Touch Bistro

JULY 4, 2021

In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. million jobs – or 12% – short of pre-pandemic levels as of June 2021. million food service employees lost their jobs in 2020. Well, go ahead and unlearn it. In total, 2.5

2021 98

2021 Employee Relations Hiring Recruiting 98

7 Shifts

AUGUST 27, 2021

But he's hopeful that as vaccines become FDA approved (the Pfizer-BioNTech vaccine was granted FDA approval on Aug 23, 2021 ), the risk of lawsuits will be lower. Give your employees proper training. Eileen Gregg-Garcia hopes it can go beyond politics and be more about safety for everyone involved. “As Can I still get sued?

Restaurant Law 370

Restaurant Law Food Safety Communication Training 370

Modern Restaurant Management

APRIL 27, 2020

The guidance focuses on food safety, cleaning and sanitizing, employee health monitoring and personal hygiene, and social distancing. Each section includes a list of actionable items an operation should consider as it evaluates its safety procedures. Employee health. Download the full guidance, here.

Food Safety 231

Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

APRIL 6, 2022

" They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health. This is especially important for potential clients prone to allergies, given that the region has been clouded by recurrent wildfires in 2020 and 2021. Lastly, with these measures, service staff can feel safer.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

SEPTEMBER 27, 2021

Six major themes are expected to drive restaurant operator profitability and beverage attachment post-COVID, according to the Coca-Cola 2021 Fountain Foodservice Beverage Strategy Survey. "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior."

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

EATER

AUGUST 24, 2022

“They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. Luna started on the enchilada line at Amy’s San Jose plant in December 2021, and then became a machine operator in the pizza department after four months.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

Modern Restaurant Management

JANUARY 8, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. For the most part, courts have upheld dining restrictions due to public safety concerns. Litigation.

2020 186

2020 Restaurant Law Food Safety Employee Relations 186

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. In Love with Tech, but Impatient.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 16, 2021

These virtual brands have allowed restaurants to hone in on hot niche trends (anything chicken related, typically) with consumers. For the 12 months ended March 31, 2021, their pace of digital orders was up by 207 percent, versus 98 percentthrough direct restaurant ordering. Cracker Barrel trialed a chicken and biscuit concept.

Management 189

Management Management Insurance Kitchen Safety 189

Perfect Daily Grind

MAY 13, 2022

Voyage Foods secures US $36 million in Series A funding round. PRF Colombia announces Covid-19 health and safety measures. With more than 5,000 attendees expected, a number of health and safety measures will be implemented at the Plaza Mayor venue, including biosecurity technology to record attendees’ temperatures.

2025 118

2025 2022 Webinar Compost 118

EATER

DECEMBER 15, 2021

Starbucks employees in Buffalo wait for the results of the union vote count on December 9, 2021. Sam Amato, a Starbucks barista for the past 12 years, is an employee at the Amherst, New York location that filed a petition for a union election back in August; he strongly believes that his fellow workers will vote to unionize. “My

Employee Relations 101

Employee Relations Food Safety Coaching Insurance 101

EATER

APRIL 20, 2022

Critics say they make food inequity even worse. During the 2018 election campaign that swept her into office, a constituent quizzed her about the spread of dollar stores and the lack of healthy food choices in her district, where the residents are more than 80 percent Black. Fighting ‘Food Deserts’ or Helping Create Them?

Food Safety 103

Food Safety Food Retail Small Business 103

Next Restaurants

JANUARY 27, 2021

As we now move forward into 2021 , it’s more obvious than ever that digital marketing is essential in this industry. Share Health & Safety Measures. The health and safety of both your employees and your customers have taken center stage. Do you have a family history of a specific ethnic food?

Marketing 113

Marketing Email Marketing Online Ordering Social Media 113

Modern Restaurant Management

DECEMBER 21, 2020

As a result of this trend, we’ve shifted our focus to provide more Take & Bake options and even have plans to launch additional varieties of our Take & Bake breads in early 2021. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

JANUARY 22, 2021

Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. The brand is set to open at least 30 locations in 2021, and plans to have an additional 300 units in development. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.” Hot on Hot Chicken.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

OCTOBER 28, 2021

Lack of clarity in advance of an in-person visit can result in situations similar to a September 17, 2021 incident at Carmine’s in Manhattan. Food for Thought. However, a good gauge for frequency can be communicating your COVID-19 safety and prevention efforts at least as frequently as you communicate your special menu additions.

Communication 202

Communication Social Media Menu Loyalty Program 202

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Full-service restaurants are exempt from this law if employees sort organic waste. Litigation.

2020 164

2020 Restaurant Law Agriculture Compost 164

7 Shifts

OCTOBER 15, 2020

The restaurants who received the funding agreed to pay all employees non-tipped minimum wage, plus their tips as the restaurant returns to regular operations, and agreed to serve at least 500 free meals to New Yorkers affected by COVID-19. Now, the City Council of New York City has voted to extend local law 1932-A until March 31st, 2021.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Hot Schedules

MARCH 11, 2021

The Employee Benefits Outlook Post COVID-19. How the pandemic has affected employee benefit trends and expectations in the hospitality industry. In fact, the Annual 2020 Yelp Economic Average report shows that 18,207 new restaurants and food businesses opened nationwide in Q4 2020, down only 4 percent from Q4 2019.

Employee Relations 78

Employee Relations Insurance Recruiting Hospitality 78

EATER

DECEMBER 16, 2021

With her newest book One Fair Wage: Ending Subminimum Pay in America , published in the fall of 2021, Jayaraman furthers the movement. Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. It was very exhausting.” I can tell you that for sure.”.

Back of House 142

Back of House Employee Relations Delivery Mobile Ordering 142

Black Box Intelligence

MARCH 8, 2022

While 2021 represented a shift back towards normalcy, we haven’t quite recovered as much as we’d like. 2021 Restaurant industry news. 2021 saw the industry continue to rebound from the difficulties of 2020. And off-premise dining continued its dominance, as consumers enjoyed the safety and convenience of eating at home. .

2022 52

2022 Guest Recovery Point of Sale 2021 52

EATER

JANUARY 19, 2022

began paying attention to food supply chains in a new way. Once again, experts and food companies say that there is plenty of food in the country, but a bundle of factors along the supply chain appear to be preventing it from getting to shoppers. We don’t have a problem with farms producing enough food.

Food Supply 109

Food Supply Food Truck Agriculture Tip Distribution 109

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Restaurant Engine

MAY 26, 2021

With the Covid pandemic in 2020 and even in 2021, the restaurant industry found itself having to adopt new ideas and look deep into the future. In today’s world, it refers to restaurants using robots to cook and prepare the food. When you use an automated robot in your kitchen, you might even end up with zero kitchen-related accidents.

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Black Box Intelligence

OCTOBER 25, 2021

We use this data to formulate a net sentiment score across six categories: food, beverage, service, ambiance, value and intent on return. Pandemic-related issues continue to be the dominant factors driving restaurant customer satisfaction trends. My husband’s silverware looked dirty and my supposed clean napkin had food in it.”.

Customer Service 52

Customer Service Point of Sale Employee Relations Customer Experience 52

EATER

JULY 29, 2021

Most of the transmission across this country is related to people who are unvaccinated.” It’s also clear that face coverings help reduce the spread of the virus : In March 2021, researchers at the CDC published evidence that counties with mask-wearing mandates across the U.S. Walensky, the CDC director, said at a news briefing.

Food Safety 119

Food Safety Employee Relations Dine-in Bar 119

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. "Blendid is on a mission to make delicious and customized food accessible to all using robotics and AI.

Franchise 165

Franchise Franchising Catering Online Ordering 165

PathSpot

FEBRUARY 11, 2021

State of the Industry: 2021 Employee Safety Regulations in the United States Current and Upcoming Employee Safety Regulations in the United States Note: This blog post was last updated on February 11th 2020. A Call for Stringent Employee Safety Regulations Adjusting to new guidelines and regulations is challenging.

2021 52

2021 Food Safety Employee Relations Blog 52

Touch Bistro

MAY 31, 2021

Even in 2021, Restaurant Business reports that 92% of fully vaccinated restaurant customers plan to continue using online ordering post-pandemic at least as often as they did during it. Venues are often organized by location or food type to help customers explore and place their orders. Adjust Your Offerings.

Online Ordering 52

Online Ordering Ordering Social Media Mobile Ordering 52

Modern Restaurant Management

APRIL 30, 2021

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The law will become effective on March 29, 2021, and applies retroactively to sick leave taken beginning on or after January 1, 2021.

2021 181

2021 Allergens Restaurant Law Employee Relations 181

Modern Restaurant Management

APRIL 20, 2021

consumers to better understand their feelings about planning events in 2021. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). ” The Return to On Premise.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101