Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Black Box Intelligence

OCTOBER 27, 2022

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. YoY in September – down -1.9%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

Modern Restaurant Management

JUNE 15, 2022

If you happen to own a casual dining establishment, it’s even better: The global fast casual restaurants market is expected to grow by $186.27 billion during 2022-2026. Looking for some ideas to help your casual dining establishment thrive? According to recent data from Morning Consult , 75 percent of U.S.

Casual 204

Casual Design Fast Casual Outdoor 204

Modern Restaurant Management

APRIL 26, 2023

At a high level, the findings indicated that reported usage across restaurant segments and revenue channels has fallen compared to Q4 2022. On the bright side, sales continue to perform positively compared to last year, primarily driven by price increases throughout 2022. The survey results were supported by performance.

2023 148

2023 Fast Casual 2022 Pricing 148

7 Shifts

MARCH 3, 2021

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!), This places kitchens at the center with and multiple spokes—from delivery to meal kits to virtual brands—all coming out of it. The brand is now considering franchising.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

OCTOBER 12, 2022

Programs that enable data capture, incentivize direct ordering in the wake of third party delivery (saving countless dollars in commission fees), and drive engagement have the ability to create compelling enticements without relying heavily on expensive discounts. Starbucks Rewards members made up 53 percent of U.S. million members to 27.4

Loyalty Program 183

Loyalty Program Merchandise Mobile Ordering Fast Casual 183

Modern Restaurant Management

APRIL 12, 2022

Revenue Management Solutions just released its Q1 2022 consumer sentiment survey, and it appears the industry’s concerns have moved beyond the pandemic. As we enter Q2 2022, it’s a different view. Delivery use is also down to 53 percent from 57 percent, a decline likely caused by ongoing fatigue of delivery surcharges.

Pricing 186

Pricing Fast Casual 2021 2022 186

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 104

Fast Casual Food Food Order Mobile Ordering 104

Modern Restaurant Management

FEBRUARY 5, 2024

However, the best available coupon and fastest delivery time tied in second place. Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. Normally, 42 percent of diners expect their pizza to arrive within 30 minutes.

2024 192

2024 Loyalty Program Food Order 2030 192

Rocket Fuel

DECEMBER 7, 2022

2022 might have been QSR’s best year yet: Covid’s impact on restaurant operators dwindled, and despite inflation soaring, quick-service restaurant operators reported record sales. . Here are our top five QSR industry trends from 2022: 5. Here are our top five QSR industry trends from 2022: 5. Star-studded marketing.

2022 52

2022 Fast Casual BOH Food Order 52

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. Fast food reigns supreme.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

Food 186

Food Food Safety Front of House Fast Casual 186

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. percent more than in 2022. Having pickup cabinets and food lockers to cater to takeout/delivery customers is just part of the equation. Who will capture the gold?

Equipment 114

Equipment Customer Experience 2023 Fast Casual 114

Black Box Intelligence

OCTOBER 27, 2022

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. YoY in September – down -1.9%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Foodable

NOVEMBER 9, 2021

In this special keynote session from Fast Casual Global , host and pioneer of the fast casual segment, Paul Barron, explores how Consumer insights and brand connections will create the next phase of growth in food service. alone, and Globally fast casual revenue is estimated at approximately half a trillion dollars.

Fast Casual 78

Fast Casual Casual 2022 Events 78

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual.

Fast Casual 78

Fast Casual Point of Sale Front of House Fine Dining 78

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

Modern Restaurant Management

DECEMBER 21, 2022

Explore Higher-Margin Offerings : Related, next year, restaurants can look to new ways to offset pressures on margins by leaning more into higher-margin offerings like catering and delivery direct through owned channels vs. third party delivery. – Matt Rinehart, HRI Hospitality’s Vice President of F&B. . "Balancing

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The segments with the weakest 3-year growth remain family dining and casual dining. Limited-service includes quick service, and fast casual.

Fast Casual 74

Fast Casual Front of House Back of House Fine Dining 74

Black Box Intelligence

JULY 26, 2022

Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. Upscale Casual also saw a steep decline compared to May 2022. Black Box Intelligence Analysts investigated average guest check growth in Q2 2022 compared to Q2 2019. Turnover rates eased in Q2 2022.

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Modern Restaurant Management

JANUARY 19, 2022

The entire industry was forced to adopt a decade’s worth of delivery and curbside technology in a matter of months just to stay functional as consumers first battled lockdowns and later their own hesitancy to return to dining-in. Consumers too squeezed the industry, particularly in the early days of the pandemic.

Food Supply 191

Food Supply Restaurant Law Email Marketing Mobile Ordering 191

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

JULY 30, 2021

The new model will launch in 2022 and enables the company to advance work-life-balance for employees, while enhancing the workability and connectivity of the Restaurant Support Center teams. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

7 Shifts

JUNE 1, 2022

With more than 30 speakers and 800 attendees at the 2022 event, the Food Marketing Conference - hosted by Western Michigan University - is the event for restaurateurs hoping to spread the word of their business to the right audiences in the most cost-effective ways. In-Person or Virtual: Both ( In 2022 ). Food Marketing Conference.

2022 195

2022 Fast Casual Website Management Workshop 195

Aaron Allen & Associates

JULY 29, 2022

And even though there are only 1 service robots for every 1,500 restaurants (globally, as of 2022), many are coming out of the prototype phase and can do almost anything a human can. Some of the capabilities for monotonous jobs are closer than most people think and penetration is going to happen faster than delivery.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64

Black Box Intelligence

DECEMBER 16, 2022

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. Based on their 3-year same-store sales growth, the segments that performed the best fell under the limited-service category: quick service and fast casual.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Foodable

NOVEMBER 24, 2021

In this session from Fast Casual Global , host Paul Barron sits down with Atul Sood, Chief Business Officer, of Kitchen United to discuss how understanding third-party delivery will be a key strategy long into the future and how innovators are creating entirely new business sectors in food service today.

2030 65

2030 Fast Casual Point of Sale 2022 65

The Restaurant Group

SEPTEMBER 16, 2020

The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Most expected delivery to be their saving grace, but quickly picked up on the benefits of curbside pickup. Whatever the reason, likely a combination of these, it is unlikely that this shift will reverse before 2022.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148

Restaurant Engine

JUNE 11, 2020

“In May, we could see casual dining, same-store sales down still in the 40% to 60% range.” “A lot of sell-side analysts are looking through 2022 to be a wash, or even to be down significantly.” ” In contrast, casual dining establishments without drive-thru windows are suffering. .”

Fast Casual 71

Fast Casual Restaurant Law Food Supply Delivery 71

Qu

MARCH 31, 2023

But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies. But there’s good news, too. But there’s good news, too. They need a partner.

2023 52

2023 Fast Casual Point of Sale Employee Relations 52

Black Box Intelligence

AUGUST 20, 2022

Same-store traffic experienced negative YoY growth for the five-month period ending in July 2022. July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Black Box Intelligence

NOVEMBER 17, 2022

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. The segments with the weakest 3-year growth remain family dining and casual dining. In fact, October’s same-store sales growth of +5.2% in October, a 0.4

Fast Casual 40

Fast Casual Front of House Back of House Fine Dining 40

Foodable

JANUARY 14, 2021

Three Key Points: Do not expect normalcy to return until 2022. Businesses that survived 2020 implemented delivery and takeout systems , turned to ghost kitchens, and invested in other technology that lowers staffing requirements. Fast casual is going to struggle without drive-thrus and other convenient options for pickup.

2020 69

2020 2021 Fast Casual Point of Sale 69

Black Box Intelligence

JULY 26, 2022

Same-Store Sales Growth Lowest Since February 2021 Year-over-year guest counts have now been in a three-month decline (since March 2022), impacting sales and traffic. Upscale Casual also saw a steep decline compared to May 2022. Turnover rates eased in Q2 2022. Same-store sales growth was +1.6%

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

EATER

MAY 2, 2023

Some are essentially beefed up loyalty programs promising perks like free delivery and points that can be used toward future purchases; others are monthly meal deliveries that drop chef-prepared dinners right on your doorstep; and others are wine clubs that bundle bottles with tasting notes to turn subscribers into instant connoisseurs.

Loyalty Program 68

Loyalty Program Social Media Customer Service 2022 68