Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

2022 173

2022 Food Supply Back of House Kitchen Safety 173

Modern Restaurant Management

DECEMBER 28, 2021

Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. This approach required fewer front-of-the-house staff to maintain a dining room, complied with government orders, and kept many brands from closing.

Franchise 182

Franchise Franchising 2022 Fast Casual 182

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. For restaurant employees added in the past year (August 2021-August 2022), the average employee tenure is just 110 days —a little over three months. Table of Contents.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

2022 203

2022 Mobile Ordering Guest Recovery Point of Sale 203

Modern Restaurant Management

NOVEMBER 15, 2021

Today’s restaurants face obstacles on many fronts. Here are three best practices that can help restaurant operators deliver the best results now and in the months and years ahead. Simplify Front of House Processes. Automation technologies can improve back of house operations as well.

Training 173

Training Front of House Food Safety Back of House 173

The Restaurant Times

FEBRUARY 22, 2022

The labour shortfall and supply chain constraints that plagued 2021 have persisted into 2022. These difficulties are producing instability, forcing operators to cut costs and find new niches. These difficulties are producing instability, forcing operators to cut costs and find new niches. Popular Restaurant Start-Up Trends 2022.

2022 98

2022 Front of House Cash Management Online Ordering 98

QSR Automations

JANUARY 15, 2024

As we begin to fully dive into 2024, the key to operational efficiency lies in leveraging cutting-edge technologies. Among them, ConnectSmart® Kitchen remains a g ame-changer , revolutionizing how restaurants o p timize l abor and streamline their operations.

2024 52

2024 Operations Front of House Social Media 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. decline from 2022.

2024 52

2024 Operations 2023 Loyalty Program 52

7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. From then on, as we eased into lockdowns and got used to ordering in or eating outside, sales began a steady climb back up where they plateaued for the summer. Foot traffic disappeared overnight.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

Mobile Ordering 174

Mobile Ordering Front of House Back of House Consumer Goods 174

QSR Automations

APRIL 17, 2024

That’s where technology comes in, transforming the way restaurants operate and enhancing the overall guest experience. In their latest report, Nation’s Restaurant News stated that a whopping 96% of operators said technology would be important for meeting key objectives in 2024.

Technology 52

Technology Front of House Back of House Social Media 52

Modern Restaurant Management

JANUARY 18, 2023

If 2020 and 2021 were all about helping operators find new revenue streams to reach guests when they couldn’t come into restaurants, then 2022 was all about getting customers back in. To meet their expectations, operators can use detailed, data-driven guest profiles. Personalization with Data.

2023 184

2023 Guest Recovery Email Marketing Back of House 184

Modern Restaurant Management

JANUARY 5, 2022

While some operators have been hesitant to invest in technology, they must reflect on the past two years. The setbacks restaurants have faced will continue to impact them into 2022. Restaurant operators are understandably concerned about the ramifications of staffing shortages. Restaurants Must Prepare For Continued Disruptions.

Technology 153

Technology Front of House Online Ordering Back of House 153

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. . from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 86

2022 Point of Sale Fast Casual Fine Dining 86

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. With ConnectSmart® Host, restaurants can stay ahead of the curve by leveraging technology to streamline operations, empower staff, and exceed customer expectations.

Front of House 52

Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

JUNE 23, 2022

Fast forward to 2022. The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. QSR workers, like everyone else, are expected to use technology on the job. And many have risen to the occasion.

Food 181

Food Food Safety Front of House Fast Casual 181

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

MARCH 3, 2021

When we look back at the impact that 2020 had on the restaurant industry, we’ll see it as an accelerator of change. The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive.

Fast Casual 195

Fast Casual 2021 Back of House Casual 195

Marketing4Restaurants

JANUARY 5, 2022

Mission-focused restaurants are those that operate to fulfill a mission, mostly an ode to their cultural background or their beliefs. Mission-focused restaurants are those that operate to fulfill a mission, mostly an ode to their cultural background or their beliefs. Your marketing will not be as authentic and genuine.

2022 52

2022 Front of House Back of House Food Supply 52

Marketing4Restaurants

MAY 23, 2022

Mission-focused restaurants are those that operate to fulfill a mission, mostly an ode to their cultural background or their beliefs. Going back to the vegetarian restaurant example, if you employ vegetarians to work in your restaurant too, your customers will get the best experience. Just take a vegetarian restaurant for example.

2022 52

2022 Hiring Front of House Back of House 52

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. 5 Tips on Tipping.

BOH 195

BOH Restaurant Law Back of House Front of House 195

The Restaurant Times

AUGUST 26, 2022

Whether you are the owner of a fine dining restaurant, quick-service restaurant, food truck, or coffee shop, you will need restaurant management apps to streamline your business operations and unlock potential revenue in 2022. It makes your day-to-day restaurant operations immensely easy and creates a much better customer experience.

2022 69

2022 Management Management Loyalty Program 69

Marketing4Restaurants

DECEMBER 29, 2021

We put all these together to discuss what the big trends will be for Restaurants in 2022 and how you can benefit from them. It’s the beginning of a new year and one of the things you should be focused on are the trends in the restaurant industry for 2022. What are we seeing within the industry?

2022 52

2022 Front of House Food Truck Back of House 52

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. The personalization of drive-thrus began internally across many brands a few years back. Every minute!

Employee Relations 184

Employee Relations Back of House Front of House Customer Experience 184

QSR Automations

MAY 2, 2024

In this realm of precision, technology is a game-changer, it can revolutionize the way bars operate and enhance the customer experience. Seamless Integration with ConnectSmart® Kitchen In any bustling bar, coordination between the front and back of house is crucial.

Social Media 64

Social Media Front of House Innovation Technology 64

Restaurant365

FEBRUARY 18, 2022

Between self-service, order management, home delivery options, and futuristic robotic servers, there’s no shortage of great ideas for boosting front-of-house productivity. Here are a few examples of how expanding back of the house technology can help deliver on patrons’ increasing expectations: Delivering dining insights.

Technology 78

Technology Dietary Restrictions Back of House Front of House 78

Black Box Intelligence

SEPTEMBER 16, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. Q2 2022 net sentiment for off-premise dining was negative across all segments. All growth numbers are year over year unless specified. rating.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

QSR Automations

MARCH 12, 2024

That’s where QSR Automations steps in, revolutionizing the way restaurants operate with their ConnectSmart® Kitchen product. Imagine this: a bustling Saturday night at your favorite restaurant. ConnectSmart® Kitchen’s ability to expedite service and improve order accuracy is transforming the way restaurants operate in the modern age.

Ordering 52

Ordering Front of House Social Media Back of House 52

ChefMod

OCTOBER 20, 2021

Pundits predict a surging demand in consumption in 2022 but also shrinking corporate pool as most people work from home. Here are some bulletproof ways to streamline operations in a catering business to cope with changing market dynamics. Sharing a delicious meal with friends and family delivers on all fronts.

Catering 52

Catering 2022 Pricing Food Supply 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 148

2024 2023 Food Order 2013 148

Apicbase

JANUARY 13, 2023

The F&B industry grew in 2022… and it will keep growing in 2023. It highlights those shifts so that you can prepare your operation for success without being blindsided by pitfalls and emerging trends. They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

APRIL 11, 2022

According to the 2022 State of the Restaurant Industry report from the National Restaurant Association, more than half of restaurant operators believe it will be a year or more before business conditions return to normal, with one of the dominant factors being labor costs. A recent article in The New York Times cited a 5.7-percent

Healthcare 199

Healthcare Cash Management Social Media Communication 199

Black Box Intelligence

OCTOBER 27, 2022

Although those same factors seem to be slowing the erosion of guest counts across nearly all segments in the restaurant industry, guests continue to pull back on spending as their earnings decrease year-over-year (YoY) once adjusted for inflation. from August 2022. reported in August. Same-store traffic growth fell to -3.6%

2022 40

2022 Point of Sale Fast Casual Fine Dining 40

Black Box Intelligence

NOVEMBER 14, 2022

November 14, 2022 – Black Box Intelligence, the leading performance benchmarking provider for the restaurant industry, today announced GuestXM™, the first Customer Experience Management Platform (CEM) purpose-built for the restaurant industry. That all changes with GuestXM™. ” – Brad Jacobus, Head of Marketing, Jim n Nick’s.

Customer Experience 85

Customer Experience Management Management Front of House 85

Open for Business

MARCH 1, 2023

The labor market has shown signs of improvement, but most restaurant operators are still looking for restaurant staff. million workers came back to the accommodation and food service sectors. There were an average of 500,000 more job openings than new hires in the hospitality sector per month between October 2021 and March 2022.

2023 78

2023 Insurance Front of House Hiring 78

QSR Automations

JANUARY 22, 2024

Right here in Kentucky, Spiritless is providing options for those who wish to go low-ABV or alcohol-free. Operators can take inspiration from pioneers like Paper Plane Coffee Co. A key part of automating your restaurant is connecting your front and back of house; that’s where ConnectSmart® Host comes in.

2024 52

2024 Social Media Demo Front of House 52

Aaron Allen & Associates

JULY 29, 2022

Already in 2019, restaurants were not able to pass inflationary costs on to consumers (back then, the average restaurant price increase was 3.1% And even though there are only 1 service robots for every 1,500 restaurants (globally, as of 2022), many are coming out of the prototype phase and can do almost anything a human can.

Front of House 64

Front of House Back of House 2022 Kitchen Safety 64