Rocket Fuel

DECEMBER 7, 2022

2022 might have been QSR’s best year yet: Covid’s impact on restaurant operators dwindled, and despite inflation soaring, quick-service restaurant operators reported record sales. . Here are our top five QSR industry trends from 2022: 5. Here are our top five QSR industry trends from 2022: 5. Star-studded marketing.

2022 52

2022 Fast Casual BOH Food Order 52

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Goliath Consulting

APRIL 4, 2023

Online ordering and delivery play an essential role in pizzerias. Independents Remain Strong During the height of COVID-19, the survey found that the top three concept segments include Casual Dining, Fast Casual, Build-to-Order and Carryout/Delivery. of their sales, according to CHD Expert.

2023 78

2023 Fast Casual Point of Sale Email Marketing 78

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. Consumers too squeezed the industry, particularly in the early days of the pandemic.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

The Restaurant Group

SEPTEMBER 16, 2020

The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Several COVID-19 restaurant industry trends are also apparent, such as an increase in online ordering and a push towards change industry culture, among others. Online Ordering and Delivery Penetration.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. In order to beat the competition, you need to know where you are leaking revenues or incurring more costs. Detailed Performance Reports.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. Restaurants had to change business models, pivoting to a larger focus on takeout food and food delivery. ” In fact, P.F. Is off-premise dining here to stay?

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. " Pielogy Expands in Ohio.

Franchise 203

Franchise Franchising 2020 2021 203

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Modern Restaurant Management

MARCH 11, 2022

In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company.

2022 208

2022 Marketing Fast Casual Mobile Ordering 208

Aaron Allen & Associates

AUGUST 15, 2023

Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The consumer is twice as likely to order food for off-premise consumption (takeaway, food delivery, or drive-thru), and almost four times as likely to order online as they were before the pandemic. Restaurant Due Diligence Mitigate Risk.

Hotels 52

Hotels Catering Tourism 2023 52

Single Platform

SEPTEMBER 11, 2018

A CNN Money report from mid 2008 noted that casual dining chains were taking a major hit as people turned to cheaper food alternatives. Restaurants have followed suit in order to cater to the ever-growing demand for organic products. A vast landscape of restaurants lie between fast food and fine dining.

Fast Casual 36

Fast Casual 2008 Social Media 2009 36

Modern Restaurant Management

JANUARY 13, 2023

Available now through the Slice Factory mobile app, the $5 deal includes the original Chicago jumbo pizza slice with a free soft drink included in-store, delivery or with the convenient slice thru. You can order online or in the Dickey’s app for curbside pick-up, take-out and delivery. ” The Royal Silencer.

2023 100

2023 Menu Seasonal Menu Back of House 100

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. – Alex Ponomarev, CEO of Syrve MENA 2023 was the year of reset with third-party delivery.

2023 197

2023 Loyalty Program Mobile Ordering Consumer Goods 197

EATER

MARCH 22, 2022

The difference between a regular themed restaurant and an “entergaging” one seems to be that the latter serves copious amounts of meme-able content alongside its dishes: The restaurant launched its own app , which featured ordering capabilities, built-in games, voice recognition, its own currency, and an Instagram-like photo feed.

License 101

License Social Media Website Management Food Order 101

Single Platform

SEPTEMBER 11, 2018

A CNN Money report from mid 2008 noted that casual dining chains were taking a major hit as people turned to cheaper food alternatives. Restaurants have followed suit in order to cater to the ever-growing demand for organic products. A vast landscape of restaurants lie between fast food and fine dining.

Fast Casual 28

Fast Casual 2008 Social Media 2009 28

Modern Restaurant Management

AUGUST 25, 2021

We’re excited to open our first restaurants near our headquarters in west Michigan in 2022.” “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.”

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 10, 2021

” In order to commit to an effective rollout system-wide, Wing Zone will introduce the new brand at five corporate locations in Las Vegas before implementing at other locations across the country. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

SEPTEMBER 24, 2021

Greek from Greece (gfg) Café, the authentic Greek fast casual phenomenon, recently opened its fifth New York location at 100 Purchase Street in Rye. “Gfg is the leading brand in the Greek fast-casual cuisine, but it also has innumerable benefits for franchisees,” said Dan Rowe, CEO of Fransmart.

Franchise 185

Franchise Franchising Customer Experience Fast Casual 185

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MAY 28, 2021

Additional 2020 Award Recipients: Top Delivery Sales : Lance and Blake Condray, Campbell, CA. Adding to the 20 Noodles & Company locations in the metro Chicago market, the ghost kitchen will help reach a new customer base through its digital channels and give the fast-casual brand a presence in-between local locations. "We're

Franchise 189

Franchise Franchising Fast Casual Loyalty Program 189

Modern Restaurant Management

JUNE 17, 2021

Located in Salina, Kansas, this prototype marks a new chapter for the brand’s design evolution as this option is its first model without a dining room, hosting a double drive-thru and a walk-up ordering station. This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

SEPTEMBER 14, 2021

These changes go into effect in October for the launch of the 2022 call for entry period. TheFork and SevenRooms have joined forces to offer an exclusive and unique combination of services aimed at helping restaurants increase online reservations while seamlessly managing their front of house and guest experiences. Local Hero Debuts.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JULY 16, 2021

Überrito is a fresh, fast and friendly environment that has adapted to today’s guest, which will allow our franchise partners to take full advantage of dine-in, take-out, delivery, drive-thru, and pick-up lane options.” ” Starbird Plans Franchising. . ” Starbird Plans Franchising.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

AUGUST 11, 2021

We’ve really set ourselves apart as the hottest fast-casual brand out there right now, and there’s no question about it based on the numbers.” “The business is doing incredible things through its careful selection of vetted franchise owners and fast, but strategic, growth. and Canada. .

Franchise 180

Franchise Franchising Fast Casual Sports 180

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

FEBRUARY 1, 2021

As previous data has highlighted, guests are hyper-focused on cleanliness during this pandemic, and it is reflected in their online comments and reviews. Meeting or exceeding their expectations for safety is rewarded by positive feedback online. ” Customer Desire and Brand Delivery. Future Delivery Habits.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. The first of the three new restaurants is slated to open in Jacksonville in spring of 2022.

Franchise 173

Franchise Franchising Sustainability Fast Casual 173

Modern Restaurant Management

JANUARY 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features an economic report from Yelp, super Super Bowl stats, delivery trends, megatrends, best cities for BBQ and top venues. Fast-food restaurants also took a hit, down 1.5 Delivery and To-Go orders are up 14 percent. Yelponomics.

2020 192

2020 Loyalty Program Point of Sale 2019 192