Modern Restaurant Management

MARCH 15, 2024

billion in sales in February 2022. 90 percent of restaurant operators are small businesses, competing for every dollar they earn. Many processors offer different deals, technology, pricing and other unique options. Find a processor that meets the restaurant’s technology needs, whether it's high-end or basic equipment.

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Equipment Small Business Customer Service Pricing 196

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 18, 2023

A Look Back at 2023 To gauge the state of the restaurant industry, including the industry’s most pertinent worries around food and labor costs, Restaurant365 conducted a survey of over 730 customers representing 14,000+ locations in December 2022 and again in September 2023.

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2024 2023 Back of House 2022 202

Modern Restaurant Management

JANUARY 10, 2022

COVID has upended the way the industry operates, shifting everything from the way we serve guests to how sanitation works to what the supply chain and labor market look like. Trends that accelerated because of COVID and new trends emerging out of the pandemic will begin changing the face of restaurant technology. Move to Mobile.

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Back of House 2022 BOH Front of House 208

Modern Restaurant Management

FEBRUARY 22, 2022

In 2022, the restaurant business finds itself at something of a crossroads—or, to put it in a more 21st-century way, the industry has reached a pivot point. Automation and artificial intelligence have opened up new horizons of efficiency for operators, who would be loath to give it all up. Improving the Employee Experience.

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2022 Hospitality Online Ordering Fast Casual 194

Modern Restaurant Management

FEBRUARY 4, 2022

Though many of the market forces that shaped the restaurant industry in 2021 were closely linked to disruption from the pandemic's onset in 2020, 2022 brings new challenges — and opportunities. Unprecedented labor and supply chain pressure will drive most of the restaurant trends that will define 2022, industry analysts say.

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2022 Customer Service Online Ordering Website Management 218

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers. Restaurants Must Prepare For Continued Disruptions.

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Technology Front of House Online Ordering Back of House 167

Modern Restaurant Management

OCTOBER 21, 2022

Rapid inclination of restaurateurs to adopt POS software for better management of operations will complement the restaurant POS terminals market by 2027. These systems are also being used as they support future restaurant technologies like self-serving kiosks. In 2022, U.S. software company NCR Corp.

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POS Marketing Point of Sale Cash Management 179

Modern Restaurant Management

JULY 13, 2022

Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. One of the biggest COVID-born shifts in the industry was the widespread adoption of technology solutions to streamline the ordering process. Direct Delivery.

Franchise 214

Franchise Franchising Operations Loyalty Program 214

Modern Restaurant Management

NOVEMBER 24, 2021

Restaurants have faced labor shortages, supply and equipment shortages, and climbing food prices, with no past playbook on how to navigate the crisis. Even as COVID-19 has gotten under more control, restaurant operators are still struggling with the impact it has had on the industry and on their businesses. Labor Shortages.

2021 189

2021 Food Supply Food Truck Supplies 189

Future Food

NOVEMBER 7, 2021

The Trends to Watch in 2022 & Beyond The changing face of Food & Hospitality. With the pandemic starting to ease in some parts of the country and lockdowns becoming a thing of the past (hopefully), 2022 brings some cautious optimism to the industry as businesses start to see light at the end of the tunnel. Robot Technology.

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2022 Food Supply Entertainment Hospitality 148

Modern Restaurant Management

DECEMBER 9, 2022

The restaurant industry is in a revolution—or evolution—in its relationship to technology. Operators are looking for tools and systems to give them a competitive advantage, whether that’s by meeting customer wants or getting your labor numbers just right. Not Planning Ahead. This is a recipe for disaster.

Technology 189

Technology Training Take-out 2022 189

Modern Restaurant Management

JUNE 13, 2022

Employers can help alleviate this burden by leveraging technology that will provide their staff with scheduling consistency and flexibility. 2022 is the year for restaurant owners to assess their scheduling process and improve their employees’ shift experience. More than 50 percent of shift workers in the U.S.

2022 218

2022 Communication Customer Experience Customer Service 218

Modern Restaurant Management

DECEMBER 15, 2023

percent more than in 2022. That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. The rewards could be sweet; Mastercard’s Spending Pulse report projects that 2023 holiday spending at restaurants will be 5.4

Equipment 117

Equipment Customer Experience 2023 Fast Casual 117

Modern Restaurant Management

JANUARY 26, 2023

There is a widespread new appreciation for restaurants, an encouraging sign for the future, according to The Bank of America 2022 State of the Restaurant Industry report. In other encouraging news, franchise operators believe that, although most restaurants are not fully staffed, the labor situation has stabilized.

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2023 Franchise Franchising Employee Relations 189

Perfect Daily Grind

JUNE 24, 2022

Coffee Roasters Guild announces Diedrich Roasters Scholarship programme for 2022 CRG Retreat. The Specialty Coffee Business Sentiment Survey aims to collect research on how roasters, traders, producers, coffee shop owners, and equipment manufacturers perceive their individual business prospects and the challenges they may be facing.

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2022 2025 Events Café 135

Modern Restaurant Management

JULY 27, 2022

“It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues.

2022 180

2022 Fast Casual Customer Service Food Safety 180

Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Comparatively, 48 percent intend to automate additional on-premise functions (previously 41 percent in 2022).

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2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

NOVEMBER 12, 2021

Imagine you operate a multi-site restaurant organization known for its elegant holiday dining and delicious catering. You’re also hostage to other rising costs and supply chain delays, and want to deliver the experiences your diners expect, now and into 2022. Maintaining Equipment. freezers, food warmers, fryers, etc.).

Equipment 197

Equipment Kitchen Safety Food Supply Food Safety 197

Modern Restaurant Management

DECEMBER 5, 2022

Contactless payment solutions drive operators’ revenue and elevate customer experiences, but how can the technology set restaurants up for long-term success? The restaurant industry has perhaps seen higher adoption rates of this technology than any other industry. Thinking Long Term When Evaluating Restaurant Technologies.

Loyalty Program 225

Loyalty Program Mobile Ordering Employee Relations Customer Experience 225

Perfect Daily Grind

OCTOBER 1, 2022

Nestlé Professional to host Nescafé Plan 2030 webinar on 5 October 2022. The online event will explore the challenges that farmers and their communities face, as well as OOH coffee operators, and expand on how Nescafé provides support to these supply chain actors. Neumann Kaffee Gruppe launches operations in South Korea.

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2022 2023 Point of Sale Webinar 135

Modern Restaurant Management

JANUARY 23, 2024

billion in 2022 to $7,221.73 With more potential challenges than ever to account for, leaders in the food and beverage space must approach challenges proactively to avoid adverse impacts to operations, reputation, and profitability. percent from $6,729.54 billion in 2023 in one year alone.

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Food Safety Food Supply Beverage Loyalty Program 197

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Read on for our key predictions to help operators get a leg up.

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Loyalty Program 2022 Kitchen Safety Customer Experience 231

Modern Restaurant Management

NOVEMBER 15, 2021

But, everyone from inspiring entrepreneurs to established eateries can increase revenue and reduce costs by turning to automation technologies. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead. Optimize Food Safety Protocols. trillion each year.

Training 195

Training Front of House Food Safety Back of House 195

Perfect Daily Grind

JANUARY 3, 2023

In the last few months, roastery operation costs have increased significantly,” he says. According to research from Deloitte published in October, some 30% of UK consumers are spending less money – up from 21% at the start of 2022. Purchasing equipment and machinery is often the first – and biggest – upfront cost,” he says.

Equipment 162

Equipment Transportation Sustainability Technology 162

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JUNE 23, 2022

Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Technology has permeated the quick serve restaurant industry and job functions – from point of sale (POS) to complying with food safety standards.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

FEBRUARY 28, 2024

In a world reshaped by the pandemic, evolving labor markets, and shifts in consumer behaviors, restaurant owners are increasingly turning to technological innovations. These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences.

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Fast Casual Fine Dining Customer Service Casual 117

Modern Restaurant Management

APRIL 13, 2022

As the impact of the pandemic continues, restaurants face constant and evolving operational challenges. At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. POS technology can help with labor shortages, supply chain concerns and customer experience.

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POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

DECEMBER 22, 2022

Miso Robotics provides intelligent automation solutions for foodservice that solve some critical back-of-house kitchen operations. Restaurant operators know better than everyone that this current labor challenge is not going away. restaurants are operating with 2.8 restaurants are operating with 2.8 Across the U.S.,

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2023 Front of House Back of House 2022 188

Modern Restaurant Management

MAY 9, 2022

In our April 2022 monthly industry impact report, QSR sales in the US are flat at 0.2 percent in Q1 2022 compared to the same quarter last year. And as we examine Q1 2022, we see that QSR performance continues to lag. In March 2022, traffic was down -8.5 percent in the first three months of 2022.

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2022 Loyalty Program Point of Sale 2021 189

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 28, 2023

The survey ran between October 23 and November 13, receiving more than 250 responses from chefs, representing independent restaurants and operators and 44 states throughout the country. 10,608 restaurants opened across the US, about 6 percent more than in 2022. 53 percent of people are now redeeming the cards, up 13 percent from 2022.

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2024 2023 Food Order 2013 189

Modern Restaurant Management

APRIL 21, 2022

Every quarter, the manager sends a technician to each location for preventative maintenance, concentrating on the oldest equipment. However, technologies such as the Internet of Things (IoT) are helping to rein them in. Picture the life of a manager with a portfolio of 30 restaurants. Saving Energy and Resources.

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Sustainability Food Truck Equipment Consumer Goods 117

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience. That may not be true.

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2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

JUNE 7, 2023

Today, technology is revolutionizing food safety practices by enabling centralized and automated solutions. One transformative technology driving food safety initiatives is the Internet of Things (IoT). The same source reported 8 in 10 restaurant operators with job openings that are difficult to fill.

Food Safety 167

Food Safety Kitchen Safety Food Customer Service 167

Modern Restaurant Management

DECEMBER 29, 2023

Shortage of Capital for Restaurant Technology As we marched into 2023, interest rates and uncertain economic conditions continued to impact the withdrawal capital from restaurant technology investments. Investments in venture capital had a massive retreat in 2023, hitting the technology sector very hard. an hour for childcare.

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