7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Perfect Daily Grind

OCTOBER 14, 2022

The Best of Thailand auction will be held on 17 November 2022. European Coffee Awards 2022 announces finalists. The 2022 European Coffee Awards will take place on 18 October 2022 as part of this year’s European Coffee Symposium. Tickets are available at reduced prices until 15 December 2022. Wed, 12 Oct.

2022 121

2022 2023 Webinar Agriculture 121

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Down the line, menus will become practically customized to the individual consumer.

Employee Relations 189

Employee Relations Back of House Front of House Customer Experience 189

Perfect Daily Grind

MAY 13, 2022

The “bean-free coffee” manufacturer will launch its first product in the second quarter of 2022. First round of 2022 Canadian Barista Championships takes place in Toronto. Dutch Bros reports 2022 first quarter revenue up 54%. Peru’s coffee production to exceed 4 million 60kg bags in 2022/23. on 2021/22.

2025 118

2025 2022 Webinar Compost 118

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. A drive to create better working conditions and benefits for industry employees. million Instagram followers.

2024 189

2024 2023 Food Order 2013 189

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It depends on several factors, ranging from user experience to functionality. Inventory Management Software.

2022 69

2022 Management Management Loyalty Program 69

Perfect Daily Grind

SEPTEMBER 16, 2022

Agnieszka Rojewska wins 2022 Polish Brewers Cup. Rojewska, who is a former World Barista Champion and the 2022 World Coffee in Good Spirits Champion, will represent Poland at this year’s World Brewers Cup in Melbourne, Australia from 27 to 30 September 2022. in 2022, despite 2.5% Tue, 13 Sep.

2022 139

2022 Café Seminar 2023 139

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. We often tend to think too big-picture about what a seasonal worker can accomplish in their short time as an employee. How to avoid. For instance, hiring support for current staff (i.e.,

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

EATER

NOVEMBER 14, 2023

Red Cup Rebellion 2022 | Mark Rightmire/MediaNews Group/Orange County Register via Getty Images Starbucks workers are striking again on Red Cup Day, and this year more people are getting involved Red Cup Day, the day Starbucks releases its collectible holiday cups, is one of the company’s most profitable.

Employee Relations 141

Employee Relations Customer Experience Social Media License 141

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. According to studies, customers who form personal ties with the staff are more willing to revisit the restaurant for an enhanced experience. Let’s discuss. .

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

QSR Automations

MAY 2, 2024

ConnectSmart® RecipesPlus is not just a recipe hosting software, it’s a tool designed to create a consistent dining experience for your guests. With easy to follow step-by-step instructions and video demonstrations for each recipe, ConnectSmart® RecipesPlus makes employee training a breeze.

Book 52

Book Social Media Allergens Employee Relations 52

Black Box Intelligence

MARCH 8, 2022

If you’re heading into 2022 with cautious optimism, that’s understandable. Here are the restaurant trends for 2022. . From robotics to contactless payments, customers and operators began using technology to engage with one another in new ways. Restaurant industry trends 2022. Here’s our restaurant forecast for 2022. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

MARCH 1, 2023

Those areas of your restaurant that aren’t typically seen by customers but directly impact your business. So, even if your customers are unaware of what’s going on behind the scenes, any operational inefficiencies will eventually surface – with potentially dire consequences for your business.

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

FEBRUARY 28, 2022

In each of the metrics analyzed, similar findings revealed that these cities did not experience worsened trends after implementing vaccine mandates, compared to trends they were already experiencing prior to implementation.

Employee Relations 203

Employee Relations Dine-in Customer Experience Sustainability 203

Modern Restaurant Management

OCTOBER 15, 2020

According to William Blair , delivery is projected to have a 25 percent CAGR over four years, growing from about $25 billion in 2018 to $62 billion in 2022. Even restaurants traditionally associated with their unique dine-in experiences, such as Benihana and Fogo de Chão, now have branded delivery programs. Facebook’s 1.62

Delivery 223

Delivery Social Media Loyalty Program Customer Service 223

Hot Schedules

DECEMBER 7, 2021

While diners and other service consumers may be willing to shell out more for an experience, the nature of retail purchases mean consumers know of price hikes before even selecting an item. Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Making Employees Advocates.

Retail 78

Retail Employee Relations Hotels 2022 78

QSR Automations

APRIL 29, 2024

In the fast-paced world of restaurant management, making sure everything runs smoothly and customers are satisfied is key. Its user-friendly interface makes it easy to manage waitlists, handle special requests, and seat customers strategically to maximize capacity without compromising customer satisfaction.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Black Box Intelligence

MARCH 29, 2022

As you forge ahead into 2022, making sure that you are tracking the right restaurant KPIs in order to set you up for deploying the most strategic and achievable restaurant goals. In order to reach new customers and keep old ones coming back, restaurant marketing teams have to think outside of the box. Restaurant Human Resources KPIs.

2022 52

2022 Point of Sale Consumer Goods Food Supply 52

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

The Restaurant Times

FEBRUARY 24, 2022

Both online and offline marketing strategies can benefit from data gathered about your actual customers. What measures must one take to build a loyal customer base ? If you want to leave a long-lasting impression on your customer then you must check out all the boxes- food, decor, accessibility, affordability etc. The Ambience.

2022 52

2022 Loyalty Program Email Marketing Customer Service 52

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Yet, customer habits don’t always translate to customer approval or glowing reviews. Restaurant same-store sales growth was +5.3%

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. Planned increase on January 1, 2022. Planned increase on January 1, 2022. hour for businesses with 4 or more employees. Here are the current U.S.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Perfect Daily Grind

NOVEMBER 25, 2022

Ethiopia’s Tracon Trading wins the 2022 Ernesto illy International Coffee Award. The Long Miles Coffee Burundi PCA will be held on 22 December 2022, with samples available now. million in 2022 Q2. The USDA says excessive rainfall and increased cloudiness in Colombia could reduce 2022/23 production volumes by up to 9.2%.

2022 166

2022 Workshop Certification Café 166

Lavu

NOVEMBER 10, 2022

Restaurant customer expectations are high. Restaurants of all sizes need to make adjustments to meet these customer demands, and one way they can do that is by using restaurant automation tools. The 2022 State of the Restaurant Industry found that 70% of operators do not have enough employees to support customer demand.

Employee Relations 78

Employee Relations Inventory Fast Casual Point of Sale 78

Apicbase

FEBRUARY 29, 2024

Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. million in 2022, to $1,087 million in 2023. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant365

FEBRUARY 10, 2022

While we had high hopes that 2022 would bring an end to this crisis, the National Restaurant Association’s State of the Industry 2022 report states that sixty-five percent of operators had to reduce their business hours in the past three months because they were short on staff. Tell me about your restaurant experience.

Employee Relations 78

Employee Relations Hiring Customer Experience 2022 78

Perfect Daily Grind

MARCH 18, 2022

between 2022 and 2031. The South Asian and East Asian markets are expected to experience the most growth throughout this period. Blank Street aims to open two dozen UK locations by the end of 2022. At the 2022 annual shareholder meeting, the company announced that Schultz will replace Kevin Johnson as the interim CEO.

Pricing 121

Pricing Webinar 2022 Social Media 121

Restaurant365

FEBRUARY 18, 2022

According to the National Restaurant Association’s recently published State of the Restaurant Industry, the percentage breakdown of operators who plan on investing in back-of-the-house technology in 2022 are as follows: Family dining – 30%. Every establishment’s goal is to deliver an outstanding customer experience.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. As part of its celebrations for the opening of the new Barnsley location, the first 200 customers to visit the store received a free coffee. Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter.

2022 124

2022 Point of Sale 2021 Café 124

EATER

DECEMBER 16, 2022

Aside from not crossing the picket lines, SBWU has also asked customers to support their organizing efforts by not buying Starbucks Gift Cards this year, the union’s first request of customers that goes beyond not visiting a Starbucks store for a day.

Employee Relations 97

Employee Relations Customer Experience 2022 2021 97

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% between February 2021 and February 2022. Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Perfect Daily Grind

APRIL 1, 2022

Specialty Expo to host 2022 US Coffee Championships from 8 to 10 April. The remaining 2020 US Cup Tasters Championships, US Coffee in Good Spirits, and US Roaster Championships will be held alongside the 2022 US Barista Championships, US Brewers Cup, and US Latte Art Championships at the event in Boston. Neumann Stiftung Stefan Ruge.

Agriculture 116

Agriculture Recycling 2022 2025 116

Open for Business

MARCH 23, 2023

Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. They can be done by full-time employees, part-time staff, or freelancers. Another option is outsourcing marketing to a restaurant marketing agency or public relations firm.

2023 78

2023 Marketing Social Media Email Marketing 78

Modern Restaurant Management

DECEMBER 14, 2021

Modern Restaurant Manaagement (MRM) magazine asked restaurant industry insiders to discuss the key challenges they believe restaurants will face in 2022. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. A drop in employee retention & difficulty in hiring.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

The Restaurant Group

SEPTEMBER 16, 2020

million employees (as of 2019), both of which have been especially hard hit by the necessary restrictions. The COVID-19 restaurant trends seen now will likely continue well into 2021 and perhaps even 2022. Whatever the reason, likely a combination of these, it is unlikely that this shift will reverse before 2022.

Online Ordering 148

Online Ordering Delivery Point of Sale Customer Service 148