Modern Restaurant Management

AUGUST 6, 2021

restaurant sales experienced a “healthy” increase in total sales in July, 2021, according to Restaurant.org. billion in June, 2021, the organization estimated. In fact, nearly 16,500 restaurant reopen in April 2021 just as restrictions began to start being lifted, according to recent data from. restaurant scene.

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Insurance 2021 Guest Recovery Point of Sale 493

Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. Sales velocity is now +1 percent vs July 17 2021. Sales velocity is now +2 percent vs July 17, 2021. Sales velocity is now +2 percent vs July 17, 2021.

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Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. The full Discerning Diner report can be read here. Delivering Excellence.

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2021 Retail Loyalty Program Online Ordering 447

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. Sales velocity is now -5 percent vs April 10, 2021. Sales velocity is now -3 percent vs April 10, 2021. California.

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2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The experts at 7shifts’ released a data-backed study titled “How Restaurants are Evolving Labor with Third-Party Delivery in 2021."

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2021 Fast Casual Fine Dining Point of Sale 424

Modern Restaurant Management

FEBRUARY 17, 2021

restaurant industry moving forward,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. Concern for safety protocols such as masks and gloves softened among consumers. Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Drive-thru.

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2021 Mobile Ordering Loyalty Program Download 474

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in.

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2021 Food Safety Point of Sale Kitchen Safety 339

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. If you shifted your restaurant operations in 2020 in favor of both takeout and delivery, you’ll want to keep delivery as one of your restaurant success tactics in 2021. Invest in the right online ordering platform.

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2021 Mobile Ordering Online Ordering Download 370

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

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Food Safety Recycling Restaurant Law Front of House 558

Goliath Consulting

DECEMBER 6, 2020

Now that 2021 is only weeks away, we are making predictions on what the new year will bring. Here are our top 5 food and restaurant trend predictions for 2021 and beyond. In 2021, that market will grow as meal kits provide all-in-one solutions for families staying at home and wanting easy, healthy and delicious meals.

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2021 Mobile Ordering Food Guest Recovery 286

Modern Restaurant Management

OCTOBER 7, 2021

Food safety and restaurant cleanliness. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment. Similarly, restaurant visitors expect their food to be of a consistent quality every time they visit.

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Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

OCTOBER 29, 2020

The year 2020 has brought with it many changes, whether social or medical, the happenings of the last few months will have a lasting impact on the food and hospitality industry and the consumers that make use of it. By reducing server contact, they give customers confidence that the business has care for their health and safety.

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2021 Loyalty Program Social Media Webinar 364

Modern Restaurant Management

MARCH 15, 2022

The value of the cryptocurrency market almost tripled in 2021 , with digital currencies having the potential to achieve returns higher than the stock market. For instance, Landry’s Chairman and CEO Tilman Fertitta announced in 2021 many of its restaurants would accept bitcoin and other digital currencies. Why the Crypto Craze?

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Food Supply Point of Sale Supplies Food Safety 592

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Restaurant and bar employment (as of July 2021) remains down by 1.5 Ongoing public health and safety concerns push down demand for the indoor restaurant experience.

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Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Download the full guidance, here. Employee health.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

NOVEMBER 13, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Voters in several states passed propositions that will affect the food and beverage industry. Election Results.

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Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Looking Ahead to 2021. Open and clear communication across our organization has been pivotal. We created a ?live

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Hospitality Food Safety Customer Experience Online Ordering 493

Modern Restaurant Management

APRIL 6, 2022

Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator. Temperature monitoring.

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Modern Restaurant Management

OCTOBER 18, 2022

The EV market experienced explosive growth in 2021, which is projected to continue into 2022. billion in 2021 profits for their EVs – more than six times higher than its 2020 earnings. Give them charging stations and a reason to stay (delicious food, great service, and a comfortable atmosphere) while their cars are charging.

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2040 Food Safety Audits Consumer Goods 473

Modern Restaurant Management

JULY 26, 2021

Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags. By doing so, restaurant managers put hygiene front and center at every step of the food journey and can ensure a more efficient workflow and safer food handling.

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Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 508

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Certified for its performance – Credentials demonstrate a product’s safety and efficacy.

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Kitchen Safety Front of House Food Safety Equipment 508

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. In Love with Tech, but Impatient.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JUNE 9, 2021

A survey conducted by Envoy found that 66 percent of employees are concerned about their health and safety as it relates to returning to in-person work. Further, the Rockefeller Foundation found that 44 percent of 1,339 U.S.

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Modern Restaurant Management

OCTOBER 20, 2021

Nearly three-fourths of respondents reported using the channel at least 1x weekly, a slight decline from May 2021. Takeout and delivery also have remained constant since May 2021 — 66 percent used takeout at least one time weekly, and 52 percent used delivery. Why Breakfast Is Back. A data-driven approach.

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2021 Dine-in Customer Service Casual 539

Modern Restaurant Management

MAY 3, 2021

These systems were often not created to support the volume they experienced when 67-68 percent of consumers have visited drive-thru or curbside pick up more often than before as of February 2021. Automated Safety. Most importantly, consumers need to have confidence in their safety and levels of exposure. QSR of the Future.

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Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

MAY 16, 2022

Even with robust growth, the restaurant industry faces steep challenges right now, with labor shortages, higher inflation, challenges with home food and drink deliveries, and ongoing food and supply chain shortages. Food Delivery Issues. That’s up from $640 billion in 2020. ” Covid Issues Still on Front Burner. .

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Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

DECEMBER 9, 2021

In a recent Limeade survey of people who started a new job in 2021, 52 percent of hospitality and food service workers said burnout was the top reason why they left their previous role. As many as one-third of all retail and food service workers receive less than one-week’s notice of their work schedule.

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Customer Service Retail Food Safety Mobile Ordering 547

Modern Restaurant Management

JANUARY 12, 2021

As brands look to 2021, here are five operational best practices restaurants can use to boost CX and gain a competitive edge during today’s complex market: 1. With real-time information gathering, analysis, and insights, fast casual chains gain the agility to tailor operational and safety programs to address these challenges at scale.

Fast Casual 411

Fast Casual Food Safety Loyalty Program Customer Experience 411

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021.

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Fine Dining Kitchen Safety Customer Service Employee Relations 495

Modern Restaurant Management

SEPTEMBER 23, 2020

Tastewise, an AI-powered food intelligence solution, launched in the UK. With real-time data into consumer behavior data, the solution offers immediate, location-specific food and beverage insights into an industry that is changing faster than ever before. ” Tastewise Data. social interactions, and 1.2M online recipes.

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Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. by April 2021 — a 122 percent+ increase YoY.

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Loyalty Program Customer Experience Mobile Ordering Customer Service 471

Modern Restaurant Management

AUGUST 5, 2020

General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide. The Neighborhood to Nation Recipe Contest is open to foodservice operators, chefs and line cooks who develop recipes for menu items served at independent, commercial restaurants or food trucks.

Food Safety 527

Food Safety Mobile Ordering Kitchen Safety Online Ordering 527

Modern Restaurant Management

DECEMBER 20, 2021

Now that many restrictions have been lifted and restaurants around the country are welcoming back diners in full force, QR codes are no longer viewed primarily as a safety solution. OpenTable reported a 44 percent growth rate from 2019 to 2021 in the U.S. in the online food delivery sector. from 2019 to 2020.

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Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Modern Restaurant Management

DECEMBER 13, 2021

Over the last 18 months, restaurants have managed incredibly difficult challenges, primarily driven by having to operate with new, constantly evolving safety guidelines. As the restaurant industry begins to rebuild itself, restaurants are now confronted with supply chain shortages as well as a labor shortage.

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Management Management Seasonal Menu Hiring 474

EATER

MAY 4, 2021

Meet the inspiring leaders using food to challenge conventions, empower their communities, and make positive change. America’s food culture is at a turning point. They started and joined mutual aid networks and nonprofit organizations to weave together the strands of empathy and empowerment missing from our social safety net.

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2021 Food Safety Education Sustainability 264

Goliath Consulting

APRIL 15, 2021

The success of these programs can be seen in the Delivering on Restaurant Rewards brief published by PYMNTS and Paytronix back in January 2021 (1). Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user.

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Loyalty Program 2021 Mobile Ordering Customer Experience 221

Modern Restaurant Management

JULY 27, 2022

The popularity of online ordering is motivating big fast-food chains to use rewards programs to hold onto new mobile app customers. The COVID-19 pandemic prompted chains to create, improve upon and increase mobile app and loyalty program adoptions, aligning customers’ shifting preferences toward safety. Share an experience.

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Loyalty Program Mobile Ordering Online Ordering Customer Experience 508