNow

JANUARY 6, 2022

In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. How to: Find the Best Online Ordering System for Your Restaurant.

2022 78

2022 Mobile Ordering Online Ordering Email Marketing 78

Modern Restaurant Management

DECEMBER 5, 2022

Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency. Fast forward to 2022, and the attitude has changed drastically. restaurant sales are expected to reach 898 billion dollars by the end of 2022.

Loyalty Program 223

Loyalty Program Mobile Ordering Employee Relations Customer Experience 223

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. You can also consider creating your own mobile app. Consumers crave convenience.

Customer Experience 193

Customer Experience Delivery Loyalty Program Mobile Ordering 193

Modern Restaurant Management

MAY 17, 2023

Optimize Mobile Ordering Creating and executing a convenient mobile ordering experience for your customers is extremely important, and it will keep them coming back for ease of use and accessibility. Gen Z in particular, as a tech-savvy group, are experts when it comes to navigating mobile ordering experiences.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

7 Shifts

DECEMBER 16, 2022

They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. When an employee clocks out from their shift, 7shifts mobile app prompts them to rate their shift and provide feedback on how it went. “It

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

OCTOBER 12, 2022

Programs that enable data capture, incentivize direct ordering in the wake of third party delivery (saving countless dollars in commission fees), and drive engagement have the ability to create compelling enticements without relying heavily on expensive discounts. Starbucks Rewards members made up 53 percent of U.S. million members to 27.4

Loyalty Program 183

Loyalty Program Merchandise Mobile Ordering Fast Casual 183

Modern Restaurant Management

APRIL 11, 2024

Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022). Technological advancements such as self-ordering kiosks , mobile apps and tabletop devices empower customers to peruse menus, place orders, and settle payments conveniently.

2024 185

2024 Customer Experience Compost Loyalty Program 185

Cheetah

JANUARY 27, 2022

As 2022 kicks off, operators that wish to stay competitive must upgrade their website and social media presence to keep up with the changing restaurant world. Compatibility – The site should be compatible with all mobile devices, even the older ones. Reading Time: 4 minutes.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

The Restaurant Times

FEBRUARY 14, 2022

4 Cloud Kitchen Trends To Look For In 2022. Here are some cloud kitchen trends to look for in 2022. . I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. Growth And The Optimum Cloud Kitchen.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

MARCH 6, 2023

More than 90 percent of Americans say that it’s vital for a restaurant to be visibly clean while dining indoors, outdoors or when ordering takeout. In 2022, customers mentioned short staffing three times more often in their Yelp reviews than in the year-ago period, and mentions of long waits rose 23 percent.

Audits 181

Audits Kitchen Safety Mobile Ordering Customer Experience 181

Modern Restaurant Management

FEBRUARY 17, 2023

When Revenue Management Solutions asked respondents about their past behavior, frequent users reported increased usage across all restaurant categories in Q4 2022, particularly quick-service. The younger generations were also the most likely to order takeout and dine in. This isn’t just “talk,” either.

Loyalty Program 182

Loyalty Program Mobile Ordering Customer Service 2022 182

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. Online Ordering Software. Things to consider when choosing an online ordering software.

2022 69

2022 Management Management Loyalty Program 69

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Make Yourself Mobile-Friendly. Offer a Unique Dining Experience. Continue To-Go Cocktails Where Still Allowed.

Mobile Ordering 199

Mobile Ordering Social Media Online Ordering Point of Sale 199

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 177

Operations Mobile Ordering Customer Experience Online Ordering 177

Modern Restaurant Management

MARCH 2, 2023

Beyond the traditional criteria that need to be considered in delivering a satisfying CX, today’s consumer also has an expectation built around the freedoms enabled by mobility and mobile devices. Can they order goods or services from their phone? What is your payments strategy?

Operations 158

Operations Loyalty Program Mobile Ordering Consumer Goods 158

Modern Restaurant Management

APRIL 13, 2022

Imagine that your restaurant uses 500 onions a week: with this new technology, once you get down to a certain pre-set amount, an automated order request can be sent out to your supplier to ensure that you receive your next shipment before you run out. Retaining and Attracting Employees.

POS 206

POS Food Supply Mobile Ordering Point of Sale 206

Modern Restaurant Management

JANUARY 5, 2022

Restaurants that incorporated digital solutions such as contactless ordering and delivery have been able to continue safely serving customers despite closures and shortages. The setbacks restaurants have faced will continue to impact them into 2022. Restaurants Must Prepare For Continued Disruptions.

Technology 166

Technology Front of House Online Ordering Back of House 166

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 These days they are often connected to a brand’s mobile app. percent and food-away-from-home (restaurant) prices have increased 3.6

Loyalty Program 209

Loyalty Program Pricing Menu Mobile Ordering 209

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

FEBRUARY 28, 2024

A well-designed QSR that emphasizes workflow optimization and smart customer flow is poised to stay ahead in a market that surpassed $382 million in 2022, up from the previous year's total of $322.05 Advancements in restaurant technology have revolutionized the way diners experience their meals, from ordering to service.

Fast Casual 114

Fast Casual Fine Dining Customer Service Casual 114

MBB Hospitality

FEBRUARY 10, 2022

We are going to teach you how food truck expansion can help you grow your restaurant in 2022. To begin your journey into the mobile restaurant experience you may want to find a food truck for rent. The best exposure comes from mobile billboard trucks. Why Get a Food Truck? Food trucks are trendy and unique.

Food Truck 52

Food Truck 2022 Food Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Here is your 2022 guide for a successful Restaurant Week. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Take Advantage of Technology. Go Digital.

Loyalty Program 192

Loyalty Program Online Ordering Social Media Mobile Ordering 192

Modern Restaurant Management

DECEMBER 21, 2023

Research from 2022 found that 60 percent of employees wanted access to wages daily. Noteworthy among these solutions were the widespread embrace of contactless payments, the growing popularity of mobile ordering platforms, and the integration of sophisticated point-of-sale (POS) systems. That may not be true.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

JANUARY 6, 2023

The bowl will be available to order exclusively through the brand’s website or sweetgreen app for delivery and pick-up during Green January. Order type. 20% Off All Mobile Orders. Under $2 Craves. SONIC® Drive-In is introducing a new Under $2 Craves menu. . $1 1 off any size Mozzarella Cheese Sticks.

2023 127

2023 Menu Mobile Ordering Coupons 127

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.”

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 166

2024 2023 Food Order 2013 166

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. But is it so simple to stand out from the crowd in 2022? Optimize the website for mobile screens. Does this type of marketing work in 2022? Restaurant marketing revolves around making your business known.

Marketing 199

Marketing Email Marketing SEO Social Media 199

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires.

Hiring 198

Hiring Recruiting Employee Relations Mobile Ordering 198

Modern Restaurant Management

APRIL 1, 2022

The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. Lock down your mobile POS devices so they can only access applications needed for your restaurant. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware.

Operations 239

Operations Point of Sale POS Small Business 239

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9% In 2022, delivery checks were 63% higher than drive-thru and counter checks on average.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge.

Management 193

Management Management Food Safety Communication 193

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. Many people have grown accustomed to ordering takeout/delivery and meal kits, so that they can eat in the safety and comfort of their own homes. ROI analysis for each dish sold.

Point of Sale 199

Point of Sale Mobile Ordering Customer Service Social Media 199

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022. It’s helping employees track orders, serve quality food, and prioritize customer service.

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

DECEMBER 21, 2021

While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Inflation on both wages and commodities are putting major margin pressure on brands. To position themselves for sustainable growth, restaurants must respond quickly.

Point of Sale 191

Point of Sale Supplies Back of House Customer Experience 191