Black Box Intelligence

JUNE 24, 2021

What has 2021 looked like for the restaurant industry so far? For instance, many restaurants are using dining space as a staging area for delivery orders. And should they make permanent modifications to the dining area? In order to pivot correctly, restaurants need to continue to stay up to date with off-premise dining trends.

2021 57

2021 Guest Recovery Consumer Goods Back of House 57

Modern Restaurant Management

APRIL 13, 2022

At the end of 2021, four out of five restaurants reported facing a staffing shortage due to reduced operating hours and dining capacity. With data showing indoor dining rapidly decreasing as customers navigate new COVID variants, restaurants need the capability to quickly adapt and implement new solutions.

POS 215

POS Food Supply Mobile Ordering Point of Sale 215

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Food and beverage sales in the restaurant and foodservice industry are projected to total $789 billion in 2021, up 19.7 Consumers are showing similar signs of permanent behavioral change.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

AUGUST 31, 2021

The report illustrates the continued impact of the COVID-19 pandemic on the restaurant industry and provides an updated look at key indicators and trends influencing the industry's recovery as of June/July 2021, including the current state of the economy, workforce, and food and beverage sales. million jobs in the first half of 2021.

2021 180

2021 Beverage Leadership Food Order 180

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors. And according to Technomic, Inc., Addressing Retention.

Front of House 230

Front of House Loyalty Program Back of House Training 230

Modern Restaurant Management

OCTOBER 7, 2021

As a precaution, dining areas were closed and at one point, even eating al fresco was prohibited in certain areas. Dining room procedures. According to the 2021 State of the Restaurant Industry Mid-Year Update , more than 3 in 4 restaurant operators struggle with recruitment and retention, despite an increase in employment.

Technology 196

Technology Operations Food Safety Kitchen Safety 196

Modern Restaurant Management

APRIL 22, 2021

How are restaurants going to compete for the level of talent needed to make a full recovery in 2021? There are also political and economic factors in play as the restaurant industry builds towards recovery in 2021, with a $15 per hour minimum wage proposal making its way through the legislature.

Hiring 141

Hiring Food Safety Online Ordering 2021 141

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. There are generally two ways to go about opening a new restaurant: buying an existing one, or starting from scratch. Each has advantages and disadvantages. In this post, we’re going to focus on the former.

License 444

License Equipment Certification Information 444

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit. These accounts may not shock you. She has a point.

Leadership 195

Leadership FOH BOH Website Management 195

Apicbase

FEBRUARY 29, 2024

million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. million tons in 2020 and 12 million tons in 2021. At first glance, some stats might seem to contradict each other. Often, this is because the people surveyed vary in age and location.

2024 52

2024 Operations 2023 Loyalty Program 52

Restaurant365

MAY 7, 2021

And while this is good news, most restaurant operators are having trouble staffing their restaurants to meet the rising demand for on-site dining. Employee retention and recruitment have long been a challenge in the restaurant industry. ” From then until March 2021, QSR says , the restaurant industry has added back roughly 4.2

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

The Rail

DECEMBER 16, 2022

Restaurant workers were often abused during the apex of the COVID pandemic in 2020 and into 2021. In just eight months, Starbucks worker unions petitions went from practically non-existent in August 2021 to almost 260 by April 2022. Here are our top restaurants stories of 2022. Restaurant Workers Increase Union Efforts.

2022 115

2022 2023 Seating Consumer Goods 115

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. The restaurant staffing shortage is a major challenge for restaurant owners today. According to the National Restaurant Association 2023 Restaurant Industry Forecast , 9 in 10 restaurants are experiencing staffing shortages.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Black Box Intelligence

NOVEMBER 1, 2021

October 27, 2021. Data through the week ending October 17, 2021. Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. QR code menus can enable you to manage in-house dining with fewer servers. However, their adoption has escalated through the pandemic. What is a QR code?

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

7 Shifts

FEBRUARY 12, 2021

You have the advantage of a built-out kitchen with equipment, bars and dining rooms, technology, parking lots, and more. There are generally two ways to go about opening a new restaurant: buying an existing one, or starting from scratch. Each has advantages and disadvantages. In this post, we’re going to focus on the former.

License 195

License Equipment Certification Information 195

Black Box Intelligence

FEBRUARY 1, 2022

For sports bar franchise Twin Peaks , which has continued to grow throughout the pandemic and was part of one of the industry’s biggest restaurant acquisitions in 2021, BBI data has been essential to sharpening its strategy. And drill down for more granular details, such as food vs. beverage sales. Average check per person.

Point of Sale 83

Point of Sale 2021 Leadership Fast Casual 83

Restaurant365

JULY 29, 2021

Changes in restaurant layout to minimize indoor dining rooms. The restaurant industry in 2021 looks significantly different from the pre-pandemic restaurant industry. Whatever opportunities you pursue, business in 2021 and beyond should look significantly different than it did in 2020. Here are some tips for CFOs.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

SEPTEMBER 7, 2021

September 7, 2021 by John Moody, . The restaurant industry is back to busy, with full indoor capacity and a dining public eager to eat out. These evergreen job openings can be listed on major job sites, niche career platforms, or even with recruiters (mostly used for salaried positions). The Restaurant Labor Shortage.

Hiring 78

Hiring Front of House Recruiting Back of House 78

EATER

MARCH 22, 2024

In 2021, the company went public , even as it remained every bit the private social club, a move that has yielded mixed financial results. The rooftop pool at Soho House New York. The city is known for a creative class of a kind, but not necessarily the movers and shakers one typically associates with brand. It is one-of-a-kind.

Back of House 91

Back of House Social Media 2017 Hotels 91

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. We define casual dining as restaurants that have average guest checks between $10 and $25.

Fast Casual 89

Fast Casual Fine Dining BOH FOH 89

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Here are their responses. To read part two, click here. Chris Adams, VP of Strategy, Oracle Food & Beverage. generation.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

EATER

MARCH 22, 2024

In 2021, the company went public , even as it remained every bit the private social club, a move that has yielded mixed financial results. The rooftop pool at Soho House New York. The city is known for a creative class of a kind, but not necessarily the movers and shakers one typically associates with brand. It is one-of-a-kind.

Back of House 83

Back of House Social Media 2017 Hotels 83

7 Shifts

MARCH 29, 2023

He started out at Darden Restaurants and has worked in executive leadership roles at Del Frisco's, Michael Mina and Birdcall before joining bartaco in 2021. Yeah, they were pioneers in a lot of ways of bringing tapas food to the States before it was really a style of dining. Whereas before it was 'who's going to pay me the most money?'

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Aaron Allen & Associates

AUGUST 15, 2023

In Abu Dhabi, for instance, a $100 million investment fund was launched (the Abu Dhabi Culinary Investment Fund) to finance a culinary school that would facilitate recruitment and training as well as incentivize top chefs and other institutions to set foot in the Emirate.

Hotels 52

Hotels Catering Tourism 2023 52

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. We’re seeing major shifts in menu creation, procurement, and dining habits. The F&B industry grew in 2022… and it will keep growing in 2023. Let’s dig in. This trend is expected to continue in 2023.

2023 52

2023 Operations Management Management 52

The Restaurant Times

AUGUST 5, 2022

million Americans who left their employment in November 2021 worked in hotels and restaurants. Since the demand for dine-in restaurants has decreased, restaurants with limited personnel can profit from an online ordering platform to help them simplify delivery. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Gourmet Marketing

OCTOBER 13, 2021

It offers a wide range of tools to recruit employees for your hotel, including behavioral assessments and an applicant tracking system. . There are numerous online job boards for the hospitality industry, but the following 15 jobs boards are among the top sites for posting hotel jobs. . HospitalityJobs.com. HospitalityOnline.

Hotels 52

Hotels Recruiting Website Management Hiring 52

The Restaurant Times

DECEMBER 16, 2021

billion) in 2021 to USD 17.2 Restaurateurs have been forced to explore alternatives to traditional dine-in restaurants. In simple words, it is a delivery-only eatery format with no dine-in facility. The online food delivery market size in the UK is projected to grow from USD 11.3 billion (GBP 8.4 billion (GBP 12.8

Online Ordering 52

Online Ordering Email Marketing Fine Dining Food Order 52

Perfect Daily Grind

JULY 29, 2022

Nestlé launches Nescafé Gold Cappuccino ice cream in Malaysia. The frozen dessert is made with real coffee and includes Nestlé’s patented “soft coating” technology, which the company says helps to balance coffee flavour, creaminess, and sweetness. Bean Voyage to host first-ever Wxmen-POWERed Coffee Summit in Costa Rica.

Webinar 131

Webinar 2022 Franchise Franchising 131

EATER

MAY 16, 2024

On the weekends, she’d pay another family to watch Kennard. There’s no child care at that hour of the night, that I know of, in my area. It has to be somebody’s personal home,” says Baptiste. My son has special needs. Some days he’s fine. So I had to make sure he’s comfortable and whoever was there was able to deal with the meltdowns.

Employee Relations 85

Employee Relations Government Hospitality Take-out 85

EATER

MARCH 17, 2022

Before the war started, Ukraine’s fine dining scene was on an upswing. And — most importantly for a country very much used to home cooking — Ukrainians started to dine out. In late 2021, even with the COVID-19 pandemic, the first wave of fine dining, chef-led restaurants opened in Kyiv. Courtesy Mary Mykhailenko.

Food Supply 101

Food Supply Fine Dining Food Truck 2014 101

Modern Restaurant Management

DECEMBER 30, 2020

As we hunker down for a long winter and uncertain spring – whether you are Team Keep Going or Team Hibernation — now is the perfect time to focus on a plan to ensure that your restaurant not only survives, but thrives, in 2021. Today, an expectation of transparency is the baseline, and it will only continue into 2021.

2021 225

2021 Marketing Food Safety Back of House 225

EATER

MAY 12, 2023

Those dining scores along with the rankings determine which chef or restaurant wins the category. It’s a bit convoluted so stick with me: Restaurant and Chef Committee member Todd Price has resigned. Following virtual meetings with discussions of each restaurant, judges then submit rankings within each awards category.

Audits 105

Audits 2023 Pricing Communication 105

EATER

JANUARY 28, 2022

Advocates continue to fight against the tipped minimum wage, which perpetuates discrimination This story was originally published on Civil Eats. Jillian Melton was paid just $2.13 per hour — the lowest legal cash wage in the U.S. during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. And that was normal,” said Melton.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

Restaurant365

FEBRUARY 4, 2021

According to payroll experts , half of the states in the US will see minimum wage increases in 2021. Twenty five states will raise the minimum wage during the year, while 21 of these states implemented the increase on January 1, 2021. Some are predicting a potential boom in the restaurant industry in the post-pandemic era.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78