Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

7 Shifts

DECEMBER 16, 2022

They have been featured in QSR magazine's “ 40/40 List of America's Hottest Startup Fast Casuals" for 2020 and made Atlanta Business Chronicle's “Fastest Growing Companies” in 2022 list. At the center of every great restaurant is a great team. And a great team can only thrive under outstanding leadership. Table of Contents. s operations.

Leadership 370

Leadership Mobile Ordering Fast Casual Communication 370

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. Enhance Your Digital Presence Grubhub projects 40 percent of restaurant orders in 2023 will take place online. You can also consider creating your own mobile app. Consumers crave convenience.

Customer Experience 191

Customer Experience Delivery Loyalty Program Mobile Ordering 191

Modern Restaurant Management

MAY 17, 2023

Optimize Mobile Ordering Creating and executing a convenient mobile ordering experience for your customers is extremely important, and it will keep them coming back for ease of use and accessibility. Gen Z in particular, as a tech-savvy group, are experts when it comes to navigating mobile ordering experiences.

Loyalty Program 183

Loyalty Program Mobile Ordering Social Media Customer Experience 183

Modern Restaurant Management

DECEMBER 1, 2021

Department of Agriculture prove accurate, this is a trend that is likely to continue—according to the forecast for 2022, food-at-home prices are expected to increase between 1.5 These days they are often connected to a brand’s mobile app. These days they are often connected to a brand’s mobile app.

Loyalty Program 207

Loyalty Program Pricing Menu Mobile Ordering 207

Modern Restaurant Management

DECEMBER 7, 2022

But that does not mean that they are married to the idea of cooking at home for every meal, so offer as many dining options as possible including dine-in, carryout, online ordering, curbside pick-up, and delivery. Make Yourself Mobile-Friendly. Gen Z is a generation born from 1997 to 2012 , with the oldest members turning 25 this year.

Mobile Ordering 196

Mobile Ordering Social Media Online Ordering Point of Sale 196

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 168

Operations Mobile Ordering Customer Experience Online Ordering 168

Modern Restaurant Management

APRIL 13, 2022

To combat these obstacles among countless others, leaning on point-of-sale (POS) solutions can empower restaurants to quickly leverage new features to maximize profits in a fluctuating service economy. As the impact of the pandemic continues, restaurants face constant and evolving operational challenges.

POS 185

POS Food Supply Mobile Ordering Point of Sale 185

Modern Restaurant Management

FEBRUARY 2, 2022

A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Here is your 2022 guide for a successful Restaurant Week. For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. Take Advantage of Technology. Go Digital.

Loyalty Program 183

Loyalty Program Online Ordering Social Media Mobile Ordering 183

Modern Restaurant Management

APRIL 1, 2022

The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. It’s a restaurant operator’s worst nightmare. What Is Ransomware?

Operations 229

Operations Point of Sale POS Small Business 229

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Consequently “more than 80 percent of Gen Z-owned businesses expect to get more than half of their revenue from digital (web, mobile, online delivery, social media) by 2022 versus only 33 percent of Baby Boomer-owned businesses.”

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. Restaurant sales in the US grew from $842.3 million in 2022, to $1,087 million in 2023. At first glance, some stats might seem to contradict each other. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2023

Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights. Click here for the first part and here for the second one. Creators entering more fully into the on-premise business model are becoming better partners for their B2B customers.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

MAY 24, 2021

In fact, meal kits are a rising sector of the restaurant industry that’s predicted to grow 25 percent to 30 percent by 2022. As more restaurants open their doors, it’s important to still foster takeout, delivery, and any other off-premise sale avenues that have been successful this past year including meal kits.

Point of Sale 199

Point of Sale Mobile Ordering Customer Service Social Media 199

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. While supply chain issues will likely decrease over the course of 2022, wage inflation represents a new status quo on the bottom line. Improve Back-Office Processes.

Point of Sale 177

Point of Sale Supplies Back of House Customer Experience 177

Rocket Fuel

MAY 1, 2023

In today’s competitive quick-service restaurant (QSR) landscape, operators must adapt to evolving consumer behavior and leverage every available sales channel to stay ahead. However, 2022 saw a resurgence in counter sales, reaching 14.44%, a 51.9%

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

Rocket Fuel

APRIL 15, 2024

Our revenue is up 93 percent over three years, our headcount more than doubled since 2020, and we now support over 130 brands at 25,000 locations, up from 14,000 locations in 2022. Jason Tober, CEO of Delaget, knows this better than anyone. What have been the trendlines over the past few years?

2024 52

2024 Franchise Franchising Point of Sale 52

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. Many restaurants today are using legacy technologies that cannot support must-haves like tableside ordering, delivery app integrations and loyalty/rewards tracking.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 181

Food Food Safety Front of House Fast Casual 181

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 148

2024 2023 Food Order 2013 148

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 185

2021 Fast Casual Mobile Ordering Guest Recovery 185

Lavu

SEPTEMBER 6, 2022

Using a powerful dashboard, merchants have access to detailed sales analytics, allowing them to track volume, payments per hour/day, average payments and tips, as well as payment methods. 68% of people surveyed at restaurants using Up ‘n go said they would return to a restaurant because of Up ‘n go. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Qu

MARCH 16, 2023

Trend #1: Increased predictability in digital sales patterns The pandemic-driven spike in digital growth wasn’t going to last forever, and our respondents think this is the year that it will end. While digital sales are expected to continue to increase year-over-year as a percentage of overall sales, that rate is going to slow.

2023 52

2023 Fast Casual Point of Sale Technology 52

Aaron Allen & Associates

OCTOBER 4, 2022

Restaurant labor costs are usually the largest cost foodservice establishments have in their P&L, averaging around 30% of sales. per hour (as of July 2022) — an increase in labor cost of 33% in the last five years Much of the restaurant employment is part time, with employees working an average 25.5 In the U.S., In the U.S.,

Point of Sale 98

Point of Sale Employee Relations 2022 Mobile Ordering 98

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

Restaurant365

JANUARY 4, 2022

Many analysts see the rising inflation trend lasting minimally through the first half of the year, with rates not expected to moderate or improve until the second half of 2022. But by using automated tools that include mobile- or tablet-friendly entry systems, you can streamline the process and decrease manual entry errors.

Inventory 148

Inventory Pricing Management Management 148

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Digital and online ordering is growing 300 percent faster than dine-in ordering (again, this means billions of dollars in the U.S.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Open for Business

NOVEMBER 21, 2022

To make it a good one, ensure your website and especially your menu are easy to read and navigate on mobile devices. As of August 2022, 59% of web traffic was mobile.) But today, restaurant tech plays a major role in improving the guest experience. Restaurants are judged based on how they make guests feel. Quick links.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Lavu

SEPTEMBER 28, 2022

Unlike a loan that charges interest, merchants agree to pay a portion of future sales in exchange for receiving fast and efficient funding, all for one low, flat capital fee based on the cash advance amount. Payment is automated on a set pay schedule and is based on a percentage of sales through Lavu determined prior to accepting the capital.

Cash Management 78

Cash Management Point of Sale Small Business Mobile Ordering 78

7 Shifts

SEPTEMBER 6, 2022

billion by the end of 2022. Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. The cost of rent is rising. And the market is growing, estimated to reach $1.2 Table of Contents. Benefits of the Right Idea. 33 Food Truck Ideas.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Perfect Daily Grind

APRIL 4, 2023

Forging connection to origin: a specialty “special” One of the main selling points of specialty coffee is that it is more sustainable, traceable, and transparent than commodity-grade coffee. Kosta Kallivrousis is the Sales Manager at Algrano in the US. This includes processing method, variety, altitude, and terroir.

Consumer Goods 144

Consumer Goods Sustainability Email Marketing Café 144

MadMobile

NOVEMBER 10, 2022

In 2022, 51% of shoppers say they looked online for product availability in a store before picking it up. In addition, 37% say they ordered online and picked it up in the store (BOPIS). In addition, 37% say they ordered online and picked it up in the store (BOPIS). What is Hybrid Shopping? How Popular is Hybrid Shopping?

Retail 40

Retail Mobile Ordering Social Media Online Ordering 40

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 194

Franchise Franchising Fast Casual Point of Sale 194

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. Restaurants will continue to grapple with labor shortages and supply chain disruptions throughout 2022. Supply chain : Supply chain issues will be a key challenge in 2022.

2022 182

2022 Food Supply Mobile Ordering Customer Experience 182

BNG Point of Sale

FEBRUARY 4, 2022

Best 2022 Guide t o Credit Card Processing f or Nonprofits. Credit Card Processing f or Nonprofits. Many organizations want to accept credit card donations or payments for fundraising auctions online but don't know how. The ability to accept non-cash donations is crucial. .

2022 52

2022 Online Ordering Small Business Mobile Ordering 52

BNG Point of Sale

FEBRUARY 4, 2022

Best 2022 Guide t o Credit Card Processing f or Nonprofits. Credit Card Processing f or Nonprofits. Many organizations want to accept credit card donations or payments for fundraising auctions online but don't know how. The ability to accept non-cash donations is crucial. .

2022 52

2022 Online Ordering Small Business Mobile Ordering 52