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The State of New York Restaurants in 2020

7 Shifts

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. As the Head of U.S.

2020 285
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MRM Franchise Feed: Modular Chicken and 2020 Year-End Results

Modern Restaurant Management

A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. Good 2020 for Mountain Mike's. Mountain Mike’s Pizza said that 2020 was the best sales year yet, beating out 2019 which held the previous record. percent over 2019. .”

Franchise 203
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Why Setting Wait Time Expectations Is Key to a Good Customer Experience

Modern Restaurant Management

A 2020 study on the psychology of queuing states that consumers are consistently inaccurate at estimating how long they think they’ve been waiting for. Those who are forced to wait longer than expected are 18 percent less satisfied with their experience overall.

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A Good PR Plan Should Be Top of Your Holiday Wish List

Modern Restaurant Management

No doubt that 2020 has been a busy year for the media with much to report. Use this opportunity to position yourself and your brand by contributing leadership pieces, offering quotes and accepting media interviews that allow you to jump in the driver’s seat and position your company in a positive light.

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Five Ways to Engage Franchisees and Drive Profitability During the Pandemic

Modern Restaurant Management

While franchisees often have recurring check-ins with their franchise business consultant or other similar advisor from corporate, a call from a member of the brand’s leadership team to see how they’re doing and how the brand can better support them will go a long away in these difficult times.

Franchise 203
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MRM Restaurant Survival Guide, Second Course

Modern Restaurant Management

I closed my own restaurant, Mezze Bistro + Bar, and it was heartbreaking,” said Bo Peabody, Co-Founder and Executive Chairman at Seated, and a restaurateur with more than 20 years of experience. Click here for more information. “We know from other countries that this crisis will end. ” Click here to learn more. "This

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Spark 2019: Re-Imagining Hospitality for the Restaurant Industry

Hot Schedules

They are probably going to be in the driver’s seat for a long time, so you need to be flexible to them.”. To build a strong, sustainable brand, employees need to know that leadership cares and can connect with them individually. The Top Restaurant Industry Trends to Know for 2020. Delivery is about speed.

2019 103